Overview

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Gaia Hotel
Best Service Friendliness

Centralbahnstrasse 13-15, 4002 Basel, Basel-Stadt, Switzerland
+41 61 225 13 13

£88+

Overall guest ratings

9.1/10 Excellent
Based on 701 reviews

Review highlights

  • 9.6
  • 9.6
  • 9.4
  • 6.3

Good to know

  • Impressive bathroom
  • Good minibar
  • Train station is close
  • Friendly service

Nearby

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    About

    When you stay at GAIA HOTEL, you'll be within a 15-minute walk of Basel Historical Museum and Basler Muenster. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7 AM and 10 AM. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Restaurant
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 701 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.1 "Great parking, according to 91%."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 6.3 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.9 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
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    Overall rating

    9.3 Excellent
    Based on 462 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.8 "98% said the reception staff was great."
    • 9.5 "Excellent value."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.9 "Great parking, according to 89%."
    • 9.4 "Excellent breakfast."
    • 7.8 "Nice rooms."
      7.6 "76% were happy with the bathroom."
      9.9 "99% loved the minibar."
      9.4 "94% said rooms were clean."
      7.4 "74% said the beds were comfortable."
      7.5 "75% enjoyed the furniture."
    • 5.8 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.9 "For only 59%, the noise level was all right."
      5.3 "53% thought the bathroom was big enough."

    Overall rating

    9.2 Excellent
    Based on 91 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Excellent value."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Excellent breakfast."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 5.9 "Average comfort."
      5.6 "Only 56% said rooms were big enough."

    Overall rating

    8.9 Excellent
    Based on 147 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 9.2 "Excellent value."
    • 7.7 "Nice rooms."
      9.9 "99% loved the minibar."
      7.4 "74% said the beds were comfortable."
      7.1 "71% were happy with the bathroom."
    • 5.9 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Impressive bathroom"
    "Good minibar"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

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