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I really appreciated the Friendly demeanor of the hotel staff. My 9 year old son is heavy into amenities like cookies. He asked the staff about the cookie tray in the lobby and cookies were supposed to be provided at 3:00 PM. Even though it was about 1:30 they still offered to make him a batch. Very thoughtful!! We also enjoyed the breakfast. The staff again went the extra mile. When the Juice machine stopped putting out Orange Juice they sent staff to the store and brought back 2 gallons of fresh squeezed Orange Juice. They also taught my son how to toast a bagel. All this with a warm smile. Loved the super attitudes. I also had a really good night sleep thanks to the comfortable beds and quiet rooms. Thanks Best Western!!!
Nice pool, clean room Hard bed with squishy pillows. TV got too few channels
I liked the staff and the cleanliness of the hotel.
Overall a good hotel. Rooms operations staff were very knowledgeable and informative. Food & Beverage staff was okay. Pool bartender not friendly at first. Room Service took 45 minutes and order was cold and incorrect. TV and internet did not work in first room but they moved us.
The grounds are beautiful, loved the pool! Of course the golf courses are superb.
Excellent resort, especially for the active tennis or golf players. Ground were very nice, pool was refreshing, and service was excellent. Only downside was mandatory valet parking. It wasn't a problem other than the fee-I prefer to have the keys to my car.
we enjoyed the whole resort , the food was excellent and we loved walking around the golf courses
The resort is nice, quiet, and relaxing. The service was outstanding. We ate at Dempsey's and the food was great, especially the sea bass. The rooms could use an update; the bathroom was not well lit and I was surprised to find a vacuum cleaner in the clothes closet.
The entire resort is beautiful, pleasant and the staff was friendly and accommodating. The grounds are well maintained. The entire experience was relaxing. Golfers raved about the course.
Just completed 2 1/2 days of 3 hrs in the morning and 2 hrs in the afternoon tennis clinics at Saddlebrook. It far exceeded my expectations for quality of staff, professional instruction and overall program. This camp is for people serious about tennis who arent afraid to work hard. They do a great job of tailoring the instruction and making sure you leave tired and full of tennis tips. Highly recommend to all tennis players who want to get better. Facilites were great with a room rigt next to courts. Overall an excellent choice for adult tennis players.
Great place for adults. Lack of kiddie pool & latch on condo door made it interesting while vacationing with a two year old. Golf carts are only means of transportattion to get to condo (besides walking). Walking with a toddler can prove interesting when path is shared with golf carts.
Had a great stay at Saddlebrook. The amenities - pool, spa, golf, food - are all first rate. The room we stayed in was slightly outdated, but it was clean and comfortable. There may be rooms that are updated. We will be back. Thanks!
We picked the Saddlebrook for a September 2010 stay because we prefer the resort type of property versus the high-rise hotels abundant in Tampa. We weren't disappointed - spacious grounds for strolls, large, attractive pools, typical resort amenities. Bear in mind, the property is 30 miles from the airport and about the same from the city. So if you're planning to spend your nights in Ybor City, this probably isn't the place for you. But if you plan to spend your time poolside, with maybe 1 trip down to the city nightlife during your stay, this is great. Travel time to Busch Gardens wasn't bad (approx. 15 minutes). If you do stay at Saddlebrook, reserve a night to spend at CineBistro, Movie/Restaurant just outside of the resort grounds. Pros: Great grounds for lounging by the pool during the day, strolling in the evening, and in general provides a nice escape from downtown atmosphere. Decent rates available online. Cons: Saddlebrook could use more on-grounds restaurant choices, and bot...
From the greeting to departure the staff was excellent. Pool, Restaurants, Surroundings all beautiful. Rooms were okay nothing excepitional. Overall nice place.
Even though there were families, I wasn't disturbed by the noise level. I didn't like how firm the bed was. However this was before I found out that there was an adjustment knob the next day.
Very nice & clean rooms All was good
Room was clean, breakfast until 11:00, fitness room, pool, great location, close to Busch Gardens Everything was great!!
Price, location and service were small great. AC - couldn't quite get the right temperature in the room.
Quietness At breakfast I found that you do not carry CornBeef Harsh. I do not eat pork. Other Hilton Hotels...such as the one in Jacksonville Fl at the Airport have it on their menu. But you staff member there inside the restaurant advise me that CornBeef Harsh was un-healthy and thats the reason you do not carry it.....Wow I was surprise its an un-healthy Breakfast item.
Great rooms and great customer service.
The employees were very nice and did the best they could to accommodate us. It is not their fault they don't even have any extra blankets or more than two towels to give us. It was basically a trashy Hotel. It looks cheap from the beginning but by the time I added more fees to my card for I don't know what, it cost way more than a much better Hotel. The breakfast was absolutely awful and the place was not updated and needed to be worked on a lot.
Price was great! Smell of lobby
Quick check in Dirty Asked for a non smoking room, room wreaked like smoke Bathroom was old and dirty Every floor has a ac unit. When we turned the heat on it smelled like it was on fire
I liked very much these hotel
Bed was not very comfortable and noisy (Ceiling and walls).
What a GREAT deal. I priced other comparative hotels within 10 miles & this was the best about half. Some dive hotels cost more. I have stayed at Fairfield Inns before. Super value. Hotel was a great experiance from the hello to check out. I just wish they had an indoor pool incase of cold weather.
Staff was very polite and accommodating. Beautiful pool It seemed a bit 'seedy' for that price range. But the bed was very comfortable and everything worked out fine.
CLEAN AND LOCATION Noisy housekeepers, early in the morning
This guest did not leave comments about this hotel.
Size of room, decoration, and condition was excellent for an extended stay. Location was great for our needs. Good value for price and condition.
Hotel was clean and comfortable. No frills, but that was expected. The breakfast was very slim pickings. Coffee only available during breakfast.
The price and location to highway. Lack of TV channels and minimal breakfast.