Pillows were flat and when guests requested for 4 more pillows for 2 guests, housekeeping refused to provide 4 but insisted on providing only 2 pillows.
Latest deals for Hotel Mercure Wien Westbahnhof
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Deals from
£44
•Cheapest rate per nightCompare prices for Superior room, Double room and 28 more Hotel Mercure Wien Westbahnhof deals.
Superior room, bed type unknown
£44
nightly with VAT
Standard Room, bed type unknown
£45
nightly with VAT
Superior room, bed type unknown
£50
nightly with VAT
Double room, bed type unknown
£52
nightly with VAT
Double room, bed type unknown
£52
nightly with VAT
Superior room, bed type unknown
£56
nightly with VAT
Standard Room, bed type unknown
£57
nightly with VAT
Double room, bed type unknown
£57
nightly with VAT
Superior room, bed type unknown
£57
nightly with VAT
Superior room, bed type unknown
£63
nightly with VAT
Superior room, bed type unknown
£66
nightly with VAT
Superior room, bed type unknown
£72
nightly with VAT
Superior room, 2 twin beds
£84
nightly with VAT
Standard Room, bed type unknown
£93
nightly with VAT
Superior room, bed type unknown
£97
nightly with VAT
Superior room, bed type unknown
£108
nightly with VAT
Superior room, bed type unknown
£115
nightly with VAT
Standard Room, bed type unknown
£121
nightly with VAT
Superior room, bed type unknown
£127
nightly with VAT
Superior room, bed type unknown
£166
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Mercure Wien Westbahnhof
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Hotel Mercure Wien Westbahnhof
7.9
Good
5863 verified ratings
Wonderful
1955
Very good
1450
Good
1010
Okay
526
Fair
424
Mediocre
229
Poor
269
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many highlighting its proximity to public transport, city attractions, and convenience stores. However, reviews were mixed regarding service, with several guests reporting unfriendly or unhelpful staff, particularly at reception and the bar. Cleanliness received neutral feedback, with some guests noting issues with room and carpet cleanliness, while others found their rooms clean and comfortable. Room size and bathroom quality were also mentioned, with opinions ranging from adequate to outdated or uncomfortable. Overall, the location stands out as the hotel's strongest point, while service and cleanliness could be improved.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.7 out of 10
660 reviews
8.3 out of 10
874 reviews
7.8 out of 10
55 reviews
8.7 out of 10
1 review
5.5 out of 10
1 review
All reviews
Location
Felberstrasse 4, 1150 Vienna, Vienna
What's nearby
- Kunsthistorisches Museum1.2 mi
- Parlamentsgebäude1.2 mi
- Theater an der Wien1.2 mi
- Universität Wien1.5 mi
- Hofburg1.5 mi
- Wiener Staatsoper1.5 mi
- Karlsplatz1.5 mi
- Schönbrunn Palace1.6 mi
- Karntner Strasse1.6 mi
- Vienna Museum1.6 mi
- Stephansplatz1.8 mi
- Cathedral of Vienna1.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Mercure Wien Westbahnhof
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | December | £71 | £160 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 98% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel Mercure Wien Westbahnhof
Which month has the cheapest rates at Hotel Mercure Wien Westbahnhof?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Mercure Wien Westbahnhof is February, with an average nightly rate of £54. The most expensive month is December at £132 per night.
What is the cheapest day to book Hotel Mercure Wien Westbahnhof?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Mercure Wien Westbahnhof is Sunday, with an average nightly rate of £44. The most expensive day is Friday at £180 per night.
How far in advance should you book Hotel Mercure Wien Westbahnhof?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Mercure Wien Westbahnhof, book around 12 weeks in advance. This could save you approximately 30% compared to booking last minute.
KAYAK's top tips for your stay at Hotel Mercure Wien Westbahnhof
FAQs when booking at Hotel Mercure Wien Westbahnhof
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in ViennaGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
1.7 mi | Vienna Intl | 11.9 mi |