Pros: NothinfCons: Not canceling my reservation without prior notice Customer service not available during the weekend Staff at the location not helpful at all
2.0 Mediocre17 Feb 2021
Pros: Staff was doing their best and car was very clean and drove fine.Cons: Went to pick up car 10 minutes before my appointment and ended up waiting in line for over 2 hours. I received one of the last cars and many people in line behind me ended up having to make other accommodations to find a car to rent
4.0 Okay17 Feb 2021
Pros: Staff were fine but busy. Waited in line in the cold for 90 minutes before picking up car. Car was dirty on outside. Was told I could wait for a wash another 15-20 minutes. Also received a smaller car than ordered. Dropoff confusing. I was called afterwards about the keys despite handing them to an attendant.Cons: everything - cleanliness, ease of pickup and drop-off
2.0 Mediocre8 Feb 2021
Pros: I feel terrible for the workers at this Hertz pickup site at 906 Union Street Brooklyn. They have too many cars to get out at the same time, and you should change this. I waited 1.5 hours to get my car, and EVERY SINGLE PERSON on line waited that long. I have rented a car from this same location and its always the same. Its terrible to know that when you pick up the car, you have to allow three hours before 10:00 just to get your car. In addition, the line is OUTSIDE in the FREEZING COLD, at 30 degrees. Everyone was absolutely frozen and probably got sick because of this. It was absolutely insane.I don't blame the workers there, but blame Hertz. There are too many customers at that location at the same time. I am very, very, very angry at Hertz and so was everyone in line.Cons: Fewer cars at this location in more time slots!!!!!!!!!!!!!!!!!
4.0 Okay8 Feb 2021
Pros: Waited two hours to get a car. Waited one hour to return carCons: Faster service
8.0 Excellent7 Feb 2021
Pros: The staff was wonderful. They worked fast, and made sure everyone was well situated!Cons: Customers need to be trained to wait in line and not clump in groups inside the door. Not sure what was going on but the close proximity of everyone was a bit off putting.
8.0 Excellent6 Feb 2021
Pros: Yes, the pick up was very easy and the staff couldn't have been more friendly and helpful. The only problem was when I arrived after the office closed and contacted Hertz to find another drop off location in NYC. They wanted to charge me in excess of $1,000. The fact that there had been a blizzard didn't seem to matter.Cons: Hertz should be able to process returns at alternative locations after hours.
10.0 Excellent3 Feb 2021
Pros: staff extremely helpful - was able to switch my dates just before closing despite there not being available cars according to the app
2.0 Mediocre30 Jan 2021
Pros: The car was nice.Cons: They overcharged me about 4x the value of the contract. Messed up the locations of the vehicle and sent me threatening letters since they can't keep track of their own cars.
6.0 Good26 Jan 2021
Pros: Dropping off was quick and easyCons: We had to wait outside in the freezing cold for the car for a very long time
Pros: The car was great and super clean. The gentleman who helped check us in was really friendly and helpful. Unfortunately, when we checked in he was the only person working and thus there was quite a long wait for us to check in but as soon as he got to us he was really efficient.Cons: We called to extend the car by a few hours and when we went to return the shop was closed with no drop box or instructions of what do to. I was able to get in touch with someone who was very helpful and told me to return in the morning. When I returned the following morning there was a massive line of cars to the point that we were all pulled up in the street, blocking traffic. A helpful passerby helped to direct traffic to clear the obstruction from the road, as no one from either rental agency was addressing it. Eventually and gentleman came out and told me to simply leave the car and they would deal with it. I did so, but there was no formal hand off or drop-off process.
8.8 Excellent16 Aug 2020
Pros: Staff was friendly. Drop-off was very easy!Cons: There was a long wait for pickup. I was not clear about the EZ-Pass, and still unsure how to pay the tolls.
10.0 Excellent21 Jul 2020
Pros: Very easy check out and check in
7.6 Good18 Jul 2020
Pros: The staff was very nice and got me a car that was clean and comfortable. They explained what was included and what was additional with patience and clarity. They were also very friendly.Cons: The car's oil change indicator was triggered when I picked up the car. The car's tank was also only filled halfway upon pickup. I expected the tank to be full when I picked up the car, so that was very disappointing.
