Overview

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White Swan Hotel

Bondgate Within, Alnwick, NE66 ITD, United Kingdom
+44 166 560 2109

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+44 166 560 2109

Overall guest ratings

7.7/10 Good
Based on 928 reviews

Review highlights

  • 9.2
  • 8.5
  • 4.9
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    The White Swan puts you within a 15-minute drive of Alnwick Castle and Warkworth Castle. The coffee shop/café is the perfect spot for a bite to eat, and after visiting the health club for a workout, you can unwind with a drink at the bar/lounge. An indoor pool and a spa tub are other highlights, and rooms offer microwaves and room service.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Express check out
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 928 reviews
    • 9.2 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.5 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.6 "74% criticized the small bathroom."
      2.0 "80% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 4.1 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.9 "61% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      2.6 "74% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      1.7 "83% were unsatisfied with the kitchenette."
      2.0 "80% were unhappy with the view."
    • 4.0 "Value below average."
      1.4 "The price was too high for 86%."
      0.9 "91% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 677 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.5 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.9 "71% criticized the small bathroom."
      2.0 "80% thought it was too noisy."
    • 4.0 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.9 "61% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      2.9 "71% criticized the small bathroom."
      2.2 "78% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 3.9 "Value below average."
      1.5 "The price was too high for 85%."
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    Overall rating

    8.0 Good
    Based on 204 reviews
    • 8.8 "Location is great."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.6 "56% said the architecture was not spectacular."
    • 5.4 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was stylish."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.8 "Not very comfortable."
      4.3 "57% said rooms were small."
    • 4.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      4.3 "57% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
    • 4.4 "Value below average."
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    Overall rating

    7.7 Good
    Based on 46 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.3 "Food is average."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.7 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      3.6 "64% said rooms were small."
    • 4.0 "Value below average."
    • 3.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.6 "64% said rooms were small."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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