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the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
room was old, but clean and confortable enough.
hotel staff was very nice :) more equipments for gym would be appreciated
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
The service was very efficient without being effusive. Minimal toiletries.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
It was just nice
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
Locaition. Building.breakfast.facilities at the room Cleaning of the room
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
breakfast swimming pool out of order
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
Wiesbaden is lovely town. Location and surrounding atmosphere of hotel is also good.
The room is big and the beds are comfrotable The breakfast was not that great, also the room had No hot water after midnight which was very inconvienient, the room was too warm
food was good di d not sleep well Traffic was to much.Also it was not warm enough with a thin duvet,there shold be another one in the cuboard
Noisy bed, no english tv channels
The restaurant was excellent. The parking lots are far to small and very unpractical
Clean and efficient staff. Good restaurant.
close to the station and to the restaurant area, friendly and helpful staff. The restaurant next to the hotel(belong to the hotel) Rossini was one of the best Italian restaurant I have ever been.Don't miss their fish soup the room we were given was a smoker's room. they chaged for us the next day though. There are any steps to the room difficult when you have lauggage with you.
Spend next to nothing, get everything you need in a room. No complaints.
I had asked for de luxe double room, and l got a suite, which l was very impressed with, especially as l was meeting some new people. It was an excellent start. Good breakfast The suite was great, but the bathroom was badly designed, especially the shower, and the water temperature was never very hot.
Our room and bathroom were on the larger side for a European hotel. Breakfast buffet had both hot and cold items-very nice. All staff was extremely friendly and helpful. This hotel is in a beautiful building, very well located to shopping and scenic locations.
the hotel did not except the American VAT form.
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
good location, very expensive breakfast
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
not the monwy worth it:
elegent and luxury hotel with a reasonable price the access to the spa very complicated
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
Close to town.
the position and charm of the hotel. Excellent breakfast buffet.
Efficient staff, comfortable room
Spacious room in quiet surrounding just minutes from the city centre
All of the Hotel staff were friendly and extremely helpfull. The Oranien is in the centre of town and as a disabled person, I found the location ideal. We were not aware that the hotel restaurant was closed on Sundays, which meant we had to go out in rather unclement weather to look for somewhere else to eat. We don't think there was any mention of this on your site.
Very good breakfast and and the hotel beeing situated in middle of the town
It a treat that we plan to give ourselves as we travel to Europe each year. It is a true joy and worth every penny.
good personnel, clean rooms and quiet to pay extra for the outside parklot
Breakfast was great; Beer Garten was a nice oasis 'hide-away' right in the city; Very attentive staff, and on our 2nd visit, got us a room with a softer bed when requested; Fun 'town-square' pedestrian area w/ yummy outside cafes, street performers,shops etc...w/in close walking distance just downhill from the hotel. Only ~ 20+ mins from the Frankfurt airport, great 1st nite (and last nite) vaca accomodations. They even offered a computer in the lobby for guests to use @ no chg. (w/ modern, fast software... Note: the keyboards in Europe are a bit different than in U.S.). A ramp on one side of the front entry stairs would help w/ luggage & people w/ mobility issues....and we allways wish for more grab bars & bathmats in European hotels.
When we enquired about a day trip the help we received from the reception staff, Mrs Thomas, was excellent, even better than the towns tourist information centre. Also the access to the internet was free and easy
The location was great.
no mini bar
Adequate room, though small for two people. Would have liked a little more space and a second chair.
The staff was very helpfull when I found out that we had a smooking room which we absolutely did not want to have. The location is perfect and so is the breakfast.
near the shopping area. Bathroom setup and room size
Good Value In single rooms, the comforter is not big enough to cover anyone over six years old.
Close to center of town Rooms were small, beds not comfortable
The central nature of the hotel. Relaxed atmosphere and excellent breakfast. The bathroom window being directly above the toilet when open which it had to be as there is no fan. It was dangerous and painful! Air con would also be good as the room got stuffy and opening windows was noisy.
location could not be better
I liked the location. Bathroom doors are slightly annoying because they rattle.
Personal touch! NO.
we got a larger room, which was available, for the same price.Very warm welcome at the reception desk.
A great location, terrific staff, most comfortable room and spotlessly clean.
Everything. Minor Point only, I couldn't connect to the WI-FI to check emails. But only a very very minor complaint.
lovely gardens, friendly staff
No air conditioner as usual in germany.
Great room .
The breakfast was very good and I would rate it tops of the 6 other hotels we stayed during this trip to Germany. The room was quite satisfactory. None
All was ok.
The brass bed! The hotel had a homely feel and was in an excellent location. The parking was a bit fiddly to get in and out of through a gate with a key on a busy road.