9.2 Excellent14 Jul 2020
Pros: The staff in BK was incredible, the car was excellent (and larger than what I thought I paid for, which was really helpful)Cons: When I arrived there was an issue with the scanner; my name didn't pop up when I returned the car, and as a result I had to wait around while they figured it out, but no one ever explained the issue to me.
6.8 Good16 Jun 2020
Pros: The reservation said we didnt need the credit card present, but when we arrived they said we needed it. Ended up spending hours trying to find an alternate solution and we were extremely late arriving at our destination. This is not a complaint against the workers, just against the confusing policy.Cons: Let us reserve with debit cards or photos of the credit card, especially if you’re gonna say we dont need the card present
8.4 Excellent7 Jun 2020
Pros: Front desk was friendly.Cons: I found the previous renter's paperwork in the front with a random receipt. It makes me wonder how well they sanitized the front car if they left those items. Just in case, I wiped it down myself for my own comfort.
9.2 Excellent4 Jun 2020
Pros: Staff was great.Cons: I could have used a delivery service.
Pros: Location was easy to get to in Brooklyn and the weekly rates were very affordable.Cons: The type of car I reserved was unavailable and I had to wait for a different (and larger car) to be ready. It would be nice if they had more inventory of smaller vehicles.
9.2 Excellent29 Aug 2020
Cons: The car could have been cleaner. :/
10.0 Excellent18 Jun 2020
Pros: The staff was fast, efficient and very friendly. The entire pickup took 5 minutes and drop off took 3 minutes. They were great.Cons: It would have been nice if there was an after hours drop off possibility since the site closes at 5pm but I understand that’s difficult at this time. In the end we made it back 5 minutes before 5pm, thankfully.
10.0 Excellent17 Jun 2020
Pros: Great staff and manager. Quick pick up and drop off procedure.
10.0 Excellent4 Jun 2020
Pros: Staff were very friendly at both locations, and efficient.Cons: I had a Chevy Equinox, drove it entirely normally (no speeding), but an hour into my journey I received a message that said 'engine power reduced' with no explanation. That's a car manufacturer issue, not Enterprise's, but it only had 3,000 miles on it, so it was alarming.
10.0 Excellent2 May 2020
Pros: The cleanliness, customer service and the overall experience with the carCons: Nothing. Everything was perfect
2.0 Mediocre6 Apr 2020
Pros: Didn't have the car
10.0 Excellent25 Mar 2020
Pros: I liked how quick and easy pick up was. Customer service was great, as soon as I walked in I was greeted right away.Cons: Nothing, the whole experience was perfect.
10.0 Excellent23 Mar 2020
Pros: The customer service was excellent! Attentive, friendly, and helpful! The manager at the Park Slope branch couldn't have been nicer!
325 Kent Avenue (btwn S 3rd & S 4th St)+1 347 894 3688
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
6.8 Good2 Nov 2020
Pros: customer rep was very politeCons: they had to give me a malfunctioning car
4.0 Okay15 Oct 2020
Pros: The attendant who showed people to their cars was not very friendly.Cons: A positive and friendly attitude from the parking lot attendant would have been nice.
10.0 Excellent4 Oct 2020
Pros: Clean, safe, no wait time
5.6 Okay22 Sep 2020
Cons: The price has suddenly doubled, days after the rental, with no explanation whatsoever
6.0 Good17 Aug 2020
Pros: The car was clean and fine, the process of booking was relatively smooth.Cons: At pick-up, the woman behind the Avis counter told me she had 4 mini vans left in her fleet so i had no choice but to go with a mini van, even though I had specifically reserved a small car. After the agents brought my car from the garage, i noticed that the couple behind me got a large SUV. How was it possible they chose an SUV if all was left were minivans?? When the woman walked by as I was adjusting my seat, I asked her why this happened. She sort of stammered and said there were 3 mini vans left, and one large SUV. When I reminded her that she told me there were only 4 minivans left and that i specifically had no other choice, she stammered again that someone had specifically reserved a large SUV. This made no sense though, since I also reserved a car other than a minivan. I think I was justified in being irritated by this -- she had in essence lied to me about what was available. Another issue I encountered -- when signing up for the car, the woman told me that the vehicle had Bluetooth capabilities. When I got the car, there clearly was no bluetooth capability, and if there was, i wasn't able to locate it on the console even with her help. These issues combined really soured the start to my trip. I think it was wrong and discriminatory of the woman to decide that the couple behind me should somehow get an SUV after she misrepresented the facts to me so explicitly just a minute before. I appreciate if Kayak could pass this along to Avis.
