Cancun Bay Resort

3 stars
Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7.8
Good
based on 2038 reviews
2,038 reviews
Mon 17/11
-
Tue 18/11
1 room, 2 guests
Deals from
£76
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£76
Double room
£89
Superior room
£89
56 more Cancun Bay Resort deals
56 more Cancun Bay Resort deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Cancun Bay Resort is an easy drive from Gran Puerto and Hard Rock Cafe Cancun. It has a spa and wellness centre, as well as a Jacuzzi, a sun deck and a private beach.

Guests staying at Cancun Bay Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. It offers babysitting services, a currency exchange and a reception that is available 24/7. It also provides a kids pool, an all-inclusive meal plan and a shop where travel essentials can be purchased.

All the rooms at Cancun Bay include a mini bar, plus all the necessities for a comfortable stay. Each includes a private bathroom with a hair dryer.

Cancun Bay Resort has a conveniently located on-site café where guests can have a meal before venturing out to discover the local region. Meals can be enjoyed on the restaurant's open terrace.

For those wanting to explore the great outdoors, the resort is near popular fishing and scenic spots. It is also a brief car ride from Estadio Quintana Roo, Playa Mujeres Golf Club and Spa at The Royal Sands.

7.8
Good rating
Based on 2,038 verified guest reviews

Latest deals for Cancun Bay Resort

Mon 17/11
Tue 18/11
Double room
1 twin bed
£89
nightly with fees
bed type unknown
£113
nightly with fees
bed type unknown
£117
nightly with fees
King room
1 king bed
£279
nightly with fees
Superior room
bed type unknown
£89
nightly with fees
bed type unknown
£90
nightly with fees
bed type unknown
£107
nightly with fees
Standard Room
bed type unknown
£76
nightly with fees
bed type unknown
£76
nightly with fees
bed type unknown
£86
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Cookie settings

Amenities at Cancun Bay Resort

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Free Wi-Fi
  • Tea/coffee maker

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Pool table

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Telephone
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage
  • Pool bar

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying

Reviews of Cancun Bay Resort

7.8
Good
2038 verified ratings
Wonderful
855
Very good
406
Good
259
Okay
122
Fair
150
Mediocre
92
Poor
158

Summary of reviews

Guests say
Guests had mixed experiences at the hotel, with many highlighting issues with service, cleanliness, and food quality. While some appreciated the friendly staff and good location, others faced problems such as unhelpful receptionists, dirty rooms, and repetitive food options. Overall, the hotel needs improvements in several areas to enhance guest satisfaction.
AI-generated from customer reviews
Cleanliness1.5 out of 10
Service1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Cancun1.2 mi
  • Glorieta del Ceviche2.1 mi
  • Cancun Golf Club at Pok Ta Pok2.3 mi
  • Puerto Juarez2.4 mi
  • Gran Puerto2.5 mi
  • Estadio de Beisbol Beto Avila2.8 mi
  • Estadio Olímpico Andrés Quintana Roo2.9 mi
  • Cancun Convention Center3.1 mi
  • Hard Rock Cafe Cancun3.2 mi
  • CoCo Bongo Cancun3.2 mi
  • La Isla Shopping Mall3.3 mi
  • Kukulcan Plaza3.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 0123005c1757c

Essential information about Cancun Bay Resort

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
December
£120
£114
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 181% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Cancun Bay Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Cancun Bay Resort

  • If you’re after a cheap room at Cancun Bay Resort, then you should consider staying during the low season. The cheapest deals can generally be found in June and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Cancun Bay Resort, plan to stay on a Saturday or Monday. The most expensive day is usually Thursday.
  • The cheapest price a room at Cancun Bay Resort was booked for on KAYAK in the last 2 weeks was £139, while the most expensive was £139.
  • How long should you stay at Cancun Bay Resort? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Cancun Bay Resort

  • Where is Cancun Bay Resort located?

    Cancun Bay Resort is located at Boulevard Kukulkan KM 3.5 in Hotel Zone, 2.3 miles from the centre of Cancún. Puerto Cancun is the closest landmark to Cancun Bay Resort.

  • When is check-in time and check-out time at Cancun Bay Resort?

    Check-in time is 15:00 and check-out time is 12:00 at Cancun Bay Resort.

  • Does Cancun Bay Resort offer free Wi-Fi?

    Yes, Cancun Bay Resort offers free Wi-Fi.

  • Does Cancun Bay Resort offer free parking?

    Yes, Cancun Bay Resort offers free parking.

  • How far is Cancun Bay Resort from the airport?

    Cancun Bay Resort is 9.5 miles from Cancun. Cancun Bay Resort is 44.6 miles from Cozumel.

  • Does Cancun Bay Resort have a pool?

    Yes, Cancun Bay Resort has a pool on-site.

  • How does KAYAK find such great Cancun Bay Resort hotel deals?

    KAYAK scours the web for all room deals available at Cancun Bay Resort in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cancun Bay Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cancun Bay Resort.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Cancun Bay Suite
0.04 miWi-Fi£120+
Rental
Spacious 4-bedroom apartment with sea view in wonderful Cancún!
0.15 miAir-conditioned, Coffee machine, barbecue£333+
2-star hotel
Villas Marlin by Andiani Travel7.7 Good (185 reviews)0.19 mi£174+
Rental
29% cheaper
Studio
0.23 miAir-conditioned£83+

Cheapest

See cheapest stays in Cancún
3-star hotel
71% cheaperSotavento Hotel & Yacht Club7.7 Good (2,823 reviews)0.46 miOutdoor pool, Restaurant, Bar/Lounge£34+
3-star hotel
68% cheaperHotel Calypso Cancun7.1 Good (665 reviews)0.46 miOutdoor pool, Indoor pool, Restaurant£38+
3-star hotel
65% cheaperImperial Las Perlas6.6 Good (364 reviews)0.57 miPrivate beach, snorkelling, Outdoor pool£41+
Rental
49% cheaper
Beautiful Loft by the Lagoon
0.48 miLake view, Outdoor pool, Kitchen£60+

Most recommended

See most recommended stays in Cancún
Rental
Casa A La Orilla De La Laguna Nichupte
10 Excellent (10 reviews)0.66 miAir-conditioned, Coffee machine£293+
Rental
Cancun - Beach front Residence with Private Pool - Hotel Zone
9.8 Excellent (20 reviews)0.36 miBalcony, air-conditioned, Coffee machine£591+
Rental
Cancun Beachfront Condos - Adults Only
9.6 Excellent (24 reviews)0.4 miBalcony, air-conditioned, Coffee machine£177+
Rental
Cancun Beachfront Apartment On The Hotel Zone Excellent Location
9.5 Excellent (20 reviews)0.4 miBalcony, air-conditioned, Coffee machine£143+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
2.3 mi
Cancun
9.5 mi

Everything you need to know for your stay in Cancún