|"I absolutely loved everything!"||(in 4 reviews)|
|"Great Spa facilities and great location"||(in 4 reviews)|
|"Staff were friendly and helpful."||(in 33 reviews)|
|"Fire place is broken."||(in 4 reviews)|
|"No room service at all!"||(in 17 reviews)|
|"There was no coffee and tea facilities in the room."||(in 2 reviews)|
|room service||in 104 reviews|
|great room||in 93 reviews|
|staff was great||in 90 reviews|
|beautiful hotel||in 63 reviews|
|comfortable bed||in 19 reviews|
|first floor||in 14 reviews|
|use spa||in 14 reviews|
|complimentary upgrade||in 13 reviews|
|celebrating a birthday||in 11 reviews|
|chicago||in 11 reviews|
|fire place||in 11 reviews|
|coffee and tea||in 8 reviews|
|several times||in 8 reviews|
|monoxide detector||in 7 reviews|
|great stay||in 5 reviews|
|croque||in 3 reviews|
|one night||in 3 reviews|
|waldorf astoria||in 3 reviews|
Staff was excellent, room was very clean and very comfy. Room service for dinner was great.
Only two elevators that allow 2 people at a time, took forever to get on an elevator. Fire place in the room, the reason we book this hotel over others, does not work. Room service unavailable in the morning, call 5 times, remain on hold for over 30 minutes only to get busy signals each time. Contacted front desk who confirmed they were available, called one more time, still unreachable. Because of this we were unable to have coffee in the morning, no coffee make in room. Quite disappointing for a hotel that is supposed to be top tier in Chicago
I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.
Beautiful hotel with mediocre service
Beautiful. Comfortable, luxurious.
Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
The Waldorf-Astoria offers top-of-the-line luxury in the Windy City. The hotel offers an intimate, boutique feel but offers all the amenities of a large hotel, therefore it caters perfectly to both leisure and business travelers.
The 215 luxurious rooms and suites offer fresh décor, rich furnishings, and dazzling views of downtown and Lake Michigan shoreline. Contemporary furnishings, neutral tones, and gorgeous marble bathrooms that offer separate showers and soaking tubs, as well as TVs inset in the mirrors add to the modern and sleek style of the rooms. In-room amenities are standard and feature all necessary conveniences for traveling guests.
The Waldorf-Astoria is adjacent to the hip Rush Street and within walking distance of popular bar, restaurants, and attractions. Its near boutique shopping on Oak Street and high-end shopping on the Magnificent Mile. Within walking distance are the Hancock Observatory and Museum of Contemporary Art. The classy Gold Coast is a popular tourist destination with famous homes such as the Playboy Mansion and Potter Palmer's lakeshore castle that attract tourists.
Relaxing on-site amenities at the hotel include an award-winning spa and health club and indoor lap pool. Guests can dine in the comforts of two Michael Mina Restaurants at the Waldorf Astoria Chicago. Petit Margeaux, a classic French patisserie on the hotel's lobby level, and Margeaux Brasserie, a Parisian café with elevated French cuisine combined with locally sourced ingredients. In addition, the hotel offers charming venues for meetings.
Unrivaled elegance, spectacular views, and spacious surroundings make Waldorf Astoria Chicago a relaxing second home in Chicago.
based on 272 reviews
Policies vary by room type and provider.
All reservations at Waldorf Astoria Chicago – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Waldorf Astoria Chicago is located at 11 East Walton in Near North Side, 1.7 miles from the centre of Chicago. 360 CHICAGO is the closest landmark to Waldorf Astoria Chicago.
Check-in time is 15:00 and check-out time is 12:00 at Waldorf Astoria Chicago.
No, Waldorf Astoria Chicago does not offer free Wi-Fi.
No, Waldorf Astoria Chicago does not offer free parking.
No, Waldorf Astoria Chicago does not offer free airport shuttle service.
Waldorf Astoria Chicago is 9.9 miles from Chicago Midway.
Yes, Waldorf Astoria Chicago is a pet-friendly hotel.
Yes, Waldorf Astoria Chicago has a pool on-site.
Waldorf Astoria Chicago has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.