Moon Palace The Grand Cancun

5 stars
Carretera Cancun-Chetumal Km 365, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
8.5
Very good
based on 205 reviews
205 reviews
Thu 11/12
-
Fri 12/12
1 room, 2 guests
Deals from
£335
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£335
Superior room
£405
Standard Room
£413
60 more Moon Palace The Grand Cancun deals
60 more Moon Palace The Grand Cancun deals
Photos of Moon Palace The Grand Cancun
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Cancun, The Grand at Moon Palace All Inclusive provides 4.5-star accommodation, as well as an outdoor pool, a private beach and a sauna. It also offers valet parking, a bowling alley and a kids club.

The resort has been recently refurbished and features an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to offer assistance.

The rooms at The Grand at Moon Palace All Inclusive feature a mini bar and all the necessities for an enjoyable stay.

Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by for a meal.

The Grand at Moon Palace All Inclusive is within a 20-minute car ride of Cancun International Airport and Petempich Bay. It is also a brief car trip from Lakam Centre Cancun-Riviera Maya.

8.5
Very good rating
Based on 205 verified guest reviews

Latest deals for Moon Palace The Grand Cancun

Thu 11/12
Fri 12/12
Deluxe room
bed type unknown
£335
nightly with fees
bed type unknown
£352
nightly with fees
bed type unknown
£394
nightly with fees
King room
1 king bed
£457
nightly with fees
1 king bed
£486
nightly with fees
1 king bed
£496
nightly with fees
Standard Room
bed type unknown
£413
nightly with fees
bed type unknown
£465
nightly with fees
bed type unknown
£978
nightly with fees
Double room
bed type unknown
£540
nightly with fees
1 twin bed
£860
nightly with fees
bed type unknown
£1,248
nightly with fees
Superior room
bed type unknown
£405
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Moon Palace The Grand Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court
  • Tennis

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Reviews of Moon Palace The Grand Cancun

8.5
Very good
205 verified ratings
Wonderful
117
Very good
25
Good
15
Okay
10
Fair
10
Mediocre
6
Poor
22

Summary of reviews

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All reviews

10
Wonderful
Aniedi, Jul 2024
The resort is outstanding. I have a deep appreciation for this establishment. The staff members are exceptionally friendly.

Location

Carretera Cancun-Chetumal Km 365, 77500 Cancún, Quintana Roo

What's nearby

  • Lakam Centre Cancun-Riviera Maya3.9 mi
  • El Rey Ruins6.6 mi
  • Playa Delfines6.7 mi
  • Iberostar Golf Club Cancun6.9 mi
  • Iberostar Cancun Peninsula Convention Centre7.1 mi
  • Poliforum Benito Juarez8.5 mi
  • Spa at The Royal Sands9.3 mi
  • Kukulcan Plaza9.6 mi
  • La Isla Shopping Mall10.1 mi
  • La Gran Plaza11.2 mi
  • Cancun Golf Club at Pok Ta Pok11.7 mi
  • Estadio Olímpico Andrés Quintana Roo11.9 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 1230050337

Essential information about Moon Palace The Grand Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
March
£571
£540
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 127% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Moon Palace The Grand Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Moon Palace The Grand Cancun

  • If you’re after a cheap room at Moon Palace The Grand Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Moon Palace The Grand Cancun, plan to stay on a Thursday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Moon Palace The Grand Cancun was booked for on KAYAK in the last 2 weeks was £596, while the most expensive was £624.
  • How long should you stay at Moon Palace The Grand Cancun? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Moon Palace The Grand Cancun

  • Does The Grand at Moon Palace Cancun offer special honeymoon services?

    Couples on honeymoon at The Grand at Moon Palace Cancun can enjoy one of two special packages. The complimentary package is available to those staying for a minimum of 3 nights and includes a dedicated desk, one complimentary dinner, a bottle of sparkling wine, and guaranteed turndown service. For something extra special, the deluxe honeymoon package features all these elements plus a couple’s massage, in-room flowers, a rose petal bath, and a romantic dinner cruise.

  • What sports facilities are available at The Grand at Moon Palace Cancun?

    The Grand at Moon Palace Cancun offers plenty of ways to keep fit and active. State-of-the-art fitness facilities host spinning, yoga, and TRX classes, and guests can take part in plenty of non-motorized watersport activities, from paddleboard yoga to scuba tours.

  • Does The Grand at Moon Palace Cancun have any adults-only areas?

