Overview

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Holiday Inn Express Charleston-Civic Center
Top City Hotel

100 Civic Center Drive, Charleston, WV 25301, United States
+1 304 345 0600

£81+

Overall guest ratings

8.4/10 Excellent
Based on 613 reviews

Review highlights

  • 9.6
  • 9.6
  • 9.3
  • 5.9

Good to know

  • Great reception
  • Friendly service
  • Wonderful sightseeing
  • Great shopping

Nearby

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    About

    Welcome to the Holiday Inn Express Civic Center! Charleston West Virgnia Premier Hotel for both Business and Pleasure Perfectly situated in the heart of the downtown Charleston business district, we are adjacent to the Charleston Civic Center and just one mile from the West Virginia State Capitol Complex. With close proximity to top destinations like the Clay Center for the Arts and Sciences, CAMC Charleston, Charleston Town Center Mall and the Cultural Center, our Charleston WV hotel is the perfect place to stay during your visit. Enjoy our spacious accommodations, free high-speed internet service, state of the art fitness center and a complimentary Hot Breakfast buffet featuring our world famous Cinnamon Rolls. Keep up with current events, family and business needs in our complimentary 24-hour business center and our guest interactive information board. Our professional meeting planners coupled with our tastefully appointed and flexible meeting space can provide all of the necessary elements to assure the success of you next meeting or social event. Whether in town for business or pleasure, our complimentary shuttle service is available 24-hours per day for transportation to and from Charleston's Yeager Airport. For the perfect blend of contemporary elegance, comfort and convenience, please allow us to show you what true West Virginia hospitality is all about!

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • Safe
    • Free parking
    • Laundry facilities
    • 24 Hour Front Desk
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 543 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.2 "Great parking, according to 92%."
      10.0 "Easily accessible by car, said 100%."
      8.3 "83% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Food is to die for."
      9.5 "Yummy desserts, said 95%."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.6 "56% thought the minibar was ok."
    • 2.7 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 238 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.1 "Food is to die for."
    • 8.8 "Breakfast is good."
    • 8.0 "Good value."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.5 "55% thought the minibar was ok."
      6.7 "Beds were acceptable for 67%."
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    Overall rating

    8.5 Excellent
    Based on 162 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.6 "Terrific location."
    • 8.9 "Breakfast is good."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."

    Overall rating

    8.3 Excellent
    Based on 48 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 5.2 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 92 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    breakfast was great
    free breakfast
    civic center
    staff was very friendly
    nice room
    friendly staff
    good breakfast
    great location
    hard-boiled eggs
    close to mall
    breakfast and friendly staff
    easy access to interstate
    bathroom floor
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