Papaya Playa Project

4 stars
Km 4.5 Carretera Tulum-Boca Paila, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
7.3
Good
based on 665 reviews
665 reviews
Sat 3/1
-
Sun 4/1
1 room, 2 guests
Deals from
£239
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
£239
Deluxe room
£320
Standard Room
£338
22 more Papaya Playa Project deals
22 more Papaya Playa Project deals
Photos of Papaya Playa Project
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Tulum, Papaya Playa Project is an easy drive from Mayan Ruins of Tulum and Xel-Ha Park. It provides a spa and wellness centre, as well as an outdoor pool, a private beach and a beauty centre.

This chic hotel offers family facilities, such as a playground and babysitting/child services. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is provided for guest convenience.

Papaya Playa Project has 85 individually-decorated rooms, each with an en suite bathroom. Also available are a refrigerator, wireless internet access and a mini bar.

The hotel features both restaurant and bar where guests are able to unwind of an evening with dinner and a drink.

Papaya Playa Project has easy access to Sistema Sac Actun. Fishing, scuba diving and snorkeling can be enjoyed nearby.

7.3
Good rating
Based on 665 verified guest reviews

Latest deals for Papaya Playa Project

Sat 3/1
Sun 4/1
Deluxe room
bed type unknown
£320
nightly with fees
bed type unknown
£344
nightly with fees
bed type unknown
£351
nightly with fees
King room
bed type unknown
£356
nightly with fees
bed type unknown
£772
nightly with fees
1 king bed
£9,757
nightly with fees
Standard Room
bed type unknown
£338
nightly with fees
bed type unknown
£380
nightly with fees
bed type unknown
£774
nightly with fees
Double room
bed type unknown
£239
nightly with fees
bed type unknown
£246
nightly with fees
bed type unknown
£347
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Papaya Playa Project

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Free toiletries
  • Meeting/Banquet facilities

Services and conveniences

  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Window
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Solarium

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Rooftop pool
  • Massage

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Accessible parking
  • Allergy-free room

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Shared kitchen
  • Refrigerator
  • Coffee machine
  • Dining area

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Scuba diving
  • Evening entertainment
  • Night club

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Workspace

  • Fax/photocopying

Reviews of Papaya Playa Project

7.3
Good
665 verified ratings
Wonderful
243
Very good
70
Good
86
Okay
65
Fair
70
Mediocre
49
Poor
82

Summary of reviews

Guests say
Guests appreciated the beautiful location and atmosphere of the hotel, with many highlighting the stunning beach views and the overall vibe of Tulum. The food received positive remarks, though some found the service slow and the cleanliness lacking. There were also concerns about the value for the price paid, with several guests feeling that the hotel did not meet the expected standards for a 5-star establishment. Overall, while there were some negatives, the unique charm and aesthetic of the hotel left a lasting impression on many visitors.
AI-generated from customer reviews
Atmosphere9.5 out of 10
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Value for Price2.5 out of 10
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All reviews

2.0
Poor
Anuradha, Dec 2020
Pros (+) Location is great
Cons (-) Staff attitude, room size, threadbare towels, no amenities in the room, inconsistent hot water
2.2
Poor
Anonymous, Jan 2017
Pros (+) Beautiful location, as is all of Tulum.
Cons (-) Very loud parties thrown BY hotel. No room service No fridge Limited hot water Primitive Housekeeping walks in unannounced with no schedule to clean rooms. Pool cleaner would do the same. Private pool in our casita would be walked into regularly. Not private Housekeeping accidentally took our personal towels and hotel has still not returned

Location

Km 4.5 Carretera Tulum-Boca Paila, 77780 Tulum, Quintana Roo

What's nearby

  • Ana y Jose Beach Club1.7 mi
  • Playa Paraiso1.9 mi
  • Temple of Doom Cenote Esqueleto2.4 mi
  • Tulum National Park2.6 mi
  • Fantasea Dive Diving & Adventures2.6 mi
  • Tulum Mayan Ruins2.6 mi
  • Templo de las Pinturas2.9 mi
  • Sistema Ox Bel Ha3.1 mi
  • Cenote Escondido3.6 mi
  • Sistema Sac Actun4.7 mi
  • Gran Cenote4.7 mi
  • Tulum Monkey Sanctuary6.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 009-007-001572/2025

Essential information about Papaya Playa Project

Low season

High season

Average price (weeknight)

November
January
£520
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Papaya Playa Project

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Papaya Playa Project

  • If you’re after a cheap room at Papaya Playa Project, then you should consider staying during the low season. The cheapest deals can generally be found in November and March.
  • The cheapest price a room at Papaya Playa Project was booked for on KAYAK in the last 2 weeks was £618, while the most expensive was £618.
  • How long should you stay at Papaya Playa Project? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Papaya Playa Project

  • Where is Papaya Playa Project located?

    Papaya Playa Project is located at Km 4.5 Carretera Tulum-Boca Paila in Zona Hotelera Tulum, 2.5 miles from the centre of Tulum. Ana y Jose Beach Club is the closest landmark to Papaya Playa Project.

  • When is check-in time and check-out time at Papaya Playa Project?

    Check-in time is 15:00 and check-out time is 12:00 at Papaya Playa Project.

  • Does Papaya Playa Project offer free Wi-Fi?

    Yes, Papaya Playa Project offers free Wi-Fi.

  • Does Papaya Playa Project offer free parking?

    Yes, Papaya Playa Project offers free parking.

  • How far is Papaya Playa Project from the airport?

    Papaya Playa Project is 13.9 miles from Tulum Intl. Papaya Playa Project is 40.5 miles from Cozumel.

  • Does Papaya Playa Project have a pool?

    Yes, Papaya Playa Project has a pool on-site.

  • How does KAYAK find such great Papaya Playa Project hotel deals?

    KAYAK scours the web for all room deals available at Papaya Playa Project in Tulum and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Papaya Playa Project and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Papaya Playa Project.

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Most recommended

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2-star hotel
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La Conchita Tulum
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2-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.8
2.5 mi
Tulum Intl
13.9 mi

Everything you need to know for your stay in Tulum