Book Alamo car hires at Puerto Vallarta Ordaz Airport

Reviews

Recent reviews

Traveller rating

Wonderful

2

Very Good

1

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3

2.0

Cons:Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.Reviewed 15 May 2021

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10.0

Pros:Staff was friendly and efficient.Cons:I thought the car pickup was located at the airport but it was a short distance away.Reviewed 10 May 2021

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2.0

Pros:Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons:We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t careReviewed 5 Apr 2021

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2.0

Pros:Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons:Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.Reviewed 23 Mar 2021

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2.0

Pros:I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons:Less fine print and more upfront honesty.Reviewed 3 Jan 2021

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2.0

Cons:Cancelled since they insisted I pay for insurance at $20/dayReviewed 17 Dec 2020

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9.2

Pros:Staff was ok When I booked on line the online price Was cheaper that’s why we booked it When I went to get car staff said I had to purchase 3rd party insurance but my email stated that I already Had the 3 rd party insurance after showing proof I still had to purchase 3 rd party insurance Bait and switch .I lost 1 day of rental and spent 1 hour showing staff my itinerary I ended up purchasing 3rd party insurance had no choiceCons:After booking car company needs to ensure Mexico side is aware of the 3rd party insurance Coverage so that bait and switch does not occur UnsatisfiedReviewed 19 Mar 2020

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5.6

Pros:The car and everything was fine. 10X on the fees is not fine.Cons:The insurance policy that was pushed on us was not explained to be one of multiple insurances that would be needed. A booking for $32 ended up costing $450. Cool. Very cool.Reviewed 2 Feb 2020

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7.2

Pros:Car was fineCons:Info prior to rental on the insurance. It was stated there may be or might be additional insurance requirements. There was no may be or might but a $26 required fee. Terrible optionReviewed 29 Jan 2020

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2.0

Cons:They lied and wouldn’t let me leave without getting insurance that Alamo later confirmed was not mandatory. This insurance was covered by my credit card but they would not give me the car unless I paid 200+ for itReviewed 4 Jan 2020

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10.0

Pros:Staff very friendlyReviewed 14 Dec 2019

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2.0

Cons:The pricing advertised on Kayak is not the true price—when you show up for the car they charge you an obligatory insurance policy that 10x’s the price. Including this charge, my rental would have been far more expensive than a similar rental in LA or Seattle, for example.Reviewed 12 Dec 2019

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More

• How much does it cost to hire a car from Alamo at Puerto Vallarta Ordaz Airport?

  On average a hire car from Alamo at Puerto Vallarta Ordaz Airport costs £14 per day.

• What is the most popular hire car from Alamo at Puerto Vallarta Ordaz Airport?

  Standard (Jeep Patriot or similar) is the most frequently booked hire car type from Alamo at Puerto Vallarta Ordaz Airport.

• Where can I find Alamo hire cars at Puerto Vallarta Ordaz Airport?

  Intl And National Arrivals is the closest Alamo hire car location to Puerto Vallarta Ordaz Airport. The telephone number for this location is +52 322 221 3030.

• Does Alamo offer shuttle or airport pick-up services from Puerto Vallarta Ordaz Airport (PVR)?

  Yes