Irving Car Hire

Cons: The insurance cost more than the rental itself. It more than doubled the total cost, and we just went with the "basic" package. Plus, it wasn't clear that we were to pay for the insurance when we returned. We thought that we paid for the insurance up front so that was an unpleasant surprise.

Cons: There was no car available for us for the time we reserved. I was told I'd have to wait about 90 minutes to get a car; and ,even then, there were no guarantees I'd get an SUV as I'd requested.

Cons: From irving tx til we arrived in Columbia sc we had tire issues, we had to keep airing the back tires, lights on, when dropped off they were on, I even called roadside numerous times.....case#160316798, please help adjust our rental fees for all the issues since we were charged fees for missing our flight :(

Cons: Poor customer service the truck was suppose to be a six seated however was a five seater which was uncomfortable for our family no others available. They called 2 hours after drop off with attitude stating we caused damage to the truck however if they had checked the contract they would have seen that the damage was pre existing when my husband called back to clarify they were rude and too busy to address his concerns and said they would call back with no return call

Cons: They told me I was late by more tan one hour so the reservation was cancelled then I waited for hours for a car

Cons: The car was absolutely filthy. We could not see out of the windshield at night without cleaning it. The outside of the car had large sticky spots left from transit stickers. We found a few cups worth of cheerios and 4 children's toys in different parts of the car.

Cons: When it came time to get the car there were no cars available. I will never use Avis again.

Cons: getting charge 30.00 to use a toll that i never used