Overview

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Hotel Mercure Wien Westbahnhof

Felberstrasse 4, 1150 Vienna, Wien, Austria
+43 198 1110

£47+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.8/10 Good
Based on 1,364 reviews

Review highlights

  • 9.2
  • 8.9
  • 4.9
  • 4.7

Good to know

  • Clean rooms
  • Train station is close

Nearby

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    About

    The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schönbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Sauna
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,364 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
    • 8.3 "Breakfast is good."
    • 4.9 "Vibe wasn't good."
    • 4.7 "Rooms are not good."
    • 4.7 "Internet is poor."
    • 4.2 "Not very comfortable."
    View all review categories

    Overall rating

    7.8 Good
    Based on 872 reviews
    • 9.0 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      8.1 "Easily accessible by car, said 81%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 4.9 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
      4.6 "54% criticized the small bathroom."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were small."
      4.6 "54% complained about the bathroom."
      2.5 "Air conditioning was criticized by 75%."
      2.0 "80% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      2.9 "71% found problems with the furniture."
      4.6 "54% criticized the small bathroom."
      4.7 "53% were disappointed with the minibar."
      2.9 "71% had problems with the shower."
      2.4 "76% thought the tv was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    Based on 150 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 5.0 "Average amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.8 "Rooms are not good."
      3.4 "66% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
    • 4.7 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
    View all review categories

    Overall rating

    8.0 Good
    Based on 54 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were small."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."

    Overall rating

    7.7 Good
    Based on 286 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.9 "Food is average."
    • 4.8 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.4 "66% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      2.2 "78% found problems with the furniture."
    • 4.0 "Not very comfortable."
      3.4 "66% said rooms were small."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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