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Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Cons: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Cons: they cancelled letting me fly

Pros: Nice cabin, clean . Friendly crew

Pros: Reliable, modern cabin, nice crew

Cons: Some more music choices would be nice

Cons: Pleasant overall experience

Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Cons: The seat padding is rather thin.

Cons: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Pros: Over all pretty good for price.

Cons: Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us

Pros: Service

Cons: A little bit turbulence

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

Pros: Very impressed with the flight crew team!!!

Pros: I like the cree

Cons: Nothing

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

Cons: 2 hr delay

Pros: Speedy boarding process, good meal choices.

Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: Food are nice Have IFE on broad

Cons: Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

Pros: Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

Cons: I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

Cons: Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

Pros: Price

Cons: Service

Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.

Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.

Cons: The crow was useless I asked water 3 or 4 time no way to have it Entraînement no choice just if you pay , Low costs? Too much. !,

Cons: 1h hour delay

Pros: Crew were very friendly

Cons: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Pros: Crew was very professional, food options were excellent.

Pros: The crew was nice

Cons: Nothing

Pros: Good service

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Cons: Boarding could be better

Pros: Good service

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

Pros: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

Pros: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Cons: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Pros: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Cons: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Pros: Crew very friendly. Decent leg room in economy

Pros: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

Pros: Light snack and complementary wine

Pros: Nice crew pilot food and beverage

Cons: No wifi

Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Pros: MCR airport Mert & Greet parking was smooth and efficient.

Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’

Pros: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Cons: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Pros: check in & boarding were ok

Cons: very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting

Pros: Reliable, modern cabin, nice crew

Cons: Some more music choices would be nice

Cons: they cancelled letting me fly

Pros: Comfy seats, quick service.

Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Cons: Itinerary was changed from the one that was booked. Flight was preponed by 2hours.