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Pros: Amazing crew

Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Pros: Good comfortable seat with extra leg room. Pleasant crew.

Pros: We got to Amsterdam on time

Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty

Cons: nothing

Pros: They had many snacks and meals. Staff was very friendly.

Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.

Pros: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Cons: Our flight was delayed and the seats were narrrow.

Cons: Seats could’ve been assigned ahead of time

Pros: Crew was amazing.

Cons: Delayed departure due to late crew arrival. Not a huge deal.

Cons: Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down.

Cons: Old plane, long delay, sketchy WiFi.

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

Cons: Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

Pros: Food are nice Have IFE on broad

Cons: We just hoped that we were given an advanced explanation on the Luggae Allowance we were allowed based on our ticket as coordinated by Kiwi.com

Cons: Better in flight entertainment

Pros: On time, staff was nice.

Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited

Pros: Extremely hot the plane

Pros: Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience.

Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!

Pros: it was on time

Cons: it was a poor food choice again.

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

Pros: i was pretty comfortable being in an aisle seat

Cons: didn’t love the lights coming on in the middle of the night

Cons: Can't expect anything from seat sale flight.

Pros: It was stunningly cold in both the departure and arrival cities, yet the flight was delayed less than an hour. I'm not being sarcastic at all. Very happy to arrive safe and pretty much on time despite the terrible weather. Thank you Westjet!

Cons: I wish the person next to me had been a lot skinnier. Same applies to me I suppose, only not quite as much so.

Cons: Better food options!

Pros: Crew were very good

Cons: Poor entertainment system

Pros: On time service, quick to board .

Cons: I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly

Pros: Food was good

Cons: We’re we stuck on runway for an hour and they did not turn on any air...it wa s hot and a bit suffocating....once we took off it took a long time too to get some air and cool down the cabin. Movie/entertainment selection was poor. Airline was packed with a Group that was very loud, drunk and partying up and down the aisles.

Cons: Food

Cons: Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!

Pros: Flight crew very attentive

Cons: I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process

Pros: it’s wasnt a full flight, so that was nice

Cons: bus to the airplane was too warm and had to wait 10 minutes before actually letting us off

Pros: The safety video.

Cons: Cleanless, dont charge people to change seats when the flight is not super busy....

Pros: Boeing 777 seating is comfortable, other is not so much.

Pros: Crew was very good, seats were ok

Cons: Everything Good

Cons: Food

Pros: Lovely crew, very helpful

Cons: N/A

Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing

Pros: On time and friendly crew

Cons: Boarding needs improvement

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Pros: Nothing's

Cons: Late departsure late arrival spent 40 minutes extra on plane 2hours for luggage

Pros: I was exited to see that they did count with vegetarian food

Pros: Price

Cons: Service

Pros: I enjoyed my flight

Pros: Entertainment

Cons: Everything else

Pros: Food was good

Cons: We’re we stuck on runway for an hour and they did not turn on any air...it wa s hot and a bit suffocating....once we took off it took a long time too to get some air and cool down the cabin. Movie/entertainment selection was poor. Airline was packed with a Group that was very loud, drunk and partying up and down the aisles.

Cons: More staff needed at security clearance

Cons: This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable.

Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Pros: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Cons: the seats are small and very small space in comparison to Lufthansa

Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.

Cons: One hour delay. Last minute change of seats.