Overview

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Russell Hotel

80 London Rd, Tunbridge Wells, TN1 1DZ, United Kingdom
+44 189 254 4833

£49+

Overall guest ratings

7.3/10 Good
Based on 740 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.4
  • 3.9

Nearby

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 740 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.1 "Only 51% thought the shower was ok."
      6.2 "62% thought the bathroom was big enough."
      5.0 "For only 50%, the tv was ok."
    • 4.4 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Disappointing food."
      2.8 "For 72%, the dining experience was not enjoyable."
      0.0 "100% did not like the vegetable dishes."
    • 3.3 "Bar is not good."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
      0.2 "98% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 0.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      0.3 "97% didn't like the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 407 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good breakfast."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.3 "Only 53% thought the shower was ok."
      6.2 "62% thought the bathroom was big enough."
    • 4.2 "Internet is poor."
    • 4.1 "Disappointing food."
    • 2.4 "Bar is disappointing."
    • 1.6 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.4 "96% didn't like the architecture."
      0.0 "100% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    • 0.8 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      0.3 "97% didn't like the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
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    Overall rating

    7.6 Good
    Based on 74 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.6 "Average comfort."
    • 5.3 "Rooms are ok."
    • 2.0 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 259 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "High comfort."
      8.7 "87% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
    • 5.8 "Rooms are ok."
      6.5 "65% thought the bathroom was big enough."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 1.6 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.4 "96% didn't like the architecture."
      0.2 "98% thought the facilities needed updating."
    • 1.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      0.2 "98% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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