City Hotel Matyas

Location Prepaid for a guaranteed reservation. Arrived to the hotel to be told that they did not have our room and that we had been moved to a different hotel. We were then given a map and told we could walk to the other hotel or pay for a taxi. We specifically booked this hotel due to its location and were sent to a hotel 10 blocks in the opposite direction. The hotel we were forced to stay at was old, small, and dirty; it also cost less per night but we were never given any refunds. I have never been more disappointed.

No electrical outlets anywhere, if one or two they were hidden or out of place. TV was horrible, truly 3rd World....no stations, poor reception, only 8 stations. I stayed in room 2, horrible to find and really beat up facilities in getting there (up stairs, beat up looking open area. Front entrance was horrible, I hope your renovating this, guests could get robbed in this area

It's location was very good Despite we had reservation through "booking.com" they did not have this information. They arranged our rooms by chance.

we did like the city tour and that the hotel is in walking distance to all we want to see. And of course the street with all the boutiques It was hot and the ventilation in the room did't help.

Breakfast

It had a splendid view of the Danube river from the room. The lift was too small, could only hold 2 people at any one time. It was also difficult to locate the hotel when we first arrived.