Book Alamo car rentals at Charlotte Douglas Airport

Reviews

Recent reviews

Traveller rating

Excellent

88

Good

18

Okay

15

Mediocre

14

Poor

0

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car was cleangreat price

get the cargreat service

car availablegreat experience

staff was friendlycustomer service

pick up and drop

8.0

Pros:Staff was relatively friendly and helpful, vehicle was excellent.Cons:The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.Reviewed 11 May 2021

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4.0

Cons:When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.Reviewed 5 Apr 2021

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4.0

Pros:Drop off was super easy and the van was perfect for our needsCons:My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.Reviewed 27 Mar 2021

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10.0

Pros:Staff was greatCons:Our car had trash and food crumbs in it.Reviewed 25 Mar 2021

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8.0

Pros:Vehicle is new, very comfortable, ran fantastic. Very easy to rent a car at this airport and to return it. The you g lady who took me to my van was awesome!Cons:The guy working at the desk is unfriendly and didn’t seem to enjoy his job working with people. Second time I’ve had the same experience with someone working at this counter at this airport. When I pulled a van around to pick up my family at baggage claim we realized someone had not put the flooring back correctly and it was difficult for them to quickly get in because they were two huge holes when you open the side van doors. We had to find a good spot once we left the airport where we could get out and put the flooring back the way it was supposed to be. I cannot imagine how difficult this would have been if I were picking up children instead of Teenagers. The seats fold down into the floor and someone had apparently pulled the seats back up where they belong but never bothered to put the flooring back right when they were cleaning it.Reviewed 23 Mar 2021

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6.0

Cons:For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.Reviewed 28 Feb 2021

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10.0

Pros:Great service and great car.Reviewed 22 Feb 2021

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10.0

Pros:The staff represented the company very well; most attentive, and they were all very well coordinated. So everything worked out smooth. ThanksReviewed 31 Jan 2021

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10.0

Pros:GreatCons:NothingReviewed 29 Jan 2021

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4.0

Pros:The car was clean that’s the only thing I likedCons:I order SUV I received compact car if the rental company don’t have the vehicle that I went in stock they should give me upgrade not decrease in value of what they payReviewed 22 Dec 2020

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8.0

Cons:Booked a Suburban and got an expedition. I do prefer the GM product full size SUVsReviewed 20 Dec 2020

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10.0

Pros:Staff was super friendly and helpfulCons:Prices seem steep compared to other rentals that I have had.Reviewed 10 Nov 2020

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• How much does it cost to hire a car from Alamo at Charlotte Douglas Airport?

  On average a hire car from Alamo at Charlotte Douglas Airport costs £63 per day.

• What is the most popular hire car from Alamo at Charlotte Douglas Airport?

  Economy (Hyundai Accent or similar) is the most frequently booked hire car type from Alamo at Charlotte Douglas Airport.

• Where can I find Alamo hire cars at Charlotte Douglas Airport?

  5489 R C Josh Birmingham Pkwy is the closest Alamo hire car location to Charlotte Douglas Airport. The telephone number for this location is +1 844 366 8844.

• Does Alamo offer shuttle or airport pick-up services from Charlotte Douglas Airport (CLT)?

  Yes