9.6 Excellent9 Aug 2020
Pros: Very easy pickup and dropoff. Not very crowded and the staff worked quickly and efficiently.Cons: I can’t think of anything!
6.0 Good10 Jul 2020
Pros: YesCons: Price
10.0 Excellent7 Jun 2020
Pros: Wholesome experience! All in all great!
10.0 Excellent19 May 2020
Pros: Staff was very helpful and conscientious in these strange timesCons: Nothing -- it was easy!
2.0 Mediocre30 Mar 2020
Cons: I walked 1.5 hours to the Avis only to find out that they had no cars available. There was no prior communication from Avis or Kayak that they had no cars and I have been unable to get my insurance money back.
Pros: Staff very helpful.Cons: Not many people working, so line moved slowly. But it's a pandemic. That was probably just a safety precaution, which is appreciated.
10.0 Excellent31 Jan 2021
Pros: Staff was friendly and helpfulCons: Car windshield whipper fluid wouldn’t work and I was driving on salted roads.
4.0 Okay29 Dec 2020
Pros: The car itself was fine, I had no problems with it.Cons: I had been isolating for two weeks before traveling to see my father, who's over 65 and has asthma. I had called to learn about the rental process in advance, and was told I'd only have to come inside the office to sign the paperwork, so I thought that was safe. My rental was at 7am, so I'd be one of the first people in the office in the morning. However, when I arrived, there was someone else in the office (I'm not sure if it was someone who had just returned a car, or maybe a manager or someone working in the hotel) having a long and very loud chat with the rental agent, both unmasked, for at least 10 minutes. The rental office is very small and didn't look like it had any air circulation, so I decided that I would hold the door open when I went in, because being in a small, enclosed space where someone else had been laughing and talking loudly, unmasked, for the previous 10-15 minutes, did not feel very safe to me. However, the rental agent asked me not to hold the door open; after I explained my concern, he said I could wait outside the office while he took care of the paperwork, which I was grateful for. However, when he called me inside again to give back my driver's license, he started telling me about how I shouldn't be worried about covid, and kept telling me that for the next 5 minutes as he finished processing the rental. I ended up being inside that office with the door closed for about 5 minutes - not a lot of time, but it didn't feel safe to me given the long and loud unmasked conversation I had just witnessed, and how the agent kept telling me not to be worried about covid. I now have to wait to get tested and potentially isolate from my family, because we aren't comfortable with the risk of exposure from that interaction. I understand not being worried about covid oneself, but I'm frustrated by that rental agent's lack of regard for my boundaries and concerns.
4.0 Okay14 Dec 2020
Pros: Staff was cordial, car was clean.Cons: I had to wait 90 minutes for a car to arrive despite having a reservation. I understand that when demand is high cars are hard to come by, but is it not possible to alert/text people with reservations to this so they don't show up on time and then have to stand in the cold for indefinite periods of time? Given the pandemic, many nearby businesses are closed and it may be uncomfortable/dangerous to wait inside a nearby coffeeshop or store. I also found drop off extremely confusing - the Budget entrance at BWI was closed, and the sign directing cars to AVIS on a piece of computer paper was only visible/ readable if you got out of the car and walked up to it.
6.4 Good9 Nov 2020
Pros: ICons: I got to to the car rental line and I had to wait over an hour with to pick up my car: I rented numerous cars with much larger lines and never had to wait like this. I feel like the staff didn’t care and they don’t value the customers time.
4.0 Okay23 Aug 2020
Cons: Waited 2 hours in line In a dirty garage to pick up our car. On the way pack after dropping off car had to wait again in line to hand in parking ticket instead of just leaving with the parking attendant.
3.6 Mediocre9 Aug 2020
Pros: Car was freshly cleaned.Cons: Waited in line to pick up for 1 hour and 15 minutes. Was further delayed by an additional 30 minutes when the staff locked the keys in the vehicle and had to jimmy the lock open with a slim-jim.
