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Cancun Bay Resort
3 stars

Cancun Bay Resort

Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 849 5776
From
£70
Cheapest

rate per night

7.8
Good
based on 1898 reviews
1,898 reviews
Room type
Provider
Nightly total
Standard Room
Superior room
Double room

Photos of Cancun Bay Resort

Overview

Located in Cancun, Cancun Bay Resort is an easy drive from Gran Puerto and Hard Rock Cafe Cancun. It has a spa and wellness centre, as well as a Jacuzzi, a sun deck and a private beach.

Guests staying at Cancun Bay Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. It offers babysitting services, a currency exchange and a reception that is available 24/7. It also provides a kids pool, an all-inclusive meal plan and a shop where travel essentials can be purchased.

All the rooms at Cancun Bay include a mini bar, plus all the necessities for a comfortable stay. Each includes a private bathroom with a hair dryer.

Cancun Bay Resort has a conveniently located on-site café where guests can have a meal before venturing out to discover the local region. Meals can be enjoyed on the restaurant's open terrace.

For those wanting to explore the great outdoors, the resort is near popular fishing and scenic spots. It is also a brief car ride from Estadio Quintana Roo, Playa Mujeres Golf Club and Spa at The Royal Sands.

7.8
Good rating
Based on 1,898 verified guest reviews

Latest deals for Cancun Bay Resort

Mon 7/7
Tue 8/7
Double room
1 twin bed
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Cancun Bay Resort

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Pool table

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Telephone
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews of Cancun Bay Resort

7.8
Good
1898 verified ratings
Wonderful
782
Very good
379
Good
239
Okay
117
Fair
147
Mediocre
88
Poor
148

Summary of reviews

Guests say
Overall, guests appreciated the food quality and the hotel's location near the beach. However, many expressed dissatisfaction with the cleanliness of the rooms and the service provided by the staff, which was often described as unwelcoming. The beach area was also a point of contention, as it was considered small and not well-maintained. The atmosphere was negatively impacted by noise and poor facilities, leading to a less than satisfactory experience for some visitors.
AI-generated from customer reviews
Location7.5 out of 10
Cleanliness3.5 out of 10
Atmosphere3.5 out of 10
Service3 out of 10
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Location

Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Cancun1.2 mi
  • Glorieta del Ceviche2.1 mi
  • Cancun Golf Club at Pok Ta Pok2.3 mi
  • Puerto Juarez2.4 mi
  • Gran Puerto2.5 mi
  • Estadio de Beisbol Beto Avila2.8 mi
  • Estadio Olímpico Andrés Quintana Roo2.9 mi
  • Cancun Convention Center3.1 mi
  • Hard Rock Cafe Cancun3.2 mi
  • CoCo Bongo Cancun3.2 mi
  • La Isla Shopping Mall3.3 mi
  • Kukulcan Plaza3.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Cancun Bay Resort

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
£114
£177
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 50% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Cancun Bay Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Cancun Bay Resort

  • If you’re after a cheap room at Cancun Bay Resort, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Cancun Bay Resort, plan to stay on a Monday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at Cancun Bay Resort was booked for on KAYAK in the last 2 weeks was £134, while the most expensive was £134.
  • How long should you stay at Cancun Bay Resort? KAYAK users usually book their rooms here for 7 days.
See more tips

FAQs when booking at Cancun Bay Resort

  • Where is Cancun Bay Resort located?

    Cancun Bay Resort is located at Boulevard Kukulkan KM 3.5 in Hotel Zone, 2.3 miles from the centre of Cancún. Puerto Cancun is the closest landmark to Cancun Bay Resort.

  • When is check-in time and check-out time at Cancun Bay Resort?

    Check-in time is 15:00 and check-out time is 12:00 at Cancun Bay Resort.

  • Does Cancun Bay Resort offer free Wi-Fi?

    Yes, Cancun Bay Resort offers free Wi-Fi.

  • Does Cancun Bay Resort offer free parking?

    Yes, Cancun Bay Resort offers free parking.

  • How far is Cancun Bay Resort from the airport?

    Cancun Bay Resort is 9.5 miles from Cancun. Cancun Bay Resort is 44.5 miles from Cozumel.

  • Does Cancun Bay Resort have a pool?

    Yes, Cancun Bay Resort has a pool on-site.

  • How does KAYAK find such great Cancun Bay Resort hotel deals?

    KAYAK scours the web for all room deals available at Cancun Bay Resort in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cancun Bay Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cancun Bay Resort.

See more FAQs

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3-star hotel
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3-star hotel
58% cheaper
Hotel Boutique Casa Laguna Cancun
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4-star hotel
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2-star hotel
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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
2.3 mi
Cancun
9.5 mi