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Alexandria car hire reviews and directory
Hertz
Hertz reviews
Car hire locations
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Hertz
Locations in Alexandria
1575 Kenwood Ave
+1 703 647 1316
501 S Pickett Street
+1 703 461 8601
- 4.7
- 5.8
- 5.3
- 4.7
- 5.3
Recent reviews
4.0 Mediocre
29 Mar 2017
Cons: Very very poor customer service
After I delivered the car, I request recept and they told me they are going to email me and I gave them my email right away, and after two days I called and told them I still didn't get my recipt and gave them my email again, still they didn't email me again after another three days I went to the office where I rented the car and request my recept, then they asked me my last name and hertz number and I gave them, then they told me the computer is not pulling my account so they couldn't give me recept.
8.0 Good
15 Apr 2016
Good price
Pros: The car was inexpensive enough and the customer reps were all friendly.
Cons: The car was in bad shape to be a Hertz rental. Dents and dings everywhere, but it ran well.
10.0 Excellent
25 Aug 2016
Hertz=great, Nissan Altima=never again
Pros: Hertz was great, customer service was excellent facility was clean (though a little hard to find)
Cons: The car had problems starting (push start/ key fob issues), was quite loud, and a little unreliable,I almost got stuck 3 times when it wouldn't recognize the key fob and or wouldn't start. It is not the first time I've had problems with a Nissan so I will thank you for allowing me to avoid purchasing one.
2.0 Poor
25 Nov 2016
Cons: My car was not available at the time it was supposed to be and I was treated extremely poorly by everyone I came in contact with. I will likely never rent a car from Hertz again because of this.
4.4 OK
7 Apr 2017
Cons: 1. Had to wait 2 hours because the car wasn't ready.
2. I was charged for having spouse as a second driver (found out on return of vehicle)
4.0 Mediocre
9 May 2017
Cons: I always chose Hertz for rent a car and all times everything was okay, but after last time I'm so disappointed. Car which I got was broken. When I picked up the car everything was okay, and then when I started my trip during the night I heard terrible noises, I looked under the car and I saw broken piece of plastic. So together with my friend we found another Hertz location to change the car, and we waste our time. I usually doing a long trip so better is get a good car, not broken. Im really sad about this situation.
2.0 Poor
7 Jul 2017
never got the car
Cons: pick up time was selected at 6pm, but they closed at 6pm (no indication on kayak this was the case). Arrived a few minutes before 6pm, but they were closed. had to rent another car from somewhere else last minute on a holiday weekend.. hertz wouldn't get us another car from a different location without charging extravagantly, so they said they would refund me, but still hasn't yet.
2.0 Poor
15 Jul 2017
LP
Pros: Car performance
Cons: Waited 20 minutes for car to be ready. Car dirty inside and out!! Worst Hertz service in 25 years
10.0 Excellent
10 Dec 2016
Excellent!!
Pros: Attention and fast service.
Cons: I liked everything!!
Enterprise
Enterprise reviews
Car hire locations
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Enterprise
Locations in Alexandria
4213 Duke St
+1 703 212 4700
5800 Edsall Road
+1 703 658 0010
5954 Richmond Highway
+1 703 960 6900
7520a Richmond Hwy
+1 703 660 1331
801 N Saint Asaph St
+1 703 549 2761
- 9.6
- 9.6
- 9.2
- 9.6
- 9.2
Recent reviews
8.0 Good
22 Jan 2017
Bueno
Pros: helpful, and take care of the clients. Great service.
10.0 Excellent
1 Feb 2017
Excellent customer service
Pros: The staff at this location was great! I was able to upgrade to a slightly larger vehicle for a minimal upcharge. Thanks Enterprise!
10.0 Excellent
21 Feb 2017
Great Service
Pros: The Guys were great, courteous and fast.
9.6 Excellent
13 Feb 2016
Petersburg Trip
Pros: Size and comfort of vehicle, cleanliness. Staff was friendly and helpfull
9.6 Excellent
31 Oct 2016
Pros: Great customer service! Amazing gas mileage!
Cons: No cruise control in the car. Next time I'll be sure to request this option.
Budget
Budget reviews
Car hire locations
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Budget
Locations in Alexandria
5000 Seminary Road
+1 703 933 8583
6001 Duke Street
+1 703 256 2918
- 9.0
- 5.0
- 6.0
- 7.0
- 9.0
Recent reviews
8.8 Excellent
22 Feb 2016
Great Deal
Pros: Having never rented a car I wasn't sure of the whole process or cost but it ended up working out great! I was able to tap into a special so the price was right and the car (compact/small 4-door) was as expected. The only thing that concerned me was no one walked me out to the car to do a once-over. I noticed damage on the exterior and dirt on the interior so I promptly took photos to cover myself. Overall the car was good on gas mileage and drop-off was seamless (easier than anticipated). Would definitely rent from Budget again :)
Cons: No walk-through/once-over of the car upon .
Damage to exterior.
Dirty interior.
Needed a car wash.
No auxiliary input.
5.6 OK
16 Apr 2016
Drop off at the Airport was so fast
Pros: Drop off was to easy a fast
Cons: Their was only one worker and he was out dropping off a ntoher customer so i had to wait about 15 min till he cam back
Avis
Avis reviews
Car hire locations
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Avis
Locations in Alexandria
5000 Seminary Road
+1 703 578 8280
6001 Duke Street
+1 703 256 4335
- 2.0
- 2.0
- 2.0
- 2.0
- 2.0
Recent reviews
2.0 Poor
16 Aug 2017
Employees were nowhere to be found, ergo, no rental.
Pros: Nothing
Cons: Showing up thinking I have a reservation even after calling twice.
Car hire locations
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Rent-A-Wreck
Locations in Alexandria
8800-I Peartree Village Court
7037991700
17 travellers who hired a car in Alexandria gave the car agency they used an average rating of 6.5