4.0
Vehicle was upgraded without my consent and I was charged.Reviewed 1 Sept 2026
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4.0
2/5Stars — Terrible morning logistics and rude staff, but saved by an excellent return agent.The sign on the door says they open at 8:00 AM, but I arrived at 8:50 AM to find multiple customers locked outside. No cars were available because they were still shuttling them from the airport, and I didn't get my keys until 9:30 AM. To make matters worse, the female morning agent was extremely rude and defensive, arguing that the customer needs to be "understanding" of their internal failures.The only reason this isn't a 1-star review is because of the gentleman who handled my return. He was incredibly nice, professional, and efficient. Corporate needs to retrain the morning shift, but the return agent deserves praise for turning the experience around.Reviewed 1 Sept 2026
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2.0
I was quoted at $309 for the rental, but I was eventually charged $756.Reviewed 1 Sept 2026
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10.0
It’s good only thing they need to increase inventory for people coming from Canada to USReviewed 31 Aug 2026
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6.0
Car was given to me on empty and filthy. Had to wait while they filled it up and cleaned itReviewed 31 Aug 2026
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6.0
Price was fine. Car itself was fine but was dirty. It had not been washed outside nor vacuumed. The directions did not bring us back to the entrance of the parking garage which took us extra time to find.Reviewed 30 Aug 2026
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10.0
Hi there i rented a car that i picked up and dropped 202 day latet at Hawler (Erbil airport) I couldn't be happier about my experience with these employees. They are absolutely amazing. Thanks for that grate experience.Reviewed 30 Aug 2026
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10.0
I did not like the vehicle. It also was way overpriced. The price was too expensive for a multiple day rental. My insurance will only reimburse me $36.99 a day for rental coverage. So, my personal out of pocket expense was too much. I’ll shop other options throughly next time prior to renting a vehicle. I was not impressed with the whole experience.Reviewed 30 Aug 2026
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6.0
Everything went well but I was told my deposit would be back in my account with in 5-10 hours of dropping off the car and after a full day is has not been added back.Reviewed 30 Aug 2026
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2.0
The Drop off didn't work. The parking lot was full.Reviewed 30 Aug 2026
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6.0
It was ok. The car was cleaned very rapidly and the interior was dusty. What i didn’t like is that it’s up to us to prove that the scratches are not caused by us. I asked the guy when i received the keys to inspect the car and note down the scratches. He didn’t want to and told me to take pictures of them and this is what i did luckily because when i returned the car the inspection was serious and i was able to prove with the photos and videos that the scratches were there at the time of pickup. I didn’t like the feeling of being on the defensive, but all went fineReviewed 29 Aug 2026
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2.0
I’ve been double billed and there’s been charges on top of currency fluctuations.Reviewed 28 Aug 2026
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