7.2 Good13 Jul 2020
Pros: Clean & reliable car, easy drop-off process.Cons: A long line at opening, makes sense. The issue is not with the employees being slow, it is the many hoops they have to jump through to take care of one customer. So much data entering, paper to print and staple, etc etc. We got at the branch at 705am and were sitting in our car at 745am. Maybe have the customer pre-enter most of the data themselves in advance?
8.4 Excellent11 Jun 2020
Pros: Great customer serviceCons: The tire of my car blew while I was on the highway which was scary
8.8 Excellent7 Aug 2019
Pros: Staff on both ends of the trip were very helpful and friendly.Cons: For such a short, quick trip, the price could have been lower.
Cons: This was a beautiful car, the customer service was great and everything was accommodating. My only complaint was that the price is high. I suppose it is competitive but it is a lot of money. If they lowered the price, I would be more likely to rent frequently.
Pros: comfortable carCons: pickup and dropoff were a mess. They pickup location was changed and you didnt know until you went to the first office. And then it took 45 minutes to pickup. Then when i went to return their customer service said that i could return by 6pm over the phone. then when i arrived they were closed so i had to return in the morning and i hope they do not charge me for it..
10.0 Excellent30 Nov 2020
Pros: Easy pickup, great rateCons: ability to leave rental if office closed in the parking area. Narrows options of using when returning after 12, or 4 on weekdays. Also, noone there when we went to return 10am on a Monday. Had to just leave car.
6.0 Good26 Nov 2020
Pros: Drop off was easyCons: They didn't have any compact SUVs which I had reserved, so I had to get a smaller car
2.0 Mediocre18 Nov 2020
Cons: They should have other options instead of just being able to use a credit card to hold a deposit wasn't able to do much even after I called my bank .. got stuck with my reservation having to be canceled and my money not being refunded
2.0 Mediocre14 Nov 2020
Cons: No one was there at all. I waited for almost two hours. No one was there to help. I called Thrifty on the phone, no answer. I called Thrifty's 1-800 number and they were of no help saying they couldn't do anything because they had no direct contact to the local offices. I eventually rented a car at a completely different car rental agency (which I had to take a taxi to so it cost me extra). Absolutely terrible experience and Thrifty was no help at all. There was another guy there that was trying to do the same and he was bewildered and also spend lots of time on the phone trying to figure out why on earth they had no one there to help or get us our cars.
10.0 Excellent11 Nov 2020
Pros: This was my second time renting from this location and I can't praise it highly enough - the pickup and dropoff process are always so quick, and the staff member is SO nice. I was worried about getting back too late as I got stuck behind a garbage truck on a narrow block for 45 minutes on my way to return the car, but they were very understanding.Cons: It would be great to have a local number at the location to contact in case of any issues. I was trying to find one so that I could give them a heads up when I was running late, but could only find the general 877 number for Thrifty.
3.2 Mediocre31 Oct 2020
Cons: When I went to pick the car up, I was told that thrifty was no longer at that location, and I need to walk a few blocks away to another location. I never received any heads up about this.
8.0 Excellent15 Oct 2020
Pros: The car was easy to operate. The car had adequate leg room.Cons: I have no complaints. The experience was very good.
9.2 Excellent15 Sep 2020
Pros: Such a convenient location - walkable from my home - and pick-up and drop-off were really quick. No wait, friendly staff, and a clean, well-functioning car.Cons: I was nervous after reading the reviews, but came prepared understanding how to find the location and everything was honestly super smooth (they should have clear signage outside, and should also include specific directions in their confirmation e-mail). I used my own E-Z-pass so here's hoping I don't get hit with any unpleasant surprise charges after the fact. I do wish the car had Apple CarPlay, but otherwise, it was one of my better car rental experiences.
5.6 Okay8 Sep 2020
Cons: The Brooklyn office was closed on Monday 7th so they shouldn’t have accepted our booking.
