Pick-up location | Irving |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Mini, Pick-up truck, Standard, Standard SUV |
Hire locations | 11 |
Airport locations | 1 |
Popular agencies | Easirent |
Economy | £48/day |
Compact | £49/day |
Intermediate | £54/day |
Standard | £58/day |
Full-size | £53/day |
Mini | £47/day |
Pick-up truck | £339/day |
Compact SUV | £54/day |
Intermediate SUV | £64/day |
Standard SUV | £66/day |
4.6
Okay
19 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
4.6
2 locations in Irving
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Reviews
10.0 Excellent
Mar 2021
Pros:
Everything was smooth & friendlyCons:
Longer rental....3.6 Mediocre
Oct 2019
Pros:
I prepaid for a Hertz rental car for our 5 day vacation. However when we arrived to the rental location, there were no cars available. The Hertz staff were unhelpful and did nothing to remedy the situation besides giving me the Hertz phone number. In short we lost money and time and gained nothing from the experience except the wisdom to never book through Kayak again.2.0 Mediocre
Apr 2019
Cons:
Was notified 30 minutes before pick up time there was no car available for me. I was told they would call me within 20 mins with a car & never heard back. I continued calling them throughout the day, each time there was a different excuse why there wasn’t a car available. Had to rent from enterprise2.0 Mediocre
Sep 2018
Cons:
I made a reservation about two weeks in advance of my trip, when I went to pick up the car the assistant manager told me they didn’t have anymore cars and they haven’t had any for two days. That’s not the end of it, when I inquired about why I wasn’t informed the assistant manager told me that they’ve been “trying to call me” But the problem is I actually called this particular Hertz office the day before pick up and then the morning of and both times my reservation was confirmed by the associate. This manager never apologized and showed a complete disregard for the inconvenience and then gave me an attitude for being upset quote “I don’t know what you want me to do” and shrugged her shoulders. When I inquired about my refund she said “we didn’t charge you” as she walked off to the back. I will not be doing business here ever again.10.0 Excellent
Aug 2018
Pros:
The lady who helped me with pick up and drop off was amazingly helpful. She'll be the reason I book with Hertz in the future.6.8 Good
Oct 2017
Pros:
Customer service was good,did not have to wait too long to pick up my carCons:
Did not like what l went through to get an exchange, had to go to four different locations before l was able to get another car.Budget
2.0
Mediocre
6 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Irving
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Reviews
2.0 Mediocre
May 2021
Pros:
Drop off was easyCons:
Budget called a day before to inform that all cars were sold out and cancelled the rental . Then on the day of the rental they called to inform they now have a car available. Very unreliable to rent if you have solid plans for the day . Also they overcharged2.0 Mediocre
Mar 2021
Pros:
nothing because they cancelled my reservation7.6 Good
Sep 2017
Pros:
Car was clean and prompt pick up and drop offCons:
The car had some mechanic issues. Very noisy when driving in the freeways. Better take it for service10.0 Excellent
Jun 2017
Cons:
getting charge 30.00 to use a toll that i never used2.0 Mediocre
May 2021
Pros:
Drop off was easyCons:
Budget called a day before to inform that all cars were sold out and cancelled the rental . Then on the day of the rental they called to inform they now have a car available. Very unreliable to rent if you have solid plans for the day . Also they overcharged2.0 Mediocre
Mar 2021
Pros:
nothing because they cancelled my reservation7.6 Good
Sep 2017
Pros:
Car was clean and prompt pick up and drop offCons:
The car had some mechanic issues. Very noisy when driving in the freeways. Better take it for service10.0 Excellent
Jun 2017
Cons:
getting charge 30.00 to use a toll that i never used3 locations in Irving
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Reviews
2.0 Mediocre
Sep 2018
Pros:
I was not happy they change the rate I have to cancel my reservation go with Budget rental car they still holding my money still is not clear I was not happy okay I will never again go back to Enterprise the price you guys gave me then double it I was not happy guys6.8 Good
Jan 2017
Pros:
The staff was polite and the car ran well.Cons:
The car was absolutely filthy. We could not see out of the windshield at night without cleaning it. The outside of the car had large sticky spots left from transit stickers. We found a few cups worth of cheerios and 4 children's toys in different parts of the car.10.0 Excellent
Jan 2017
Pros:
The customer service was wonderful. I was helped by Andre Stephens, and he was unbelievably kind and helpful. Could not give enough positive feedback!10.0 Excellent
Dec 2016
Pros:
I was picked up on time. They upgraded the car for me. Clean car.10.0 Excellent
Dec 2016
Pros:
She was helping me with a excellent service. very well mannered employee, I never saw such a person with those charactieristic. Enterprise should definitely give recognition to her. Thank you Debra for making my trip wonderful!10.0 Excellent
Jul 2020
Pros:
YesCons:
Everything was great2.0 Mediocre
Sep 2018
Pros:
I was not happy they change the rate I have to cancel my reservation go with Budget rental car they still holding my money still is not clear I was not happy okay I will never again go back to Enterprise the price you guys gave me then double it I was not happy guys6.8 Good
Jan 2017
Pros:
The staff was polite and the car ran well.Cons:
The car was absolutely filthy. We could not see out of the windshield at night without cleaning it. The outside of the car had large sticky spots left from transit stickers. We found a few cups worth of cheerios and 4 children's toys in different parts of the car.10.0 Excellent
Jan 2017
Pros:
The customer service was wonderful. I was helped by Andre Stephens, and he was unbelievably kind and helpful. Could not give enough positive feedback!10.0 Excellent
Dec 2016
Pros:
I was picked up on time. They upgraded the car for me. Clean car.10.0 Excellent
Dec 2016
Pros:
She was helping me with a excellent service. very well mannered employee, I never saw such a person with those charactieristic. Enterprise should definitely give recognition to her. Thank you Debra for making my trip wonderful!Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Irving
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Reviews
6.4 Good
Oct 2018
Pros:
Close to home to pickup and dropCons:
First time I was told to clean inside vehicle before returning it.2.0 Mediocre
Nov 2016
Pros:
I liked how I could order and cancel the reservation online.Cons:
When it came time to get the car there were no cars available. I will never use Avis again.6.4 Good
Oct 2018
Pros:
Close to home to pickup and dropCons:
First time I was told to clean inside vehicle before returning it.2.0 Mediocre
Nov 2016
Pros:
I liked how I could order and cancel the reservation online.Cons:
When it came time to get the car there were no cars available. I will never use Avis again.Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Irving
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Irving
Most popular agency | Avis |
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Most popular car type | Intermediate |
Average price | £48/day |
Good deal | £43/day |
Some Irving car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Irving.
Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Irving car rental.