It was close to the venue, it had a pool and the breakfast offered was decent Didn't have a hot tub, bed were hard.
Really nice beds
The bed! Extremely comfortable. Cleanliness is important to us as well and the hotel met this requirement. The staff was very helpful and accommodating as well. The breakfast food was sub-par.
Clean, great breakfast, quiet, smooth service, pet friendly Location is not interesting.
Very friendly and helpful staff; good breakfast and breakfast setting (lots of seating); nice pool; CLEAN!
Best breakfast ever. Not just packaged pastries and a couple of boiled eggs. Biscuits, gravy, sausage, eggs, waffles, cereal, and more. Nothing.
Clean comfortable professional free breakfast! The breakfast could be improved but was very good for being free! Rates changing and I would not be over $60 a night for the hotel due to the niceness and location
I liked the breakfast and the room was pretty nice. Nothing
It was quiet, comfortable and the staff was very friendly Not in the nicest area of town, but did not feel unsafe.
Good friendly service, great breakfast and worth the value.
Nothing It was dirty, reeked of smoke, scary area and people lurking. I wouldn't recommend this place to anyone ever.
Clean room, comfortable bed and friendly and helpful staff.
THE WARM WELCOME
comfort and staff was good. thought the pricewas a little high. we paid $160 for our room plus taxe and hotel charge.
Hilton personal was very friendly and helpful. Thank you! Fitness room should be extended, everything else was excellent.
no coffee pot option in the room
The staff was very friendly and kind, professional. It was quite. I felt safe.
Very comfortable and clean rooms. Also quiet. The service everywhere, in the hotels, restaurants, and casino, was excellent. The pool was great, not crowded at all. Would recommend for anyone looking to get away for a bit.
needs more hotel registration people! Smokey lobby Expensive food prices NO coffee or hot water pot :-( no small fridge in room
Loved the pool area,,,very lush and pretty. Was very windy so area closed early. Made for a nice get a way. Needed more maps and directions to get around to shops, movies,
the amenities and surrounding stores , things within walking distance. The hotel itself was secure. the pillows were super hard and thick but as soon as I asked the front desk , they were very nice and immediately brought new soft pillows. The bell service didn't come when I asked for help, in fact he was pretty rude, but they didn't ruin our experience.
Security, restaurants, loose machines, prompt, friendly service made for a very pleasant visit. We'll be back!
Total experience was very good! The long walk to the room elevators.
i didn't care much for the cards to use the elevator and room. i had to get another set because my card did not work. also, sunset station needs more hotel registration people!
I always stay at the Sunset Station when I am in Vegas. It feels like "family" when I'm there. I usually travel alone, so it's important to me that I feel safe, and I do at this hotel. The rooms are comfortable, quiet and spacious. A great place to stay if you are planning to shop in the area. The hotel is directly across the street from a fabulous mall. The only thing I would like to see Sunset Station have, is a shuttle to and from the airport.
Loved the food, close proximity of the theater and IMAX. Casino wasn't too smoky. Beautiful inside the center bar area At check in a $100 deposit and resort fee of $18 were charged on my credit card. The $100 deposit should be refunded but I don't think that is necessary.
I didn't think an additional $18. a day charge was added for "amenities". I received no additional services, but a charge.
Bed was old.
Nothing Place was so dirty we left within an hour of arriving.
I stay here every few months and haven't had any problems ever. The pillows are too big.
nickle and dimed
Didn't use the pool area, but it looked relaxing; room was clean; bed was comfortable; room was not very modern, but price was fair; staff was accommodating; easy access to the 215 freeway. Walls are quite thin, but I only slept there so nothing an over-the-counter sleeping aid couldn't handle. The price to stay four nights was at least $200 less than surrounding hotels...and the resort fee was less. Was impressed by their late-night parking patrol. The smell of cigarette smoke was so strong in the casino that I didn't want to gamble or spend any time in that area. The food lacked flavor in the Café Fiesta. A coffee maker in the room would have been nice.
It was close to the green valley ranch and they offered loads of discounts Everything was out of date, and the atmosphere was very dry and old feeling.
Location, breakfast, friendly staff. The pillows were too large and hard.
