Reviews for Budget in Charleston
- All reviews 100%
21 Nov 2017
Cons: While the person at the counter was very friendly and appeared helpful, I was given the wrong impression about multiple things. First of all, I was told the gas tank was full, but when I got in, it was only half full. Secondly, when asked if I wanted insurance coverage on the vehicle, I asked how much it was. I was told "30 dollars." What they forgot to tell me was that it was actually $30 PER DAY. I called Budget but they won't reverse the charge. So thanks a lot for that.
10 Nov 2017
Great experience, especially compared to other companies
Pros: They don’t force additional insurance on you like some other car rental companies. Very down to earth and reasonable. Didn’t have the car I wanted, but made it work for me. Would definitely use them again.
9 Nov 2017
Pros: The price was right and overall a good experience
Cons: Tire pressure warning light went on mid-way...I stopped to check tire pressure but all 4 tires were fine...did not see a nail or other imperfection...these things happen
17 Oct 2017
Pros: The car we chose was a nice car and only GMC deserves credit for this statement.
Cons: First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!