Overview

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Papaya Playa Project

Camino a Boca Paila Km 4.5, 77780 Tulum, QR, Mexico
+52 984 116 3774

£180+

Overall guest ratings

7.6/10 Good
Based on 605 reviews

Review highlights

  • 9.4
  • 9.0
  • 4.7
  • 3.7

Good to know

  • Friendly atmosphere
  • Beach nearby

Nearby

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    About

    Putting you within a 10-minute drive of Tulum Mayan Ruins, Papaya Playa Project offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a beach bar and a garden.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Bicycle hire
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Outdoor pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 605 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
      9.0 "90% appreciated the closeness to the beach."
      8.9 "89% enjoyed the restaurants & bars nearby."
    • 8.9 "Beach is lovely."
    • 8.2 "Bar is amazing."
    • 7.7 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 4.7 "Value below average."
    • 3.7 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      3.7 "63% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      2.3 "77% found problems with the furniture."
      4.4 "56% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.4 "56% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 3.2 "Quite uncomfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 508 reviews
    • 9.1 "Terrific location."
      9.0 "90% appreciated the closeness to the beach."
    • 9.0 "Wonderful beach."
    • 7.5 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
    • 7.4 "Good breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 6.0 "Service is ok."
    • 4.7 "Value below average."
    • 3.7 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.5 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      1.5 "85% said rooms were small."
      4.0 "60% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      2.2 "78% found problems with the furniture."
    • 3.2 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 48 reviews
    • 9.1 "Terrific location."
      9.1 "91% appreciated the closeness to the beach."
    • 8.5 "Beach is lovely."
    • 8.0 "Food is delicious."
    • 7.8 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
    • 6.6 "Service is ok."
    • 4.3 "Value below average."
    • 3.4 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
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    Overall rating

    7.1 Good
    Based on 48 reviews
    • 8.9 "Beach is lovely."
    • 8.8 "Location is great."
    • 8.3 "Food is delicious."
    • 7.7 "Good amenities."
    • 6.2 "Service is ok."
    • 4.2 "Value below average."
    • 3.6 "Rooms are not good."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Beach nearby"
    data provided by TrustYou

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