Overview

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The Grand Hotel & Spa
Top Luxury Hotel

Station Rise, York, YO1 6HT, United Kingdom
+44 190 438 0038

£133+

Overall guest ratings

9.4/10 Excellent
Based on 3,182 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.8
  • 6.1

Good to know

  • Nice building
  • Professional service
  • Spacious rooms
  • Friendly service

Nearby

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    About

    The Grand Hotel & Spa sits next to York’s Roman city walls, just across the road from the Memorial Gardens and the River Ouse. Guests can walk 5 minutes to York Train Station, or 15 minutes to York Castle Museum and The Shambles, a charming medieval street.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Child pool
    • Cable or satellite TV
    • Terrace/Patio
    • Business centre
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    Based on 3,182 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      9.0 "Management was excellent, said 90%."
    • 8.8 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      9.1 "91% liked the big bathroom."
    • 8.7 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      7.2 "72% enjoyed the lobby entrance."
      7.7 "77% thought the architecture was beautiful."
      8.8 "Business facilities were excellent, according to 88%."
    • 8.3 "Rooms are great."
      9.6 "96% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.6 "76% were happy with the bathroom."
      7.7 "77% said rooms were clean."
      9.1 "91% liked the big bathroom."
      7.1 "71% appreciated the modern rooms."
    • 6.1 "Breakfast is mediocre."
    • 4.6 "Value below average."
      3.6 "64% said the breakfast was too expensive."
      1.4 "The price was too high for 86%."
      1.4 "86% said beverages were too expensive."
    • 2.5 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    Based on 2,672 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 8.8 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      9.3 "93% liked the big bathroom."
    • 8.2 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      7.3 "73% were happy with the bathroom."
      7.2 "72% said rooms were clean."
      9.3 "93% liked the big bathroom."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Breakfast is mediocre."
    • 4.8 "Value below average."
      3.6 "64% said the breakfast was too expensive."
      1.3 "The price was too high for 87%."
    • 2.3 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    9.5 Excellent
    Based on 413 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
    • 8.9 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
    • 8.5 "Rooms are great."
      9.6 "96% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      7.5 "75% were happy with the bathroom."
    • 6.5 "Breakfast is mediocre."
    • 4.6 "Value below average."
      4.0 "60% said the breakfast was too expensive."

    Overall rating

    9.4 Excellent
    Based on 95 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 8.6 "Vibe was good."
    • 8.4 "Rooms are great."
      9.1 "91% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
    • 6.0 "Breakfast is mediocre."
    • 4.2 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Professional service"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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