Pros (+) Location is great
Cons (-) Staff attitude, room size, threadbare towels, no amenities in the room, inconsistent hot water
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Amenities at Papaya Playa Project
- Private beach
- Snorkelling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Free toiletries
Reviews of Papaya Playa Project
7.0
Good
670 verified ratings
Wonderful
245
Very good
70
Good
86
Okay
65
Fair
70
Mediocre
49
Poor
85
Summary of reviews
Guests say
Guests praised the hotel's beautiful location, friendly service, and delicious restaurant food, highlighting the unique atmosphere and amenities. However, some found breakfast options limited or disappointing, and a few mentioned issues with cleanliness and maintenance. Overall, the positive experiences with staff, food, and the setting stood out.AI-generated from customer reviews
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Score by provider
7.1 out of 10
383 reviews
6.7 out of 10
8 reviews
8 out of 10
2 reviews
4.7 out of 10
2 reviews
All reviews
Pros (+) Beautiful location, as is all of Tulum.
Cons (-) Very loud parties thrown BY hotel. No room service No fridge Limited hot water Primitive Housekeeping walks in unannounced with no schedule to clean rooms. Pool cleaner would do the same. Private pool in our casita would be walked into regularly. Not private Housekeeping accidentally took our personal towels and hotel has still not returned
Location
Km 45 Carretera Tulum-Boca Paila, 77780 Tulum, Quintana Roo
What's nearby
- Ana y Jose Beach Club1.7 mi
- Playa Paraiso1.9 mi
- Temple of Doom Cenote Esqueleto2.4 mi
- Tulum National Park2.6 mi
- Fantasea Dive Diving & Adventures2.6 mi
- Tulum Mayan Ruins2.6 mi
- Templo de las Pinturas2.9 mi
- Sistema Ox Bel Ha3.1 mi
- Cenote Escondido3.6 mi
- Sistema Sac Actun4.7 mi
- Gran Cenote4.7 mi
- Tulum Monkey Sanctuary6.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Licence number: 009-007-001572/2025
Papaya Playa Project
Which month has the cheapest rates at Papaya Playa Project?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Papaya Playa Project is June, with an average nightly rate of £284. The most expensive month is December at £519 per night.
What is the cheapest day to book Papaya Playa Project?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Papaya Playa Project is Saturday, with an average nightly rate of £222. The most expensive day is Friday at £8,389 per night.
How far in advance should you book Papaya Playa Project?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Papaya Playa Project, book around 1 week in advance. This could save you approximately 58% compared to booking last minute.
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
2.5 mi | Tulum Intl | 13.9 mi |