Health and safety
Services and conveniences
Accessibility and suitability
Pool and spa
Media and entertainment
Parking and transportation
Cons:I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.
Cons:staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Yes, reservations at Van der Valk Hotel Antwerpen can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, Van der Valk Hotel Antwerpen has a restaurant on-site.
Check-in time is 15:00 and check-out time is 12:00 at Van der Valk Hotel Antwerpen.
Yes, Van der Valk Hotel Antwerpen offers free parking.
Yes, Van der Valk Hotel Antwerpen offers free Wi-Fi.
Van der Valk Hotel Antwerpen is located in the neighbourhood of Borgerhout, 2.1 miles from the centre of Antwerp. Antwerp Zoo is the closest landmark to Van der Valk Hotel Antwerpen.
Yes, Van der Valk Hotel Antwerpen has a pool on-site.
Yes, Van der Valk Hotel Antwerpen is a pet-friendly hotel.
Van der Valk Hotel Antwerpen is 1.5 miles from Antwerp Deurne. Van der Valk Hotel Antwerpen is 21.3 miles from Brussels Bruxelles-National.
No, Van der Valk Hotel Antwerpen does not offer free airport shuttle service.