Book Budget car hires at Santa Rosa Sonoma County Airport

Reviews

Recent reviews

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10.0

Great experience. The gentlemen behind the counter was incredibly fast, nice and easy to deal with.Reviewed 28 Dec 2023

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2.0

Pros:the car was fine. no one was at the drop off location when I returned the car. now budget keeps calling saying i never returned the car. I did though. this is stupid.Cons:customer service: i returned the car and now budget wont stop calling saying I never returned it. !! rediculous.Reviewed 13 Mar 2021

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8.0

Pros:Quick, easy and as simple as it should be.Cons:I spoke with the representative at STS and confirmed that there wasn’t a fee to drop the car in San Fran at a different location. I picked the car up and noon and told him we were escaping the fires and dropping the car off today. We go to San Fran a couple of hours later. The office had closed at 1pm and the valet at the hotel told me there was a $25-$35 charge?Reviewed 28 Oct 2019

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8.0

Pros:The woman who helped me was very nice.Reviewed 14 Oct 2018

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9.6

Easy to find drop off at nightPros:I liked that it was easy to find, night drop was available.Cons:Being late night drop off, would’ve made more sense to me a little better instructions about what papers are being dropped off. Also, a sensor had gone off about a brake light bulb that went out en route to my destination. No one was available to inform about this, so a space on the paper that gets turned in would be a good idea. I improvised and wrote it on the sideReviewed 12 Aug 2018

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2.0

FailCons:Nobody was at the rental counter in Santa Rosa. Ended up going with another rental company.Reviewed 20 Jun 2018

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10.0

Pros:Very easy drop offCons:The fellow at the counter first overcharge me until I corrected them pretty quickly corrected the problemReviewed 30 May 2017

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6.8

Horrible customer service in Santa RosaPros:I was surprised how nice the Ford Focus wasCons:Customer service representative at pick up in Santa Rosa could have cared less. I asked for a drop off in on place and he put another on the contract without telling me. It was very inconvenient. I called to complain and there was nothing they could do and they offered no help or restitutionReviewed 13 Mar 2017

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10.0

Pros:Easy drop-off. Friendly customer service.Reviewed 15 Jan 2017

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8.4

Car smelled a bit, but it was a good value.Pros:No drop off charge. Ease of rental location.Cons:Car smelled a bit like bad b.o. Vehicle seemed a bit cheap.Reviewed 1 Dec 2016

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2.0

Poor serviceCons:Budget did not have a full size SUV as reserved. The woman at the counter was only interested in upselling me to a Mercedes SUV. She offered me a "fantastic deal" of only an additional $85/day rather than $165 extra/per day because they didn't have the car I reserved available. I wasted almost an hour at the budget counter and there was no resolution. I ended up walking away and renting from another counter.Reviewed 19 Nov 2016

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10.0

Pros:The pick up was smooth and quick. The car was so cute and worked great for me. Had plenty of features for an economy car.Reviewed 16 Nov 2016

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More

• 4.0 /10Enterprise Rent-A-Car Hire Cars at STS
• 7.6 /10Avis Hire Cars at STS
• 2.0 /10Hertz Hire Cars at STS

• What is the most popular hire car from Budget at Santa Rosa Sonoma County Airport?

  Economy (Kia Rio or similar) is the most frequently booked hire car type from Budget at Santa Rosa Sonoma County Airport.

• Where can I find Budget hire cars at Santa Rosa Sonoma County Airport?

  2266 Airport Boulevard is the closest Budget hire car location to Santa Rosa Sonoma County Airport. The telephone number for this location is +1 707 528 2195.

• Does Budget offer shuttle or airport pick-up services from Santa Rosa Sonoma County Airport (STS)?

  Yes