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|"The food staff was wonderful."||(in 26 reviews)|
|"The room was great!"||(in 14 reviews)|
|"Great value, great location, great place."||(in 13 reviews)|
|"Did not get the king room I reserved."||(in 4 reviews)|
|"Room service horrible."||(in 10 reviews)|
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The staff was very friendly and helpful when needed.
The elevators. They took us to different floors than the ones we selected. Sometimes the doors wouldn’t open automatically and we would have to press the door open button. Over the course of our stay we rode on two of the three elevators and they both had problems. I tried to take stairs instead but they are not easily found and easily accessed.
Pull out bed had orange stains and no tv in main room. Although we visited during covid 19 quarantine, a prepackaged breakfast was offered, but food was significantly less than edible. This was not the level of other embassy suites we have stayed in.
Size of room
Everything closed to guests due to corona
Enjoyed the hot tub & happy hour. Our room was huge & the bed was comfortable.
The property was dated.
The Embassy Suites Downtown Winston - Salem NC hotel in the Twin City Quarter connected to the Benton Convention Center is walking distance from the Stevens Center at the North Carolina School of the Arts and the Winston - Salem Arts District. This full-service upscale all-suite hotel is just minutes from the campuses of Wake Forest University & Winston - Salem State University, historic Old Salem NC - home of the Old Salem Children's Museum, the Southeastern Center for Contemporary Art - SECCA, SciWorks, Diggs Gallery and the Hanes Shopping Mall. The hotel is located ten minutes from the Smith-Reynolds Airport and 20 minutes from the Piedmont Triad International Airport. Guests of the Embassy Suites Winston - Salem hotel stay in spacious two-room suites and receive a complimentary full cooked-to-order breakfast and a nightly manager's reception. Wireless high-speed internet access is available throughout the hotel. The hotel offers 24-hour room service.
based on 96 reviews
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Most popular landmarks
- M.C. Benton Jr. Convention Center 64 yd
- Foothills Brewpub 400 yd
- Black Mountain Chocolate Factory 0.3 mi
- Winston Cup Museum 0.4 mi
- BB and T Field 0.6 mi
- Children's Museum of Winston-Salem 0.6 mi