Overview

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Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

£36+

Overall guest ratings

7.3/10 Good
Based on 551 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.9
  • 4.9

Good to know

  • Close to public transport

Nearby

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    About

    Placing you within a 10-minute drive of La Sagrada Familia Parish, Hotel Plaza Kokai Cancún features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer room service and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 551 reviews
    • 9.2 "Incredible bar."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 4.9 "Not very clean."
      0.4 "Dirty pool, said 96%."
      4.2 "58% said the bathroom was dirty."
    • 4.9 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      3.8 "For 62%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      4.2 "58% said the bathroom was dirty."
      2.4 "76% thought the tv was sub-standard."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.3 "Breakfast is below average."
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    Overall rating

    7.1 Good
    Based on 352 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.3 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Not very clean."
      0.5 "Dirty pool, said 95%."
    • 3.9 "Internet is poor."
    • 3.8 "Breakfast is below average."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 1.0 "Horrible pool."
      0.5 "Dirty pool, said 95%."
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    Overall rating

    7.3 Good
    Based on 44 reviews
    • 9.0 "Terrific location."
    • 7.9 "High value."
    • 7.6 "Good service."
    • 4.9 "Rooms are not good."
    • 4.8 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 154 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
    • 5.0 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 3.3 "Breakfast is below average."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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