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Pros: The crew was very nice.

Cons: The seats where VERY uncomfurtable

Pros: I liked it that I could fly straight to Frankfurt! Personal was very friendly.

Cons: Older airplane, tight seats. Twice late takeoff!!

Pros: Staff was good and always polite at all times even on such a long flight. Food was ok.

Cons: They lost my luggage and after one week I know nothing about it. Enough said.

Pros: Flight

Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Pros: Good for both.

Cons: Bigger seats.

Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Pros: The space at my feet with the chair in front was a bit akward.

Cons: Not being seated next to small kids. Perhaps they should have a separate section? ;-)

Pros: The crew was maybe average, that was still the best point.

Cons: Extremely tight space. The food was almost inedible. Awful.

Pros: The crew was outstanding and the good choices were excellent

Cons: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system

Pros: Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad.

Cons: Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever.

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Pros: Left early and arrived early

Cons: Cabin was way too warm. Also not as much space on 737-700 as 737-800

Pros: Super helpful gate agents and smooth entry process back into the country.

Cons: Crew on plane weren’t great. The male attendant wasn’t very understanding when a little girl had to use bathroom before we even left the gate. One of the women attendants ended up letting her go while taxing. Clearly the guy doesn’t understand kids. We could have ended up with a plane smelling like

Pros: Seats comfy, crew excellent

Pros: Crew were very caring. Seats were OK

Pros: Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken).

Cons: Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible.

Pros: AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!

Cons: Nothing

Pros: The crew was nice.

Cons: The food was the worst I have had on a flight. We were crammed into the seats....especially when the seat in front reclines back.

Pros: The crew were polite and very helpful. The service was also good.

Cons: The leg room in Economy is awful and my seat was very uncomfortable 44C I have long legs and when seats are reclined they encroach on the persons comfort behind. On such a long Haul flight from Perthto Sydney and then onto Singapore and London. Comfort should be a whole lot better. Boarding needs im

Pros: Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times.

Cons: Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well.

Pros: Boarding was efficient. Flight took off on time and landed ahead of schedule. Exactly right for a short no frills flight.

Cons: N/a

Pros: On time

Cons: Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary

Pros: Crew cheerful

Cons: Beyond their control. Flight delayed 50 mins

Pros: I loved the friendly crew who seem to work tirelessly to take care of everyone's needs and have the role of flight attendant, server, and bartender. I personally loved the meals, drinks, and snacks on the flight from London to Las Vegas. It's nice to break up the long hours. Lots of great movies and shows to choose from especially "classics" like Friends and The Truman Show.

Cons: If there is any way you could please consider taking out a row or two of seats to give everyone just a little more room to breathe and stretch our legs, it would be so appreciated! This makes such a huge difference on our overall mood and feelings of health and well being. We were all so crammed in our seats I could barely move to even reach a book from my bag let alone stretch my legs. Luckily I was sitting next to a very friendly passenger, so it was bareable. But it was a 10 hour flight; that's a long time to sit with moving. There are also tiny corners to stand and stretch our legs but we seemed to be in the airline attendants' way- although they never said anything.

Cons: Never made it!

Pros: Flight screens showed info

Cons: Bring back free food ba

Pros: Boarded efficiently. Took off on time. Landed ahead of schedule.

Cons: Checking in process. Choice of seats very limited and I accessed the website (literally) the minute online checkin opened.

Pros: Punctual, efficient.

Cons: The food could be better.

Pros: The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem.

Pros: Nothing

Cons: Very small plane, so much turbulence during flight. It was the worst.

Cons: Ibéria offers a terrible service to its customers

Pros: Crew were excellent, seats were relatively comfortable and in flight entertainment was great.

Cons: The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance.

Cons: London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe

Pros: Service manager Alan and crew were lovely, very friendly and felt genuinely happy to help us. I have never been given so much free stuff on a plane before! The snacks and beverage offerings just kept coming. I enjoyed my warm meal. Entertainment offerings were good, and as we were on a newer plane the technology was better than other flights I’ve been on.

Cons: Seats could have been a bit more comfortable and roomy, but they were decent and I didn’t have too much trouble sleeping.

Cons: Flight was very delayed. Business lounge was poor

Cons: Poor communication between Sun Country airlines and Thomas Cook, NO checked bags for our group of 6 made it with the plane, I paid for 2 seats in row 22 and got separated from my wife and put in the back of the plane in 43 with sticky floors. Was not offered any help getting my money back on seats I paid for other than when exiting plane which was too late since I had to try to make my connection at this point.

Pros: I was afraid that the flight would not be good because it was very efficient in price. I was stuck in Europe because another carrier had dropped me and my companions. I tried Condor and was very pleased.

Cons: I fly all over the world but look for flight tomEurope quite often. I would love to use Condor in the future but have noticed that they have few flights across the Atlantic.

Pros: There was no issues boarding the plane and we all got on the plane pretty quickly, the crew was really friendly too!

Cons: Entertainment was OK but you would expect if you’re watching a TV program that he while series would be available not just random series and episodes (eg series 3 episode 11) I would also say that the food that was served was OK but portions very small. Also one course was finger sandwiches but if you don’t eat egg or cheese then it isn’t great!

Cons: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.

Pros: Boarded efficiently. Took off on time. Landed ahead of schedule.

Cons: Checking in process. Choice of seats very limited and I accessed the website (literally) the minute online checkin opened.

Cons: London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe

Cons: Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water.

Pros: Crew were great and really quick through terminal 5 even though it was the school Easter holidays..

Cons: It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better.

Cons: Ibéria offers a terrible service to its customers

Cons: Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Pros: The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online.

Cons: Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!

Pros: everything was good

Cons: Needed a bit more food :)

Pros: I got there

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

Pros: I was i business class and the crew were very good

Cons: nothing as it was not a long flight, only 3 hours