Overview

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Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

£30+

Overall guest ratings

7.3/10 Good
Based on 585 reviews

Review highlights

  • 9.0
  • 8.6
  • 4.8
  • 4.6

Nearby

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    About

    Placing you within a 10-minute drive of La Sagrada Familia Parish, Hotel Plaza Kokai Cancún features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer room service and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 585 reviews
    • 9.0 "Incredible bar."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.3 "Air conditioning was criticized by 87%."
      1.7 "For 83%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      2.9 "71% said the bathroom was dirty."
      2.7 "73% thought the tv was sub-standard."
    • 4.6 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      0.5 "Dirty pool, said 95%."
      2.9 "71% said the bathroom was dirty."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.3 "Ugly beach."
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    Overall rating

    7.2 Good
    Based on 368 reviews
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 4.9 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.1 "Air conditioning was criticized by 89%."
      1.9 "For 81%, the rooms looked old."
    • 4.8 "Not very comfortable."
      1.1 "Air conditioning was criticized by 89%."
      2.0 "80% thought it was too noisy."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.6 "Dirty pool, said 94%."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.7 "Internet is poor."
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    Overall rating

    7.4 Good
    Based on 64 reviews
    • 8.7 "Location is great."
    • 8.2 "Good value."
    • 7.3 "Good service."
    • 4.8 "Rooms are not good."
    • 4.4 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 152 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
    • 5.0 "Average cleanliness."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.7 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 3.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.9 "Awful breakfast."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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