Remodeled rooms Registration was fast
Overall, the staff was friendly and the location is ideal for not being to close or to far from the strip. On the last night of our visit, the cleaning staff did not clean the room and did not re-stock the bathroom with towels. We waited until 2:30 am in order to receive towels for the following morning.☹️
The price was the reason we stayed. Nice, clean. No too large... yhe pool area and jacuzzi was really nice. Did not like having to leave hotel to get to pool Would have liked coffee... in the room, or breakfast before 8 am. We are early risers we waited for 2 hours for the buffet to open.
The bed was soft. I would suggest fixing several things. This was like a retirement community. Younger generations would not stay here. Old people are dying off fast. Smoking indoors is an outdated and gross. In this day an age with what we know about smoking, it should not be allowed at all. It ruins the persons lungs, the lungs of everyone around. Makes the food taste bad etc. There should be sealed rooms if people wanna smoke. This would help your attendance. My room 7-120, the walls were peeling paint in the bathroom. And behind the door was very dirty. Also the kleenex box was dirty. There was a hair on my pillow from someone else. GROSS. The exterior was falling apart. The view from my window was also very disturbing. The roof for the casino is not a good view. The front desk gentleman when I checked in was not very inviting, and did not explain very well why I would have to pay an additional $100 deposit. The sidewalk was covered with old gum, that is just poor maintenance.
The restaurants, especially the buffet, were very good. The pool area was inviting. It took 3 calls to get extra towels and there was absolutely no possibility of a microwave nor a fridge.
a queen and a king bed in the room air conditioner quiet, and TV good. Breakfast provided was good. The pools seemed good but we had no time to use them. Quiet and easy to get good nights sleep. Exhaust fan in bathroom falling off the wall. The tub had no grab bars or skid strips in the bottom to prevent slipping. The stool was very low. Elevator very slow.
I liked the fact that I had a problem free stay. The staff was great and house keeping did a wonderful job taking care of my room. The continental breakfast was great, unlike most hotels I stayed at in the past. N/A
I like the staff members here!!they were great!!they answered all questions up front and didnt try to give "the run around". Also they actualy talked ti than work like a zombie
This was a great place for my family to meet with each other. We had 4 rooms.
I was able to bring my pets. The heat on Las Vegas
Variety of people languages and friendliness Very limited space where everyone is forced to eat at the same time without allowing the actually space available within the structure..
overall good Over the years we have stayed 4 times .When we first went the beakfast was great, Bacon- sausage and scramble eggs .Now everything is processed and no meat .Probably won't return. Starting to go on the cheap 80 plus $ shud expect more' we loved it before We are snowbirds and because of the low dollar it cost us 120$ can say no more--- Regards Dennis
The staff was very friendly. We just slept there and and got ready there. Plenty of food choices around and easy to get to.
Friendly staff. Very helpful with all questions. Great breakfast to start the day. Their policy of eating breakfast in the common area.
Wi-fi was super slow.
bed comfort, hot breakfast, relatively quiet (very important to me), dvd player, check in and out relatively quick, wi-fi is included but a bit inconsistent one housekeeper didn't change sheets or clean bathroom, a/c was very inconsistent and usually too cold, parking near entrance very limited, location is far from fwy
Some staff. Evening piano player of old fashioned music.good free internet. No handicapped shower(step-over tub). No fan in bathroom. Heavy bathroom door. No porters to help handicapped. No restaurant rxcept vending machine. Bad microwave and fridge. Cramped rooms. Morning breakfast room too crowded for handicapped walking cart. No copy of bill available unless you book through comfort inns.
Place was very clean. Beds were very hard.
This hotel was very clean and the staff was really friendly. An excellent value for the money. The control panel on our room a/c was broken, but we were able to use it after a few tries.
The room was clean and spacious. The room was quiet and comfortable. The coffee was less than excellent. The location was a little far from where most of our events were taking place but the price was right.
It was in town and walking distance to food and drinks. Overpriced for what type of room u get. It was small and cramped for $---
This guest did not leave comments about this hotel.
Very charming historic hotel. Quaint, cozy rooms. Excellent hot breakfast included. Staff friendly and helpful. Dam museum (in the hotel) definitely is worth the time. Well appointed main lobby and sitting areas. Computer/printer available too. No, it was a great place.
