|"Staff was very accommodating and hospitable."||(in 49 reviews)|
|"Great location, beautiful hotel, friendly staff."||(in 7 reviews)|
|"The bed was super comfortable!"||(in 17 reviews)|
|"Oh and the $5 parking"||(in 16 reviews)|
|"The only problem I had was the room service delivery woman was rude."||(in 4 reviews)|
|"Also disappointed in the complimentary breakfast restrictions."||(in 8 reviews)|
cool place, good food. nice lobby. beds are very comfy, nice bathroom/shower.
Short, but wonderful stay
In town for a single night, the staff were helpful and friendly. The accommodations met my expectations.
Great room in a great part of town
The Indigo is in a great location, not too close to the busy inner harbor, but walking distance to many things. Plenty of good food, drink and coffee nearby. Get a corner suite if you can!
Friendly service. Helpful staff terrific bar with great food. Convenient location. Comfortable beds. Clean room. Highly recommend
A surprise gem
I really liked this hotel and want to visit again. The rooms were nice, decor was tasteful, and in room amenities quality. I booked the room last minute for a one night stay, but intend to return. Menu and cocktails at the hotel restaurant (Poets) were delightful. the front desk staff were friendly, attentive, and professional.
The service at Poets was very slow, it appeared there was only one server on that shift, and he was overwhelmed, but the delays were unacceptable. I was also surprised that the hotel does not appear to offer express check out through the TV. I haven't checked out in person from a hotel in years unless there was a problem. However, this was definitely mitigated by very attentive front desk staff -- checkout was a breeze.
Great hotel in a great location
A nice, comfortable room in a great part of the city. Friendly staff and trendy decor.
I'm not sure why anyone would put a sliding door on a bathroom.
Cute hotel Good price Good location Good price for parking
Warm and friendly staff, clean and comfy rooms and quiet. We will definitely be returning. :)
Budget-friendly hotel in the heart of downtown Bal
The Mount Vernon boasts a great location; clean, comfortable (but nothing too luxurious) rooms; a very helpful staff; and a free breakfast every morning-- all at a terrific value for how close it gets you to Inner Harbor and all that downtown Baltimore has to offer. This is not the perfect hotel, but it can't be beat for the value!
There are a number of problems to consider when booking at the Mount Vernon. Parking is difficult, especially if you arrive late (our drive to Baltimore got us in after 3); there is a parking garage across the street, but it is closed overnight; and there is an open-air parking lot two blocks away. Parking is fairly inexpensive in these lots, but some travelers may not be comfortable with these options. Accommodations are also sparse; the rooms are comfortable, but not big, and there were small problems for the staff to remedy. For example, the hair dryer in our room was broken and seemed unsafe for use. Lastly, the free breakfast that is offered is not that good. They provide coffee, tea, juices, cereal, yogurt, breakfast breads, and some hot options, like eggs, grits, and hash browns. The hot options were not always available on time, and were uniformly underwhelming. But, it is free, which makes it more difficult to complain.
Staff was nice.
Internet was useless. Needed it for work and it wouldn't work
Location. Nice rooms! The breakfast
The location was excellent.
The room was poorly cooled, the television didn't work, the bathroom sink drain was broken, the television remote control didn't work when the television did, the breakfast was mostly very poor quality and the towels might as well have been paper.
Good central location. Easy walk to the harbour.
Could not get the room to cool down. It got too hot and they sent me a fan to help.
out dated, smelled moldy
Location near transportation lines and many dining possibilities
Inability to control room temperature during stay. Sorry if that sounds like a complaint.
This is a very nice urban hotel with a sense of history. Complimentary breakfast is better than average. The location is perfect for exploration of a terrific city.
They had an excellent hot breakfast in the morning. Location was close to the light rail and downtown but pretty far if you plan to visit the Harbor area.
The ac didn't really work well. The windows are sealed and it got warm during the night.
The room was excellent. Staff was always helpful.The hotel location is very good.
Breakfast was usually poor, and most things were not replaced.
very helpful and curteous staff
the bathroom could have been a little cleaner, and I could have used a small refrigerator in the room.
good service from front desk
one elevator was not working
"Located in Cathedral Hill Historic District, this hotel is steps away from Walters Art Museum and Peabody Institute of the Johns Hopkins University. Washington Monument and USS Constellation are also within 1 mi (2 km). Centre Street Station is 7 minutes by foot and Lexington Market Light Rail Station is 9 minutes. "
based on 494 reviews
Policies vary by room type and provider.
All existing bookings at Hotel Indigo Baltimore Downtown can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Hotel Indigo Baltimore Downtown is located at 24 West Franklin Street in Mount Vernon, 0.4 miles from the centre of Baltimore. The Walters Art Museum is the closest landmark to Hotel Indigo Baltimore Downtown.
Check-in time is 16:00 and check-out time is 11:00 at Hotel Indigo Baltimore Downtown.
Yes, Hotel Indigo Baltimore Downtown offers free Wi-Fi.
No, Hotel Indigo Baltimore Downtown does not offer free parking.
No, Hotel Indigo Baltimore Downtown does not offer free airport shuttle service.
Hotel Indigo Baltimore Downtown is 8.7 miles from Baltimore/Washington.
Yes, Hotel Indigo Baltimore Downtown is a pet-friendly hotel.
No, Hotel Indigo Baltimore Downtown does not have a pool on-site.
Hotel Indigo Baltimore Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.