Reviews for Budget in Rome
- All reviews 100%
29 Oct 2017
Pros: Although the first car received did not have a GPS, as requested, we were given an upgrade to compensate for the lost time switching cars.
Cons: Return location was difficult to find with a GPS.........it would have been a nightmare without a GPS!
15 Oct 2017
Pros: The car was good. The customer support lady was great and she gave us a refund on the mistakes they made with us.
Cons: The desk clerk, we was not clear and was no willing to explain why we did not get what we reserved. They did not accept debit card because it is Electron. They wanted 2 credit cards to complete the contract. They didn't accept the Allianz car insurance and we had to pay extra for their own insurance. They gave us a smaller category and kept the same rate. The Said their fuel was cheaper and it wasn't. Will go with a different company next time.
11 Aug 2017
Great car but took way too long at pixkup
Pros: Car dive nicely - no issues atball
Cons: It look over 1.5 hours to get the car which mostly killed that day for us.
9 Jul 2017
Unorganized and unsafe
Cons: Took almost 2 hours to get the car only to find it had a flat tire. Took another half hour to swap for another car, but also had a leaky tire that we didn't find out about until we left. Had to keep putting air in it. Took over an hour to drop off the car at the end of the trip because the paperwork was a mess. Will complain to budget.