|"Everything was great in the room."||(in 32 reviews)|
|"Free parking close to the metro."||(in 22 reviews)|
|"Beds are comfortable."||(in 5 reviews)|
|"And it's the worst experience I've ever had."||(in 31 reviews)|
|"Parking was horrible."||(in 27 reviews)|
|"Room smelled of cigarette upon arrival."||(in 71 reviews)|
|room is too small||in 223 reviews|
|poor breakfast||in 121 reviews|
|rooms were dirty||in 115 reviews|
|nice staff||in 81 reviews|
|worst experience||in 73 reviews|
|smelled like smoke||in 41 reviews|
|toast and yogurt||in 36 reviews|
|cash deposit||in 34 reviews|
|burn marks||in 24 reviews|
|uncomfortable bed||in 14 reviews|
|bed was comfortable||in 13 reviews|
|musty or smoky||in 10 reviews|
|disposable tooth||in 9 reviews|
|wrappers and trash||in 6 reviews|
The hotel is in the ghetto and unfortunately did not have the most friendly staff. The queen bedroom was in a tiny apartment room with old bed sheets and tonight at all look like the pictures. They also requested a $20 deposit checked in and then when I check out they refused to give you my money back. After much arguing they finally gave me my $20 cash deposit back. Overall I will never go to this hotel again. the hotel is in the ghetto and unfortunately do not have the most friendly staff. The queen bedroom was in a tiny apartment room with old bed sheets and not at all of like the pictures. They also requested a $20 deposit I checked in and then when I checked out they refused to give me my money back. After much arguing they finally gave me my $20 cash deposit back. Overall I will never go to the hotel again. It was a complete rip-off for the price. This is not a hotel. This is a motel. It is low end and way too over priced. Not worth it.
At the Phoenix Hotel, guests have exclusive access to many amenities. One of the amenities is free parking, which enables visitors to keep their cars, trucks, and other vehicles on property that's secure. Another amenity is the free high-speed internet that gives guests the chance to surf the web from their smartphones, laptops, tablets, and other electronic devices when they need it most. Other amenities include room service, daily housekeeping, baggage storage, ATMs, several vending machines, and staff members at the front desk who are ready to provide guidance and assistance 24 hours a day, 7 days a week. The staff here is multilingual and the property is entirely smoke-free.
The Phoenix Hotel has several room types to choose from. However, every room has air conditioning so that every visitor feels cool and comfortable during their stay. Also, every room has a private bathroom that's full of amenities like a shower, a bathtub, a sink, a toilet, a hairdryer, and free toiletries. Moreover, guests can expect to find a flat-screen TV with cable channels in every room, too. This hotel provides towels, linens, and toilet paper. It also provides wake-up service, ironing facilities, a work desk, and a telephone that visitors can use to call the front desk whenever necessary.
This hotel is close to many popular destinations. For example, tourist attractions like Green-Wood Cemetery, Industry City, Escher The Exhibition and Experience, and The Annex/Hell's Kitchen Flea Market are all within walking distance of the hotel. Similarly, restaurants like Avocaderia, Maoz, Sunset Park Diner, and Lobby Bar at the Algonquin Hotel are just minutes away. Lastly, the closest airports are Newark Liberty International Airport and John F. Kennedy International Airport, while train stations on 36th St and 45th St are within walking distance, too.
based on 15 reviews
Policies vary by room type and provider.
Phoenix Hotel is located at 517 39th Street in Sunset Park, 3.4 miles from the centre of Brooklyn. Greenwood Cemetery is the closest landmark to Phoenix Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Phoenix Hotel.
Yes, Phoenix Hotel offers free Wi-Fi.
No, Phoenix Hotel does not offer free parking.
No, Phoenix Hotel does not offer free airport shuttle service.
Phoenix Hotel is 9.6 miles from Newark.
No, Phoenix Hotel does not have a pool on-site.