Book Alamo car hires at Mexico City Benito Juarez Airport

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14

2.0

Terrible! Never use them again in any country!Reviewed 7 Sept 2024

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2.0

We booked a Pick Up Truck and when we arrived they sad the dont have this car. We should come tomorrow. Dont use this carrentalReviewed 10 Aug 2024

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2.0

Pros:Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico CityReviewed 27 May 2021

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2.0

Cons:Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.Reviewed 10 Apr 2021

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2.0

Cons:The rarte was diferente From your website when ingot to the Alamo counter Very disappointedReviewed 3 Jan 2021

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2.0

Cons:Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».Reviewed 21 Dec 2020

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• How much does it cost to hire a car from Alamo at Mexico City Benito Juarez Airport?

  On average a hire car from Alamo at Mexico City Benito Juarez Airport costs £18 per day.

• What is the most popular hire car from Alamo at Mexico City Benito Juarez Airport?

  Standard (Volkswagen Jetta or similar) is the most frequently booked hire car type from Alamo at Mexico City Benito Juarez Airport.

• Where can I find Alamo hire cars at Mexico City Benito Juarez Airport?

  International Arrivalsterminal is the closest Alamo hire car location to Mexico City Benito Juarez Airport. The telephone number for this location is +52 55 5786 8077.

• Does Alamo offer shuttle or airport pick-up services from Mexico City Benito Juarez Airport (MEX)?

  Yes