Reviews for Budget in Innsbruck
- All reviews 100%
21 Aug 2017
Great car, poor service
Pros: Almost new car supplied.
Cons: Budget lost the car after I returned it, required 4 calls to sort the issue including describing the person I gave the keys to! They also took payment up front for fuel even though the contract was a "return full" contract. Expecting to have to chase the refund of this.
6 Jul 2017
Friendly and professionall
Pros: The customer service of the staff
4 Jun 2017
Dropoff clerk was pleasant and helpful
Pros: He understood about the traffic jam which caused our return delay, explained carefully the gas options and did not charge us a penalty, given the extenuating circumstances.
24 Feb 2016
Incorrect vehicle details
Pros: Very clean vehicle and very well equipped, apart from the one thing I asked for and even rang up and asked for confirmation and was still incorrectly advised.
Cons: We asked for a 4wd and even rang up to confirm that the vehicle was, and was told YES.......But it wasn't, found out when stuck in Kuhtai with a young child at 10.30 on Sunday 21st Feb, not impressed. Would suggest brookers ie Kyak and car trawler have the correct info to hand, as this caused a lot of annoyance and concern at the time...