Staff and location breakfast fantastic Nope
Loved the historic value and upkeep of the hotel. The staff that welcomed us was friendly and funny, and we received a very warm reception! Poor soundproofing - heard our neighbors' conversations! Breakfast is included with the room price, but restaurant was busy- no one told us we had to sign in on waiting list. Finally figured it out. Weren't sure we would get in at all! Needs a system
Nice ambience, great location, best free breakfast I had so far! Since the hotel was built in the 1930s, the rooms are quite small and the bed could have been better. Nevertheless it fits in the whole ambience.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Overall experience was excellent. Enjoyed the museum. Learned lots about the dam. Everything was perfect.
The historical building was beautiful. The location great was perfect, with a great restaurant across the street.The breakfast was fantastic and included in the room rate.Will go back there for the great rest, close to everything. Nothing
old but classy!! loved being right in the middle of town -- easy to get to several restaurants and many shops -- wasn't told that there was coffee in lounge area on our floor -- person checking us in could have mentioned that since there are no coffee pots in room --
Lovely and quiet. Plenty of space. Tissue paper in box was like sandpaper. My only complaint. Please provide better quality tissue paper.
Like: The view from the patio. Dislike: Wifi was almost nonexistent, the staff was sarcastic during an early morning emergency situation, the plumbing was so bad that the shower wound up being a bath anyway, some rooms had refrigerators but not all, last tenant (or earlier) had left splash marks on the wall not cleaned off.
Mario was awesome! He made our stay!
We liked the large room and private balcony. Staff was very friendly and helpful. Grounds well kept. Price was very reasonable. The parking lot was not full during our stay. Not sure why our room had to be on the third floor with no elevator. Mow their grass at 6:30 am!
Great staff nice room
Damaged room lock. Staff gave us 4 sets of keys to use only 1 intermittently worked befor they finaly relocated us to another room. Insincere front desk staff.
Great value for the price; excellent location for those visiting Hoover Dam. Heating/ac unit was temperamental. Needed a light above shower stall.
Took a chance at staying at a casino for the first time. We were very pleased with the room, the price, location, staff and the cafe. Cannot comment on the casino or gambling since we didn't participate in that. We were so pleased we decided to stay 2 nights and we played golf in town.
The hotel is located just shy of Hoover Dam. Hotel property was appealing and clean. We had dinner in their steakhouse and the food was very good. That we just didn't have enough time to do more exploring in the area.
It was very conveniently located by the dam and by the county lines. The store and restaurants with were a nice option. The food at the cafe was really good. Plus the casino games were amusing. The tv was trash. No HD just a shaking snowy screen. While the cafe was good, the customer service was not.
Bed was soft. Waited an 11/2 hours to check-in past check-in. They did not have the room ordered. Then the first room that was an upgrade with smaller beds was unclean, the second room was clean but still had smaller beds. The pool and spa were out of order, and the water pressure sucked in the shower.
Large, clean room with magnificent view from 16th. floor. Helpful staff, especially Cathy at the front desk. Will certainly visit again next year in time for the Vegas Sevens Ruby series.
The fact they redid the hotel from previous owner. Hotel looks good. When we check in the gentleman who checked us in was very pleasant and professional and worked quickly to take care of all in line. While the hotel looked good i believe the check in desk was understaffed. We waited behind 8 people for close to half an hour while there was only one person checking in guests. The cafe was also highly understaffed. We waited close to 10 minutes to be approached/seated. Once seated we waited between 10-15 minutes to which know one even came back.. We eventually got up and went to eat elsewhere. Having a nice hotel is great but very little staff to serve. I will think twice before booking a room again.
Great location, friendly staff Property restaurant was not open (Weekends Only)
Everything looks new. Great location for staying near Lake Mead. Smokey casino atmosphere on the ground floor.
Cleanliness and friendly staff. Shower water pressure was to low and the water settings were not right. Shower water ran Hot..
Everything was good. Clean. Breakfast ok Would be nice if they had toothpaste and other peripherals.
The staff at the hotel was disorganized and not well-informed on the amenities at the facility. One of the reasons I chose this hotel was because of the convenience of an airport shuttle pick up/drop off. So, I arranged an airport pick up/drop off prior to arrange in Nevada and the shuttle did not pick me up until 1 hour after I had arranged to be picked up and dropped off - I had to call to tell them that I had arranged shuttle service because it was not documented and when the shuttle arrived at the airport it took another 15 minutes for them to get to my location because the driver did not know the terminals and airlines.
