San Bruno car hire

Cons: The manager John ran a good shop.

Cons: The San Bruno office feels like a fly-by-night store front operation. I waited 25 minutes to get my car and the agent at the desk kept saying 5 minutes. She was listening to a conference call training while I waited. I learned about how Hertz wants to handle car damage challenges from clients. Fascinating. No magazines or water. The walls are dirty too. When I dropped off the car nobody was in the office. I banged on the door that led to their garage. Eventually a guy came out and took my car keys. No receipt. He had me write down my email. It felt very unprofessional.

Cons: To tell me that the time i was booking the car it the place will be closed!!!!

Cons: Right before i got my key from the guy he pushed to sell insurance on the car. I understood what covers what not but way he presented the up sale was not very friendly experience. He literally used scare tactic repeatedly asking me with high tone “how you gona pay the damage” i was not expected to get yelled at and agreed to pay 20 dollar insurance. Car was amazing no problem at all. When I returned i was also charged fuel fee which I returned same as before. Even tough they changed for me people should be very careful what they are paying for.

Cons: I rented for a specific rate, but was charged more than that at counter. Tire pressure light on, no agent to notify at return. I will not rent again.