Hotel Metropol & Spa Zermatt
4 stars

Hotel Metropol & Spa Zermatt

Matterstrasse 9, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 35 66
From
£161
Cheapest

rate per night

9.2
Wonderful
based on 849 reviews
849 reviews
Room type
Provider
Nightly total
Standard Room
£161
Queen room
£237
Superior room
£242

Photos of Hotel Metropol & Spa Zermatt

Overview

Family-friendly hotel with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Hotel Metropol & Spa offers 22 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center. Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
9.2
Wonderful rating
Based on 849 verified guest reviews

Latest deals for Hotel Metropol & Spa Zermatt

Mon 22/9
Tue 23/9
Superior room
bed type unknown
£242
nightly with fees
bed type unknown
£258
nightly with fees
bed type unknown
£327
nightly with fees
Double room
bed type unknown
£401
nightly with fees
bed type unknown
£408
nightly with fees
Standard Room
bed type unknown
£161
nightly with fees
bed type unknown
£189
nightly with fees
bed type unknown
£213
nightly with fees
Queen room
1 queen bed
£237
nightly with fees
1 queen bed
£342
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Metropol & Spa Zermatt

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Shuttle service (free)
  • Wi-Fi available in all areas

General

  • River view
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Conditioner

Things to do

  • Hiking
  • Ski school
  • Bicycle hire
  • Golf
  • Cycling
  • Skiing
  • Mini-golf
  • Table tennis

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Dining

  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Coffee machine

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Mini-market on site
  • Room service
  • Key card access

Bathroom

  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Lift
  • No smoking
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Parking and transportation

  • Shuttle service (free)
  • Airport shuttle

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Hotel Metropol & Spa Zermatt

9.2
Wonderful
849 verified ratings
Wonderful
660
Very good
122
Good
42
Okay
8
Fair
11
Mediocre
2
Poor
4

Summary of reviews

Guests say
Overall, guests appreciated the hotel's excellent location, friendly and helpful staff, and cleanliness. The breakfast received positive remarks for its variety and quality, while the spa area was also enjoyed. However, some guests experienced issues with room sizes, particularly those assigned to underground rooms, which detracted from their overall experience.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Breakfast9 out of 10
Room Size3.5 out of 10
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All reviews

10
Wonderful
Anonymous, Apr 2017
Pros (+) The staff were polite and helpful. The location was near the Main Street for dining and Sonnegga for access to the slopes.
10
Wonderful
Anonymous, Aug 2016
Pros (+) Amazing spa facilities, great breakfast with healthy options, magnificent unobstructed views of the Matterhorn, modern bathrooms and all the amenities... Slept in comfort

Location

Matterstrasse 9, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum342 yd
  • Zermatt-Matterhorn Ski Resort401 yd
  • Zermatt Railway Station0.3 mi
  • Gornerschlucht1 mi
  • Sunnegga Ski Resort1 mi
  • Unter Gabelhorn2.5 mi
  • Riffelsee2.7 mi
  • Riffelhorn2.8 mi
  • Bosentrift2.9 mi
  • Schwarzsee3 mi
  • Gornergrat3.1 mi
  • KOSMA3.1 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Metropol & Spa Zermatt

Low season

High season

Average price (weeknight)

July
July
£256
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Metropol & Spa Zermatt

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Metropol & Spa Zermatt

  • How long should you stay at Hotel Metropol & Spa Zermatt? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hotel Metropol & Spa Zermatt

  • Where is Hotel Metropol & Spa Zermatt located?

    Hotel Metropol & Spa Zermatt is located at Matterstrasse 9 in Downtown, 0 miles from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Metropol & Spa Zermatt.

  • When is check-in time and check-out time at Hotel Metropol & Spa Zermatt?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Metropol & Spa Zermatt.

  • Does Hotel Metropol & Spa Zermatt offer free Wi-Fi?

    Yes, Hotel Metropol & Spa Zermatt offers free Wi-Fi.

  • How far is Hotel Metropol & Spa Zermatt from the airport?

    Hotel Metropol & Spa Zermatt is 54.3 miles from Milan Malpensa. Hotel Metropol & Spa Zermatt is 55.7 miles from Lugano.

  • Does Hotel Metropol & Spa Zermatt have a pool?

    Yes, Hotel Metropol & Spa Zermatt has a pool on-site.

  • How does KAYAK find such great Hotel Metropol & Spa Zermatt hotel deals?

    KAYAK scours the web for all room deals available at Hotel Metropol & Spa Zermatt in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Metropol & Spa Zermatt and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Metropol & Spa Zermatt.

See more FAQs

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Good to know

Value for money

Distance to city centre

8.9
0.0 mi

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