Quiet....peaceful.....no one bothered me! Nothing. Will stay again.
Nice size room The curtains did not block the sun so don't plan on doing any sleep from sun up 2 sun down. Meat in breakfast was all gone or disgusting.
Everything was just great.
Everything was ok
Staff was helpful and pleasant. There was no remote for the tv in my room when I got there and there seemed to be some issue with reception once i got the tv on. Water pressure was non existant my first morning and i was not able to shower. Everything was fixed by when i got back.
Location and free breakfast The A/C was too noisy and outdated. There's no way to adjust the vent to where we want the cool air goes so the bed that closes to the A/C was the coldest spot in the room.
The location was very convenient to the freeway for access to all areas of Henderson and LV. I liked the free newspaper during the week. The staff was friendly enough. I would stay again if in the area. The breakfast was so-so. The breakfast staff was a bit pushy, although I think they were just trying to be helpful. My husband liked the hot breakfast-eggs and sausage, I prefer more fresh fruit and melon. The beds were not super comfortable, just okay.
Love the free hot breakfast in the morning. The free access to the gym across the street. Microwave in the unit and fridge. Parking kinda sucks if you come in late. Gym on the site has no weights, should have Dumbbells.
Clean, amenities , staff, pool, breakfast, and room were beautiful No
The Breakfast was very good It was definitely out of the way from downtown Vegas
its New no
This guest did not leave comments about this hotel.
Personnel were friendly and courteous. Hotel and parking lot were very clean. Rooms were very clean and comfortable. Would definately stay again.
Checked in to the hotel the clerk was the rudest employee that I have ever delt with will never go back with so many hotels to choose from and a women like that who works for such a great company never again
Customer service and the location is great for friends and family. Queite and away from the strip.
Located in a nice area of Las Vegas away from the Strip but close enough if you want the entertainment. Easy access to the airport, car rental and freeway access. Hotel nicely decorated, clean, & comfortable. Breakfast offered a good variety of food with great service and if you didn't like what you were offered, there are plenty of fast food restaurants nearby. We would definitely stay there again.
Great room that travelers can quickly access from parking lot. Some rooms have exterior doors. The staff is wonderful!
The up grades they have done to the rooms are really nice, beds are comfortable, staff are always help and happy to see you, if you need anything they are right there, we asked for a late check out and that was no problem. We have stayed here a few times and have always enjoyed it. Close to everything, shopping, mall, dining..
tHE LADY AT THE FRONT DESK i THINK HER NAME WAS X WAS VERRRRY RUDE TO ME AND MY FAMILY THE YOUNG LADY NEEDS TO GO TO CUSTOMER SERVICE 101 SCHOOL, WOULD NEVER STAY THERE AGAIN BECAUSE OF HER
My husband and I took our 9 month old son to Henderson for an Ironman (triathlon) competition. What could have been a complete disaster turned out to be an incredible trip. We were lucky to use my husbands points for the entire trip (which included a Holiday Inn in Hollywood CA as well as a Holiday Inn by The Grand Canyon) totalling 13 days. This hotel was especially great because they catered to us and the racers who had to get up at 4-5 am to get out to the course. They specifically had breakfast out early for those who were racing that morning. The location was great and within walking distance to everything necessary. The staff were incredibly friendly and nice to our son. The rooms were clean and spacious and we were lucky to get put close to the laundry facilities which were a god send which a 9 month old. I would definitely recommend this Holiday Inn as well as the town of Henderson who held an incredible event.
The staffs were generally friendly and the hotel provides hot meals every morning. Few nights in a week they hold cheese and wine receptions for guests to hang out.
Clean and room was spacious with an attentive staff. I need clean and this Hampton Inn delivered.
We loved the clean, high end finishes in our suite. There was enough room even though we had a couple of kids. Pool had a fun fire pit that was cozy to dry off next to. We got a call from the front desk because our kid was doing somersaults in our room at 8 pm. He is 2 and weighs 30 lbs. I was surprised to get a complaint that time of night, especially because our kids are actually really well behaved.
