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Value for money
Distance to city centre
|Cartagena Rafael Nunez|
Distance to airport
|"Incredibly nice room and friendly, helpful staff"||(in 14 reviews)|
|"We LOVED our stay at Casa San Agustin."||(in 3 reviews)|
|"Wonderful breakfast, top quality food and service!"||(in 10 reviews)|
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Excellent staff, very good hotel
The good: Very nice staff. Beautiful indoor pool and charming architecture. Comfortable beds. You cannot beat the location. The bad: On our first night they put us in a terrible room (#105.) DO NOT ACCEPT THIS ROOM. ASK TO SEE YOUR ROOM BEFORE ACCEPTING. The room was dark, noisy, with a tiny window and a bathroom that was not air conditioned and had a window opening to the street that could not be closed! Again, be careful with the rooms because some are terrible. In the end, however, after staying in a decent room for several nights but which began to smell of sewage we were moved to a lovely room. The other issue is that the menu doesn't change and, after several days of the same selections we wanted variety. Overall, if you get the right room, it's an excellent hotel with very nice staff.
The hotel is beautiful. The staff is always willing to help to make sure your stay is unforgettable. The restaurant ALMA, located in the hotel, is one of the best restaurants in Cartagena. If you are going to spend time in the hotel and are with someone special, this is the place to stay. Unlike the bigger luxury hotels in Cartagena, this hotel offers a more personal/intimate service since there are only about 30 rooms! One of my favorite parts was the coconut treats that the staff leaves in your room every night, which are made in the hotel. I liked them so much, i bought a dozen to bring back with me!
There were very few down sides to our stay, but there was some pressure cleaning of the pool area being done at night until 2am, which was a bit load/disturbing. Also, there are some parts of the hotel that you have to be quite in since some guests complain about everything (the roof sun deck is one of those areas)!
"Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of University of Cartagena, Clock Tower, and Cartagena de Indias Convention Center. Bocagrande Beach and San Felipe de Barajas Castle are also within 1 mile (2 km). "
based on 106 reviews
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Most popular landmarks
- Torre del Reloj 295 yd
- Puerta del Reloj 308 yd
- Museo del Oro Zenú 314 yd
- Plaza de Santo Domingo 315 yd
- Plaza de Bolivar 331 yd
- Palacio de la Inquisición 372 yd