    If you’re looking for a particularly relaxing time by the pool, the Unique Dayclub is an adults-only pool bar that opens from 9:00 am to 6:00 pm daily and offers a range of drinks, cocktails, snacks, and live DJ sets.

  • Are special children’s activities on offer at The Grand at Moon Palace Cancun?

    Children can enjoy a wealth of activities at The Grand at Moon Palace Cancun, ranging from ten-pin bowling to the Playroom, which features everything from neon mini golf to bumper cars and a mirror maze. Teenagers can spend time making new friends in the internet-accessible WIRED LOUNGE, while active younger guests are well catered for with inflatables and slides in the Water Park.

  • What is the best way to get from the airport to The Grand at Moon Palace Cancun?

    It’s possible to reach the hotel by taxi or by rental car from nearby Cancun Airport, but the most convenient mode of arrival is to book the "Stress Free Arrival" offer through the hotel. This includes an airport meet-and-greet service and round-trip transport with complimentary towels, water, and other non-alcoholic beverages.

  • Does The Grand at Moon Palace Cancun offer any special tours or excursions?

    Yes, plenty of excursions can be booked through The Grand at Moon Palace Cancun to help you explore the local area. Sail to the Isla Mujeres and spend the afternoon at an exclusive beach club, tour the archaeological site at Tulum or the colonial city of Valladolid, or enjoy boat trips that include the chance to snorkel, swim with dolphins or watch a spectacular sunset.

  • What is the best room at The Grand at Moon Palace Cancun?

    If you’re looking for a truly special treat while on vacation, why not consider booking the Swim-Up Suite at The Grand at Moon Palace Cancun? This luxurious room features a furnished patio that leads to your own private pool, not to mention a menu of other little treats including an exclusive beach bag and a daily-refreshed selection of premium spirits. The suite can take up to two adults and two children aged 4-17, meaning that the whole family can indulge in this oasis.

  • Where is Moon Palace The Grand Cancun located?

    Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km 365, 12.3 miles from the centre of Cancún. Lakam Centre Cancun-Riviera Maya is the closest landmark to Moon Palace The Grand Cancun.

  • When is check-in time and check-out time at Moon Palace The Grand Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Moon Palace The Grand Cancun.

  • Does Moon Palace The Grand Cancun offer free Wi-Fi?

    Yes, Moon Palace The Grand Cancun offers free Wi-Fi.

  • Does Moon Palace The Grand Cancun offer free parking?

    Yes, Moon Palace The Grand Cancun offers free parking.

  • How far is Moon Palace The Grand Cancun from the airport?

    Moon Palace The Grand Cancun is 4.9 miles from Cancun. Moon Palace The Grand Cancun is 32.5 miles from Cozumel.

  • Does Moon Palace The Grand Cancun have a pool?

    Yes, Moon Palace The Grand Cancun has a pool on-site.

  • How does KAYAK find such great Moon Palace The Grand Cancun hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace The Grand Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace The Grand Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace The Grand Cancun.

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3-star hotel
87% cheaper
City Express Plus by Marriott Cancún Aeropuerto Riviera
7.8 Good (2,086 reviews)1.9 miOutdoor pool, Fitness centre, Restaurant£62+
4-star hotel
87% cheaper
Avani Cancún Airport Hotel
8.4 Excellent (2,312 reviews)1.99 miOutdoor pool, Fitness centre, Restaurant£62+
5-star hotel
42% cheaperHaven Riviera Cancun8.9 Excellent (1,502 reviews)0.7 miPrivate beach, no minors, snorkelling£269+
5-star hotel
31% cheaperMoon Palace Cancun8.1 Excellent (745 reviews)0.77 miPrivate beach, snorkelling, Outdoor pool£316+

Most recommended

See most recommended stays in Cancún
5-star hotel
42% cheaperHaven Riviera Cancun8.9 Excellent (1,502 reviews)0.7 miPrivate beach, no minors, snorkelling£269+
4-star hotel
87% cheaper
Avani Cancún Airport Hotel
8.4 Excellent (2,312 reviews)1.99 miOutdoor pool, Fitness centre, Restaurant£62+
5-star hotel
31% cheaperMoon Palace Cancun8.1 Excellent (745 reviews)0.77 miPrivate beach, snorkelling, Outdoor pool£316+
3-star hotel
87% cheaper
City Express Plus by Marriott Cancún Aeropuerto Riviera
7.8 Good (2,086 reviews)1.9 miOutdoor pool, Fitness centre, Restaurant£62+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
12.3 mi
Cancun
4.9 mi

Everything you need to know for your stay in Cancún