I loved how big the rooms were, and I was so surprised. They accepted my dog without question (and she's a gentle blue pit), and the rooms were so big and roomy. There was room for her to have her bed and all of her own space and not be under foot, and the bathroom area was huge and spacious enough for the two of us also. The only thing I didn't like was fluorescent lights in the bathroom. They just are harsh, and I'm not applying my cosmetic under such harsh light.
Breakfast, Bed, Gym, Pool
The rooms were clean and I like that they had a refrigerator. The breakfast was nice especially if you didn't want to leave the hotel. Staff was very helpful. We stayed on the strip for 2 nights and was not happy with that hotel at all. I would rather stay here and just drive to the strip. The breakfast was always very crowded (to be expected) and noticed that people were standing and waiting for food to be refilled, i.e. eggs, sausage, etc. But the food was very good and they had a variety of breakfast items.
Very accommodating...when our flight arrived early morning. Appreciated the early check in and friendly staff.
Marcos was excellent in every way. Rooms pretty basic, but clean and updated.
Cleanliness and comfort Small room...no tub
The staff are extremely helpful. My fiancee and I had the time of our life's while staying here.
Appears to be fairly new. Very clean. Excellent breakfast area and basics. Staff there to help. Offset elevators can make you guess which is avaliable
The room smelt like smoke, and was dirty there was hair on the floor. The linen was rough to the touch like sandpaper. The room has a weird 70's vibe to it, and was not classy at all. I was not impressed by this hotel at all. The female staff supervisor when I informed her of the weird smoke smell she just grabbed my room key and said "I'll look into it and walked off. Hmm I could have stayed at a motel 6 for this type of service.
Clean, comfortable, great bed for sleeping, staff courteous. no soap available for washing clothes.
#1 Like is the quiet for sleeping and comfort. It seemed like we were the only people staying here, although I know the place was booked nearly solid! #2 The staff was so friendly and helpful. It was a pleasure to interact with them - especially at the breakfast buffet. #3 The breakfast buffet! The food was wonderful! Great selection, fresh fruit - a very good deal for the money. I can't say enough about the friendly wait staff! #4 Proximity to the airport. We never heard overhead planes except by the pool, which was actually kind of fun. We will be back on our next visit to Vegas!
it's not crowed, good facilities, close to Vagas strip but not so jamed. i ma not happy been charged the resort fee $22 since the Resort is incompleted. i want my resort charge refund.
Large, beautiful property in a lovely setting. Rooms were lovely and large. Staff was helpful and professional. A quiet and relaxing stay. The nearby village was a ghost town except for three restaurants and a chocolate store. A little eerie.
Beautiful location. Quiet and comfortable. A/C was poor for the heat in the summer time. Requested a new coffee pot, didn't show up. Requested additional towels, didn't show up. No hotel restaurant for dinner.
The resort is a high class resort regardless of the name it is under. It is excellent for relaxation winding down away from the strip. The scenery is beautiful. Landscaping is calming Nothing of significanceً
I most liked the balcony overlooking the property. A fantastic view. The staff was most gracious & accomadating to all request made by me personally, & towards our conference attendees. An exceptional experience. The infrequent schedule of the airport shuttle
ABSOLUTELY NOTHING THEY WERE RUDE, ARROGANT AND TRY TO STEAL MONEY OFF MY WIFE'S CREDIT CARD(6,831.00). THEY ALSO KEPT US OUT OF OUR ROOM WHEN WE ALREADY PAID FOR THE ROOM! WE WERE NOT ALLOWED TO USE THE POOL AND SPA BECAUSE IT WAS CLOSED EVEN THOUGH THE WEBSITE DIDNT SPECIFY. THE ROOM WASNT COMPLETELY CLEAN. WE FELL WE WERE TREATED LIKE THIS BECAUSE WE WERE BLACK. KAYAK SHOULD REALLY DO A THOUROUGH INVESTIGATION INTO THIS HOTEL AND THEIR MANAGEMENT IT FOR NO OTHER REASON, FRAUD AND THEFT!
