Book Thrifty car hires at Washington, D.C. Reagan-National Airport

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great pricepick up and drop

2.0

Bad. At pickup, they directed me to a car, and as I was leaving, they told me I was in the wrong car (even though I went to the exact space, and model car). They then switched me to a smaller car. I didn’t get a chance to look at the car though until after I drove off because they switched me in the exit line. So I had to turn back around and ask for the model size bigger. The guy didn’t believe me when I said the car was the wrong model size. Luckily, a manager confirmed I was right and switched me to a bigger model. However, that car stunk of smoke so I asked for a different one. They finally placed me in a minivan. Not ideal, but fine. Of course, as I was leaving, I was again stopped and told I was in the wrong car and had to tell the story over again. At return, the guy just yelled to me to leave the keys and they’d send a receipt. It’s been over 12 hours, and still no receipt or confirmation of drop off.Reviewed 19 Aug 2024

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2.0

Rude, unhelpful, unprofessional staff. The desk was abandoned when I got there and I was made to feel like I was inconveniencing the staff by asking to be helped. That place needs a new manager and everyone working that service counter needs customer service training. Will not be using Thrifty again.Reviewed 2 Apr 2024

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4.0

I'm still waiting for receipt. The pick up was less than desired as no one present when going to select a car and there was an issue with car during whole rental. Poor first and last impressions.Reviewed 21 Nov 2023

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2.0

Many hidden fees that I was not informed of !! Worst company to rent from !! NEVER AGAINReviewed 20 Nov 2023

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2.0

No cars available, despite the reservation. Given an electric vehicle that wasn’t fully charged, and a 30 dollar credit for a future rental. Spent hours charging the car. Returned it at 40% and was charged a $35 feel because it wasn’t charged fully. I was not informed of the fee until I got my bill by email. The car was great but the hidden costs doubled what I intended to pay.Reviewed 1 Oct 2023

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8.0

Cons:Did not get any email after returning the card, The guy at the airport told me I will get an email. Still waitingReviewed 26 May 2021

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2.0

Pros:The drop off worked well.Cons:Terrible pick up at national airport. Waited in line for 4 hours. So, Thrifty rented out way too many cars with far too few staff. There were only 2 persons at the counter and frequently one would leave - reasons unknown. Then AFTER finally getting to the counter, we had to wait ANOTHER 45 MINUTES for our vehicle to be ready. THEN, while driving on our leg from Washington to Nashville (1st day of trip to Dallas), we got a low tire pressure warning. Stopped immediately, called Thrifty, waiting on and off hold for almost 2 hours - only to be hung up on in the end. Had to fend for ourselves and by the grace of god only, reached our destination. Never rent again from Thrifty, ever.Reviewed 4 May 2021

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2.0

Pros:I did not like this experience at all. I went on April 30, 2021 for a 4 pm pickup. They had one person at the counter running thrifty, dollar and even hertz customers at one point. A long line was already formed by the time I arrived to pick up a van I "reserved". I ended up waiting for about 50 mins and in that time an even longer line formed down toward the stairwell. While waiting in line the lady announced that there would be a 45 min delay in getting a vehicle. I was hoping that only applied to people who did not have "reservations", although I do not wish that delay on anyone. When it was my turn I was prepared for the worse and was told that reservations do not matter because they do not have any vehicles available. Then she blamed customers for not returning them and for returning them dirty. If that was the case then do not allow people to reserve vehicles that are not available. I left without the vehicle I reserved in advance. Waste of time.Cons:Have more people working at the counter. Do not allow for reservations unless the vehicle is actually available. It makes no sense to assume that customers will return a vehicle on the day and time they are suppose to and overlap reservations by letting people reserve that same vehicle for that time. It leaves no room for error, which seems to have happened to everyone that waited in that line for close to an hour.Reviewed 2 May 2021

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2.0

Pros:NoCons:YesReviewed 2 May 2021

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2.0

Pros:It was cleanCons:Pick up: waited over an hour to get a car because they had no cars (I had a reservation) 20 other people had this same problem. Car: was an older car. No CarPlay, so had to look at my phone for gps. If I’m paying hundreds of dollars for a car rental, I should I least get a newer car.Reviewed 26 Apr 2021

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6.0

Cons:There was only one person working the counter and over 15 customers in line. The wait was over an hour long.Reviewed 25 Apr 2021

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2.0

Pros:There was a manager named Dwight, that was juggling about ten tasks at once ... no cars, no clerks, etc.... but he was still courteous and as competent as could be considering the chaos around him.Cons:Have the desk staffed... have the car reserved available.... have a contact person at pick-up or drop off that can at least direct people and keep the process organized.Reviewed 5 Apr 2021

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• Where can I book Thrifty car rentals at Reagan-National Airport?

  There are eighteen car rental agencies in DCA. To access the counters, go to the first floor of Parking 1. If you are a member of a rental car club, go straight to the 2nd or 3rd floor of Parking 1 to get the keys to your rented vehicle. There are two ways to get to the rental car pick-up location from the airport. You can take a 10 to 15min walk from terminals 1 and 2, following the signs towards parking 1 to get to the location. You can also take the rental car parking shuttle at doors 4 and 8 of baggage claim, the arrivals level 1 to the rental car stop.

• What amenities are offered by Thrifty car rentals at Reagan-National Airport?

  Thrifty car rental vehicles have a GPS navigation system to help you easily navigate the city. The agency provides car seats, of different sizes, to renters with infants or children according to age, weight, etcetera. This agency also offers assisted services to persons with limited mobility and has vehicles designated for persons with reduced mobility. You can also request a chauffeur for convenience.

• What documentation is required to rent Thrifty car rentals at Reagan-National Airport?

  Vital documents will be required by the agency when renting a car. You must have a valid driver's license with a year of experience driving, zero major endorsements, documents confirming your identity like an Identification Card or a Passport credit card with your name as the primary renter, and a required rental and deposit limit. If you booked your car before your travel date, you should have a printed booking confirmation voucher from the email you receive from the agency.

• How much does it cost to hire a car from Thrifty at Washington, D.C. Reagan-National Airport?

  On average a hire car from Thrifty at Washington, D.C. Reagan-National Airport costs £44 per day.

• What is the most popular hire car from Thrifty at Washington, D.C. Reagan-National Airport?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked hire car type from Thrifty at Washington, D.C. Reagan-National Airport.

• Where can I find Thrifty hire cars at Washington, D.C. Reagan-National Airport?

  1 Aviation Circle is the closest Thrifty hire car location to Washington, D.C. Reagan-National Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Washington, D.C. Reagan-National Airport (DCA)?

  Yes