Hot water, and nice breakfast Bad for parking
Easy access to town center. Too hot. Too noisy. No parking available, even if it says so on the website.
I enjoyed the comfortable bed, the tea and the room not being too small. The breakfast was very good although the breakfast hall was rather small. The walls were very thin and noise from the neighbouring room disturbed my sleep. Better sound proofness please!
concert of Placido Domingo, excellent restaurants in city centre
This is the best local owned hotel I have ever stayed in. The staff is exceptionally helpful and they helped me feel like a local. It is a great location for shopping in the pedestrian area, and visiting the church, park, and spas. Internet was free and they had free calling to many countries.
Location, comfortable beds, nice showers
the best reception's staff i've ever met -
Staff is very nice and helpful. Location is very good
The room was pretty small, but it was expected
We enjoyed the quaint and modern concept of the hotel. It was a really homely experience for us. The breakfast was good and they had very good and able personnel. Location wise, it is well priced to be right where the old city is. Most of the sights of Wiesbaden is easily accessed by foot and buses from the hotel.
Location--nice neighborhood, walking distance from old center of city and other interesting neighborhoods, beautiful building, well designed comfortable rooms, cleanliness, excellent breakfast, reasonable price, friendly owners/managers
It was convenient to shopping and restaurants as well as sightseeing. You felt like you were living in a home instead of a hotel.
The staff did everything they could to make our stay enjoyable and comfortible.
Close to city centre and hot spots but still very quiet. Very friendly personnel. Lovely 19th century building, well kept. Excellent breakfast buffet, with very tasteful home made jams and nut muesli.
I loved the friendly staff. Great breakfast, best I have had at similar hotels. Nice room, and I loved the free wireless internet, which has become so important when so far away from home.
Uwilling to comment Needs complete face lift. Not good value for money in comparison to other hotels in the area. This is a bad B&B not an Hotel.
The staff is excellent, and the whole atmosphere is familiar and comfortable.
The hotel provided garage parking (10euro/night) was extremely helpful.
Hotel Kemm is in a beautiful mansion within easy walking distance to the Market Square. The room was large and tastefully decorated. The owners are on site and speak excellent English. no
quite and peacefull location. very good breakfast make stay more comfortable. very close to city center but not crowdy. nice interior. a little bit old renovation and dirty carpet was spoiling some impression. the room on the ground floor was ok, but the sound from talking people on the yard was sometimes too loud.
The staffs are all cheerful and helpful
Location. Staff was very friendly. Really, honestly, in 2010, I think hotels should not be charging what they do for internet. It should just be free. Period. It's a ridiculous scam that hotels charge what they do for internet.
Location was perfect, near centre but quite.
No problems noticed Internet for additional fee, not available in rooms
All staff are very friendly and helpful.
The hotel was in a very convenient location for the exhibition centre and all evening excursions and entertainments. No Internet in rooms. Breakfast not included.
position near park and Wiesbaden's centre rooms need a refurb , no WiFi in room
freindly staff hotel was clasified as 3 star hotel, my view compared to others is 2 star hotel
it was basic clean and central staff were friendly and helpful
The perfect hotel for a city trip. Clean to sleep and just a 5 minute walk from the shopping area.
Closeness to downtown Wiesbaden. Easy access to the main station You get what you pay for. Very simple room. A place to take a shower and sleep.
the breakfast was limited, but it was inexpensive and convenient. The location for the hotel is perfect. it was noisy.
Extremely helpful - husband is handicapped and they were very accommodating! Highly recommend this hotel. No
The room was spacious and clean, the location of the hotel is very convenient for access to the city center. The street noise was a little annoying, the helpfulness of some of the staff could need some improvement.
room was ok and clean, nothing special but par for the course in DE don't advertise free internet unless you have it and it is working....wireless did not work in my room for most of the stay, staff advised use it in the breakfast room where it works.......I needed to work on a business project and couldn't
Good location, ease of parking nearby, Breakfast was not very good with not a lot of choice.
Very clean and the people were very nice.
The hotel itself is very comfortable. The staff was wonderful, extremely accomodating. They went out of their way to make sure I was taken care of. However, parking is not that great. I did not know the area and I was nervous to leave my car in a underground parkhaus 1.5 blocks away. Only the parking
The hotel was spotless.
Friendly staff, excellent location, clean rooms Needs refresh - new carpets would help, more modern door locks
Very friendly and helpful staff
The staff was very polite and most helpful speaking real good English! Difficulties with parking in the old inner city, however they have a reasonably good arrangement with the nearby park house.
Great Hospitality; from the front desk to the young ladies in breakfast room.
The friendliest and most helpful hotel staff. Very good location. The thermal pool