|"Nice staff and great hospitality."||(in 180 reviews)|
|"The food was super amazing."||(in 55 reviews)|
|"Amazing views and excellent location."||(in 129 reviews)|
|"The room service food was awful"||(in 6 reviews)|
|"Pool wasn’t heated - freezing cold!"||(in 11 reviews)|
|"The parking is awful."||(in 58 reviews)|
|friendly staff||in 372 reviews|
|room was beautiful||in 342 reviews|
|room view||in 254 reviews|
|lovely hotel||in 229 reviews|
|great location||in 182 reviews|
|valet parking||in 171 reviews|
|great food||in 123 reviews|
|pool and hot tub||in 78 reviews|
|free bus||in 62 reviews|
|hot springs||in 54 reviews|
|gondola ride||in 45 reviews|
|bed was very comfortable||in 33 reviews|
|room service||in 30 reviews|
|primrose||in 15 reviews|
|covered strawberries||in 12 reviews|
|banff springs||in 7 reviews|
We loved this hotel and have nothing but great memories of our stay there. Great for a couple's retreat.
The property is starting to feel a little bit dated. Parking can be a real challenge at peak times.
We chose a view room, and don’t regret a thing. The views over the mountain and valley were astonishing each morning. The room was also well appointed and spacious. Staff was wonderful. The hotel is slightly further away from town (a matter of minutes) but we ended up seeing that as a benefit. The town shuttle is reliable and whips you quickly into Banff for lunch or wandering, and you’re a five minute walk away from the Skyview Gondola. You’re connected to everything, but it still feels private and remote.
Kayak messed up on reservation, but they worked it out.
Bed is very uncomfortable, all 3 of us woke up with back pain two days in a row. It was cold at night so I wanted to increase room temperature, but maxed out at 25 degree celcius. Ended up catching cold. All hotel staffs didnt care about my tmroom temperature.
Good friendly staff. Liked they exchanged USD to CAD with no fees. Great views of the area. Free bus to Banff.
Rooms too dark, especially in bathroom for women to put on make up. Didn't exchange CAD back to USD. Fee for parking.
Internet wifi didn't work at all in the rooms
While all the other hotels in the area are in the busy tourist part of town The Rimrock is located up the mountain near the hot springs and gondola. Very clean, great views, friendly door men and front desk employees.
I was surprised that wifi was offered because of the hotel's location, the wifi never worked for myself or my mom. We contacted the guest service number and they were unable to do anything about it nor willing to offer help. (Like I said I understand since the hotel is literally on the side of a mountain.) I was hoping for a quite relaxing night in the hot pool and sauna yet there was some very loud children and the atmosphere at the facilities was not as luxurious as I'd hope for. (I love kids, I'm a nanny but when on vacation at a 4-5 star hotel I would have liked some peace at that time at night.)
The hotel is comfortable, luxurious and splendid! The food was wonderful, the room was comfortable and the hotel facilities are gorgeous.
Our banquet staff at the event we were attending were poorly trained. The bartenders could barely make a drink and the waitstaff were hopeless.
location was awesome! excellent service and friendly staff at Larkspur lounge. Multiple dining options.
Liked it all! Nothing to complain.
Beautiful hotel, great location. Upgraded to an executive suite for minimal charge - great decision. Room was on the top floor, nice view, very comfortable. We didn't want to leave. All staff was very friendly, especially Cleo and Travis who helped us on day one.
Great Stay Great Value
Staff and views are superb. I highly recommend this resort for skiers.
A view that's worth the hassle
The hotel has an amazing view. The room was fairly clean, and the showers were awesome.
There was a fee for self-parking, which is very annoying. It wasn't much, but it always rubs me the wrong way when the first thing a hotel does upon arrival is tack on a fee while checking you in. The parking is fine, though there are separate elevators for the parking structure and the hotel, which isn't made apparent. The location is ideal for a view, but is not the best if you don't have a vehicle. The shuttle is annoyingly timed, and it's way too far to walk to town, so you pretty much need a car. Also, the proximity to the gondola meant that while entering or leaving the hotel, you had a wait on traffic coming/going from the gondola. ** If you are going for the view, this is the place to stay. If you are hoping to enjoy down town, get a hotel closer. Having to drive and park in town for every meal became annoying quickly. It would have been great to be able to walk into town and not be stuck in traffic for 10-20 minutes each time we wanted to go somewhere.
I got laid
The Rimrock Resort is handsome and elegant with a prime location nestled into the side of Sulphur Mountain in Banff National Park. The upscale resort offers breathtaking mountain views and numerous amenities well suited for all travelers, including families, couples, groups, and conference attendees.
