Overview

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Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

£29+

Overall guest ratings

7.3/10 Good
Based on 488 reviews

Review highlights

  • 8.7
  • 6.8
  • 4.7
  • 4.6

Nearby

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    About

    Placing you within a 10-minute drive of La Sagrada Familia Parish, Hotel Plaza Kokai Cancún features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer room service and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 488 reviews
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
    • 5.0 "Beach is so-so."
    • 4.7 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
      0.5 "Dirty pool, said 95%."
    • 4.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      3.7 "63% complained about the bathroom."
      2.3 "Air conditioning was criticized by 77%."
      2.5 "75% thought the tv was sub-standard."
      1.9 "81% thought they were poorly maintained."
      3.4 "66% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
    • 4.3 "Breakfast is below average."
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    Overall rating

    7.1 Good
    Based on 302 reviews
    • 8.3 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
    • 4.8 "Internet is poor."
    • 4.6 "Breakfast is below average."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
      0.6 "Dirty pool, said 94%."
    • 4.1 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      1.6 "Air conditioning was criticized by 84%."
      2.5 "75% thought it was too noisy."
    • 4.1 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      1.6 "Air conditioning was criticized by 84%."
      1.3 "For 87%, the rooms looked old."
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    Overall rating

    7.5 Good
    Based on 58 reviews
    • 8.7 "Location is great."
    • 7.6 "High value."
    • 6.7 "Service is ok."
    • 4.2 "Not very comfortable."
    • 4.1 "Rooms are not good."
      3.3 "67% complained about the bathroom."

    Overall rating

    7.7 Good
    Based on 126 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
    • 5.1 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 5.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
    • 4.4 "Breakfast is below average."
    • 3.3 "Vibe wasn't good."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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