Rated no. 8
2 Mediocre (1 review)
2 locations in Brooklyn
Locations in Brooklyn
547 Park Avenue+1 347 704 3000
09:00 - 12:00
09:00 - 12:00
09:00 - 12:00
09:00 - 12:00
09:00 - 12:00
10:00 - 14:00
8901 4th Avenue+1 718 854 7600
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
2.0 Mediocre11 Jan 2021
Pros: NothingCons: I had a sketchy feeling about booking this through Kayak (it was way cheaper than other providers in the same area) so I called ACE Rent a Car directly and they told me that this location is completely out of business... thank God I called before I showed up there. I don't think I would ever book a car rental through a service like Kayak again if they aren't aware of what locations are out of business ... I ended up booking directly with a different rental company so I didn't have to worry
Looking to pick up a hire car for your time in Brooklyn? If you are landing at JFK International Airport, the hire car counters are on the Arrivals level in each terminal. At LaGuardia Airport, shuttles are available in front of Terminal A to take passengers to the hire car center. As for Newark Airport, travelers will find hire car counters at Stations P2 and P3 on the AirTrain.
Nothing screams New York like rush hour. And while Brooklyn may not experience as severe of traffic as Manhattan, it still retains a spot on the list of worst rush hours. In general, morning rush hour goes from 7:00 a.m. to 9:00 a.m., while the evening rush hour picks up around 4:00 p.m. and lasts till 7:00 p.m. Drivers should note that the roads neighboring the Brooklyn Bridge are, in particular, some of the worst areas affected by rush hour traffic.
Brooklyn is one of the most populated areas in New York and it is especially popular for younger demographics. As a consequence of this, biking is a very prominent mode of transportation in the borough. Drivers should make sure that they keep their eyes open for any bikers on the road, particularly when parking and opening their doors.
Love to visit obscure and off-the-beaten-path spots and locales? The best way to get to spots like that in Brooklyn is undoubtedly with a car. For instance, Red Hook, Canarsie Park, and Manhattan Beach are just some of the areas in Brooklyn that are easily reached by car but can be a laborious process to get to otherwise.
25% of our users found a car hire in Brooklyn for £39 or less
Book your car hire in Brooklyn at least 5 weeks before your trip in order to get a below-average price
Standard car hires in Brooklyn are around 44% cheaper than other car types, on average
FAQs about hiring a car in Brooklyn
Some car hire companies in Brooklyn which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Avis and Dollar
On average a car hire in Brooklyn costs £53 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Brooklyn are Enterprise (8.4, 106 reviews), Avis (7.5, 89 reviews), and Budget (7.0, 95 reviews).
The average price of fuel in Brooklyn is £1.52 per litre over the past 30 days. Filling up a tank of fuel costs between £18 and £24, depending on the car size.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type in Brooklyn.
A Economy car hire in Brooklyn costs £43 per day, on average.
A Compact car hire in Brooklyn costs £44 per day, on average.
A Intermediate car hire in Brooklyn costs £58 per day, on average.
In Brooklyn, cars are most frequently hired at Hertz 240 Airport Rd St 104 (30 miles from city centre).
On average hiring a car in Brooklyn costs £370 per week (£53 per day).
On average a car hire in Brooklyn costs £1,584 per month (£53 per day).
Compact cars are the best choice for most vacationers visiting Brooklyn, particularly if you plan on exploring the roads yourself. One-way streets and narrow alleys are typical in Brooklyn and are difficult to navigate in a large vehicle. Streetside parking is also very difficult to find in the most popular parts of Brooklyn, so it pays to have a smaller vehicle that can fit in any spot available.
For the most part, the speed limit in Brooklyn is 25 mph, as that is the baseline speed limit in all of NYC unless signage says otherwise. However, drivers will see the occasional speed limits of 35, 45, and 50 mph depending on the size of the road. In the densest areas, the speed limit will occasionally be 20 mph.
Drivers can expect to pay around $2.60 per gallon of petrol in Brooklyn. This is a fairly moderate price and is neither as cheap as Texas, where drivers will see an average price of $2 per gallon in cities like Houston and San Antonio, nor as expensive as San Diego, where prices are around $3.20 per gallon.
Parking in Brooklyn, while not as expensive as it is in neighboring Manhattan, can cost a pretty penny and at times can be difficult to find. In general, it pays to stick to garage parking, as that is the most readily available option in Brooklyn. Streetside parallel parking is also available, but at variable rates, and it is largely dependent on the popularity of the immediate area. On a positive note, though, streetside parking is almost always free for everybody unless specific signage says otherwise or meters are present.