|"Great place to stay."||(in 2 reviews)|
|""clean, cozy , very nice staff.""||(in 49 reviews)|
|"Happy hour specials were great."||(in 1 review)|
|"Customer service was horrible."||(in 4 reviews)|
|"Beach hotel with no balcony?"||(in 17 reviews)|
|"The pool is smaller than advertised."||(in 2 reviews)|
|room was comfortable||in 133 reviews|
|great location||in 97 reviews|
|staff was nice||in 97 reviews|
|close to the beach||in 91 reviews|
|cocoa beach||in 77 reviews|
|get in the hotel||in 69 reviews|
|parking garage||in 58 reviews|
|front desk||in 50 reviews|
|bar and restaurant||in 43 reviews|
|starbucks||in 36 reviews|
|bed was very comfortable||in 25 reviews|
|service great||in 17 reviews|
|within walking distance||in 16 reviews|
|happy hour||in 9 reviews|
|pool was small||in 8 reviews|
|four points||in 6 reviews|
|towels replaced||in 6 reviews|
|tv remote||in 6 reviews|
It was close to the port and the staff were friendly.
Bathroom should have been fully cleansed and tub needed to be re-glazed. Nightly rate should be adjusted down until the rooms in the property are fully up to standard
One block from the beach. Starbucks in the hotel.
The pool felt like an afterthought. Very small and basically in the parking garage. Didnt expect to look out of our room to a store. No window to the outside felt weird. Had to pay for parking even as a guest. Found that the hotel smelled like mens cologne everywhere.
Location was great parking was super easy loved that a Starbucks is on property. Rooms were a decent size.
Housekeeping was lacking we had to have the sheets changed at check in because they were inside out & ripped. Cleaning person came in second day & dropped off towels & made beds. Didn't take dirty towels ( were on floor) didn't refill toilet paper that was almost complete empty. I felt like if they weren't taking care of what you can see then they probably are not doing such a great job of over all cleaning.
When I arrived I was told they were overbooked! I had to go to another hotel next door that was not nearly as nice. What made me most angry was that I had called the hotel when I landed and told them I was still coming since it was 9:00pmEST. They said no problem we have your reservation. Then as soon as I walked into the lobby they said Ms. Perz?? There is a maintenance problem with your room so we have you staying at the comfort inn and suites next door. When I went to comfort inn they told me the Four Points accidentally overbooked . So #1 they LIED, #2 they knew this was going to be an issue an hour prior when I called them! They could have at least told me then!
Front desk supervisor
Had a mix up the first night we stayed before our cruise, and front desk attendant was very rude, the next morning the Front Desk Supervisor was VERY helpful and apologetic! I wish I could remember his name to call the manager of the hotel.
Our room was nicely sized, neat, clean, and up to date, with the amenities that you would expect from Sheraton. We had a very nice room. The staff was professional and very nice and accommodating. No Issues at all. Not sure where some of the reviews are coming from, but we would definitely stay there again, and recommend it to others. It is connected to the Cocoa Beach Surf Company store (very nice) and a wonderful Restaurant/Grill with huge shark/fish tank, and a Starbucks! - no need to venture outside for coffee if it happens to be raining. Oh, and its next door to Ron Jon! But don't disregard the CBSC...
The ONLY thing that would make this hotel better, would be if it were closer to, or on the beach. It's not a far walk at all, though, but might be too far for folks with small kids and carrying a ton of stuff. In that event, Alan Shepherd park is about a block away with parking ($10 per day) on the beach, or there are other free park(ing) options nearby as well.
The only reason they got a 2 was because IF the rooms were clean, it would be a good hotel. And the staff seems nice. Particularly one if the cleaning crew guys whom was very friendly and warm.
My room was dirty. Not to the immediate eye. There were food remains under the bed, couch and behind the dresser. There was a bottle of cleaner left behind one day on the dresser by my stuff. There was chalky food on the couch. And my key didnt work 2 separate days. I addressed the issues to the Sheraton, I got an email back stating they would address the issues. I got a call from the assistant manager from the Four Points to apologize. I will not stay there again nor recommend it.
The staff was very friendly and helpful.They went out of their way to be accommodating.
Featuring an outdoor pool, Four Points by Sheraton Cocoa Beach provides well-appointed rooms close to Port Canaveral. It also offers a 24-hour reception, an express check-in and check-out feature and free Wi-Fi.
There are a range of amenities available to those staying at Four Points by Sheraton Cocoa Beach, such as laundry facilities, a library and an airport shuttle. A fitness centre is available to those wanting to keep up their exercise regimes while away.
The air conditioned rooms at Four Points Cocoa Beach are well-appointed.
Melbourne International Airport is less than a 40-minute drive from Four Points Hotel Cocoa Beach. Fishing and surfing are a few recreational options available nearby.
based on 324 reviews
Policies vary by room type and provider.
Guests with existing Four Points by Sheraton Cocoa Beach reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Four Points by Sheraton Cocoa Beach for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Four Points by Sheraton Cocoa Beach is located at 4001 North Atlantic Avenue, 2.4 miles from the centre of Cocoa Beach. Cocoa Beach Surf Museum is the closest landmark to Four Points by Sheraton Cocoa Beach.
Check-in time is 15:00 and check-out time is 12:00 at Four Points by Sheraton Cocoa Beach.
Yes, Four Points by Sheraton Cocoa Beach offers free Wi-Fi.
No, Four Points by Sheraton Cocoa Beach does not offer free parking.
No, Four Points by Sheraton Cocoa Beach does not offer free airport shuttle service.
Four Points by Sheraton Cocoa Beach is 17.6 miles from Melbourne. Four Points by Sheraton Cocoa Beach is 42.8 miles from Orlando.
Yes, Four Points by Sheraton Cocoa Beach is a pet-friendly hotel.
Yes, Four Points by Sheraton Cocoa Beach has a pool on-site.
Four Points by Sheraton Cocoa Beach has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.