Book Dollar car hires at Charlotte Douglas Airport

Reviews

Recent reviews

Traveller rating

Wonderful

19

Very Good

7

Good

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Okay

10

Fair

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Mediocre

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24

2.0

Pricing was alright. Extremely pushy to upsell their insurance and almost made it seem as though if you didnt purchase their insurance that it wouldnt be good enough to rent a vehicle from them. When finally just agreeing to their basic coverage just to get out of there, I asked a lot attendant which vehicle I could take, and they pointed out a specific vehicle (a black hatchback). When i tried to leave with the vehicle, person working at the exit booth acted like I was stealing the vehicle and kept repeating that I can't take this vehicle. After telling them multiple times thats what the lot attendant told me I can take, i reversed the vehicle, put it where they told me. They then said that I could take one of the sedans, then they changed their mind halfway as I was about to start putting stuff in the sedan and told me to take a crappy hyundai sedan.Reviewed 3 May 2024

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2.0

Funny how 42 turns into over $100Reviewed 8 Apr 2024

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6.0

Hidden feesReviewed 19 Mar 2024

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2.0

The lack of available chargers and the threat of charging more if it is not returned fully charged gave me anxiety all weekend. I spent more time occupied with charging than enjoying family time. Never againReviewed 25 Sept 2023

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2.0

Cons:Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!Reviewed 11 May 2021

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8.0

Pros:Ease of check outCons:The car class I booked was not available. I could have saved money by booking another class getting the same carReviewed 27 Apr 2021

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4.0

Pros:The car (Pacifica minivan) really worked well for our needs as far as size and comfort and got decent mileage. Dropoff was very easy.Cons:The pick up was awful. After a very tiring flight, a packed airport, waiting in line, and trying to breathe in an N95 mask, the agent (who was not wearing her mask properly), kept trying to "upsell" us on a different vehicle. I appreciate the offer to get something larger, and we did. But partly I just agreed to get it so we could all just get out of there. Unrelated, some features to the Pacific like the auto stop/start are just plain dumb and make it hard to use.Reviewed 27 Apr 2021

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8.0

Cons:Hidden charges that you don't find out about until pickupReviewed 20 Apr 2021

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2.0

Pros:Nothing. This was the worst car rental experience I have ever had. I booked the car 6 weeks in advance. When we arrived in Charlotte, we found relatively a long line and no cars awaiting anyone. First, booking through Priceline was deceptive because it dod not include any of the additional taxes, which ended up adding almost $100 to the fee. Then the woman at the counter was deceptive in how she asked about insurance, which added another $100. The additional cost were not explained at all. I only noticed them just before signing the rental agreement, so then entire process had to be redone to eliminate the insurance, but the taxes obviously remained. I had ordered a full size SUV, but after watching one car show up every 10-15 minutes, everyone was just taking whatever showed up, so we ended up with a smaller class car. At that point it was well past midnight and had been there two hours. Our hosts were home waiting for our arrival, so we left and called Dollar the next morning to see if we could get the class of car we ordered. The representative sent me to a Hertz location 30 minutes from where we were staying and assured me there would be an SUV waiting for me. When I arrived, no car was waiting and they weren't sure they had one. They finally "found" a smaller SUV and we took it. We had an appointment in the area which was our reason for traveling to Charlotte and were running short on time, so we didn't have them "freshen it up". The car seemed fine when we got it, but a few minutes after driving a way, we discovered the vehicle smelled like urine. We did not have time to turn around and by the time we arrived back in Charlotte that evening, it was too late and we were too tired to deal with trying to return yet another car, so we drove around the rest of the weekend with the windows open and our face masks on. We will NEVER rent from Dollar or Hertz or through an online service like this again.Cons:We could have been made aware of all additional costs. We should have gotten the car in far less time. We could have gotten the car class we ordered. And when we exchanged the car, availability should have been confirmed with the location, we should have gotten the car class we ordered and we should have received one that did not smell like urine.Reviewed 19 Apr 2021

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10.0

Pros:The person in the front desk was Awesome, the car was clean and comfortable.Reviewed 31 Mar 2021

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10.0

Pros:Staff very friendly and helpful.Reviewed 30 Mar 2021

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10.0

Cons:NothingReviewed 13 Mar 2021

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More

• What add-ons are available with Dollar car rentals at Charlotte Douglas International Airport?

  When you book a car at Dollar car rentals at Charlotte Douglas Airport, you can choose from various add-ons to upgrade your experience and give you peace of mind. Drivers can decide between three insurance plans that protect the car, driver, liability, belongings, and more. You can also add a premium roadside assistance plan that provides help if you’re locked out, lose the keys, experience a flat tire, or need a jump. This Dollar location also offers child, infant, and booster seats for an additional fee.

• Am I guaranteed the car I booked during the KAYAK booking process?

  While the staff at Dollar car rentals at Charlotte Douglas Airport do their best to match you with your preferred vehicle, this isn’t always possible. In the event that your chosen car is unavailable, the staff at Dollar will find you a similar car that will meet your needs. Keep in mind that cars are in higher demand in Charlotte when there is a big conference in the city, during the holidays, and during graduation season at the University of North Carolina in Charlotte.

• What’s the best car to rent at Dollar car rentals at Charlotte Douglas Airport if I’m traveling for business?

  We recommend booking a compact car or a small sedan if you’re visiting the Charlotte area for business or a convention. Uptown Charlotte, also known as Downtown Charlotte, is Charlotte’s central business district and the destination for most business travelers. While it’s only about six miles from the airport, Uptown Charlotte is known for its difficult parking. Many of the spaces can be small, and parking is scarce during peak times. However, some business travelers prefer to upgrade their experience with a luxury car.

• How much does it cost to hire a car from Dollar at Charlotte Douglas Airport?

  On average a hire car from Dollar at Charlotte Douglas Airport costs £49 per day.

• What is the most popular hire car from Dollar at Charlotte Douglas Airport?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked hire car type from Dollar at Charlotte Douglas Airport.

• Where can I find Dollar hire cars at Charlotte Douglas Airport?

  5489 Josh Birmingham Parkway is the closest Dollar hire car location to Charlotte Douglas Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Charlotte Douglas Airport (CLT)?

  Yes