Pleasant atmosphere, beautiful grounds. I was there on a weekday, but there was still a nice crowd, with a miix of adults and families. Wish I could have stayed longer Casino is included in the hotels list of amenities, but it is "closed"
Beautiful location. The breakfast option at the hotel was excellent. We were sad to miss it our second night when we had to leave early for the airport. The outdoor pool and hot tub were delightful and the perfect endcap to a week long trip to see the canyons. Two double beds instead of two queens made things a bit cozy in terms of sleeping arrangements for a family of 4.
The hotel is clean and classy Charged for Resort Facilities which I did not use. The worst thing is guests have no choice in the matter. You check in , You must pay. That is terrible.
My fiance and I were treated horribly. We were racially profiled. It felt like a scene from A Raisin in the Sun. They clearly do not work African-American guess to be there and they treated us that way. It only we're not giving any information about the facility the amenities but were denied access to the spa amenities when we decide to go. We were paying a resort fee and cannot enjoy anything about the resort. All the amenities closed at 7 o'clock when no one told us about this. The biggest issue is that there was an attempt to charge my credit card over $6,000 my bank stop the transaction and the only restitution was an inexpensive cheap bottle of red wine given to our room. There was a horrible customer service. Everything was tug and pull it was not a courtesy or any type of kindness. A terrible experience at Lake Las Vegas would never do it again and will file a report with the Better Business Bureau.
Had to wait four hours to check in. Payed for a room with a lake view and was given a room with a view of the courtyard because they must have overbooked. Was not compensated at all for my time or being given the wrong room.
The beautiful room and layout ~ breakfast ~ close proximity to Downtown Las Vegas. N/A
I always liked staying at the Marriott Hotel that's just my place to stay I love it cleanliness good people good character Well it was a little that my neighbors upstairs we're a little loud the normal but the Marriott Hotel took care of me and gave me another room I appreciate that love you Marriott
Full kitchenette was nice. Lots of closet space for extended stays. Small Pool. Breakfast was ok
I booked through kayak which did not do any homework on this place. When I got there there were 15 old matressss in the parking lot. A sign on the office door that said to call whoever we booked through to get our money back because they were all full. This was the grosses most disgusting place I have ever thought of staying at. but the worst part is I still have not been refunded by kayak. They said they have to call and figure out why there was no one there.
Italian style room and upstairs patio are very nice. Nice place in funky town away from Las Vegas. We stayed in the Tuscany room. To take a shower one has to sit in a whirlpool bath and pull out a shower head. There is no shower curtain or anything that might stop accidentally showering the rest of the room. The shower head can NOT be fully turned off, and is always spraying hot water. A serious plumbing job would be needed to fix this it seems. Also, very noisy generator humming 24 hrs a day. But I guess this all goes with the Italian experience :)
The customer service was excellent. We enjoyed every single part of our trip and look forward to staying here again. We booked through a third party site and later found out that if we had gone directly through the resort we could have received a military discount and cut our bill down by almost half. Unfortunately we were unable to receive the discount at all or any sort of credit.
The buffet and it's my favorite resort! :) Super happy!
We were not advised that rhe pools were not all open so instead of a quiet adult pool it was a noisy kid pool the bar by the pool was not open and the cocktails were rediulasly expensive! 34$ for two Mia Thais in a solo cup. We were not advised that rhe pools were not all open so instead of a quiet adult pool it was a noisy kid pool the bar by the pool was not open and the cocktails were rediulasly expensive! 34$ for two Mia Thais in a solo cup.
Every employee I encountered was amazing and went above and beyond what was expected. I couldn't wait to write this review. I was impressed to say the very least. 10/10 I would stay here again. Worth every penny... Nothing wrong with this place. Just great overall.
Likes the location and ambiance. Wanted to pop popcorn. No microwave unless I paid an extra ten dollars a day for a two hundred dollar a day room. The entrance to the hotel needs light. The handicapped pool entrance doesn't work. Fixed? I doubt it.
The views are gorgeous. Kayaking was great. The pool was nice. Staff at the poolside dining was an issue. We ordered a dozen wings to share and french fries. They brought us nine wings and forgot the french fries. We let the french fries slide, but told them they only gave us a 9 wings. They brought us 3 more literally. I feel for the mistake they should have given us a whole new basket of the dozen we ordered. On a separate day from a separate staff member we ordered poolside. We gave cash to cover the bill and tip. The waitress came back later and said we did not give enough to cover the bill. We gav