Set in a beautiful location, the resort is a short drive to downtown Banff, the popular Banff Upper Hot Springs, and Banff Gondola. The hotel’s location also means there are multiple recreation opportunities nearby, including hiking, skiing, biking, and golfing. Popular Bow Falls and Lake Minnewanka are also just a few minutes down the road.
Busy attractions around the hotel are plentiful, but the resort offers many luxuries right on-site. With two restaurants, one formal and one casual, two bars, and a coffee shop, there are plenty of dining and drinking options. An indoor lap pool, whirlpool, steam room, sauna, and full-service spa provide ultimate relaxation. The spacious fitness center is open 24/7 and is well-equipped with a variety of modern machines for a great workout. The resorts 18,000 square feet of event space accommodates groups and gatherings of all sizes.
The Rimrock Resort Hotel offers 343 spacious and modern rooms with a Roaring Twenties flair. Standard features include flat-screen TVs, coffeemakers, minibars, and work desks. Upon request, guests can receive slippers, microwaves, and sofa beds. Premium Rooms offer mountain or valley views, while Grandview Rooms have beautiful panoramic views of both. The Suite Infinity on the highest floor and the Signature Grandview rooms are the hotel's nicest accommodations with leather sofas and chairs in front of a gas fireplace. Amazing landscape views are visible from the living area, the sleeping area, and the huge furnished balcony.
based on 1,099 reviews
Policies vary by room type and provider.
Celebrate your big day in the Rocky Mountains at The Rimrock Resort Hotel. If you would like an indoor ceremony, the hotel’s elegant reception spaces can host from 50 to 400 people. If you prefer an outdoor ceremony, the Suite Infinity has a large patio for up to 70 people with magnificent mountain views, while the Outdoor Terrace can accommodate 150 guests. Receptions can be held in the hotel’s ballrooms or salons, and the hotel’s wedding coordinators can help you plan every last detail, including rehearsal dinners, menu tasting, music, photography, decorations, and flower arrangements.
If you would like to visit downtown Banff, guests at The Rimrock Resort Hotel enjoy complimentary access to the Roam public transit service. For guest convenience, this electric bus service is bike and wheelchair-friendly. Guests can be picked up and dropped off directly at the hotel.
As part of the hotel’s commitment to the preservation of the environment, The Rimrock Resort Hotel has developed a number of programs to conserve natural resources, reduce the carbon footprint, and regularly review environmental objectives. The hotel uses energy-efficient lighting and water conservation systems, has implemented an extensive recycling program, and has fostered relationships with local suppliers to purchase local products where available. Since 2011, the hotel has been a partner of the Green Key Eco-Rating Program, demonstrating industry leadership to protect the environment through policies and practices, with measurable results.
The Rimrock Resort Spa has an extensive treatment menu including signature full body massages for weary travelers. Select from a number of spa rituals including detoxifying wraps and rejuvenating facials, or customize your spa experience for a whole day of pampering. Discounts are offered for two or more treatments. For everyday indulgence, manicures, pedicures, makeup and waxing services are also available. The holistic products used at the spa are produced by a family-owned artisan brand based in Parma, Italy.
If you’re traveling to Banff for business or a conference, The Rimrock Resort Hotel is an ideal base for your business trip. Offering exceptional views and customer service, premium suites are furnished with a desk if you need to work remotely, and guests can also make use of the 24-hour business center. After a busy day of meetings, work out in the fitness center, which has cardio machines, free weights, and a squash court. In the evenings, corporate guests can relax with a glass of wine in the Larkspur Lounge or enjoy a cocktail in the Divas Bar. If you would like to plan a conference at The Rimrock Resort Hotel, 17 meeting rooms with spectacular mountains views are available, and group bookings can take advantage of customized catering and buffet menus.
The Rimrock Resort Hotel is located at 300 Mountain Avenue, 1.8 miles from the centre of Banff. Upper Hot Springs is the closest landmark to The Rimrock Resort Hotel.
Check-in time is 16:00 and check-out time is 12:00 at The Rimrock Resort Hotel.
Yes, The Rimrock Resort Hotel offers free Wi-Fi.
No, The Rimrock Resort Hotel does not offer free parking.
No, The Rimrock Resort Hotel does not offer free airport shuttle service.
The Rimrock Resort Hotel is 66.9 miles from Calgary.
Yes, The Rimrock Resort Hotel has a pool on-site.