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Best Western Heritage Inn

4600 Clayton Road, Concord, CA 94521-7644, United States
+1 925 686 4466


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Overall guest ratings

7.5/10 Good
Based on 327 reviews
See all reviews

Review highlights

  • 9.6
  • 8.9
  • 8.2
  • 5.2

Good to know

  • Spacious rooms


    show all


    Welcome to the BEST WESTERN Heritage Inn! Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it's the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you're here for a golf getaway or you're taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. Located between San Francisco and Napa, downtown Concord offers a wide variety of authentic cuisines from Italian to Mexican, Japanese to American and more. Military families who stay with us especially enjoy the many choices there's sure to be something for everyone. Whether you're here for business with the refineries or on location with construction companies, our Concord hotel makes business travel a little easier and much more enjoyable. The nearby Concord Pavilion is the hot spot for concerts and events year-round. Find out what's happening while you're in town and you're guaranteed to be in for a real treat. The charm of the town gives it a homey feel that embraces every traveler. Whether you'll be here for a night or a season, you deserve to be treated like part of the family. Reserve your upcoming stay at the BEST WESTERN Heritage Inn today!

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    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Spa
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Sauna
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall rating

    7.5 Good
    Based on 327 reviews
    • 9.6 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 8.2 "Location is great."
    • 8.1 "Great service."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.2 "Rooms are ok."
    • 0.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.9 Good
    Based on 147 reviews
    • 9.7 "Excellent pool."
    • 8.5 "Breakfast is good."
    • 8.5 "Location is great."
    • 7.9 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 5.5 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.0 "Only 60% said rooms were clean enough."

    Overall rating

    7.3 Good
    Based on 98 reviews
    • 9.5 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 8.4 "Great service."
      7.8 "78% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Average comfort."
    • 4.9 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
    View all review categories

    Overall rating

    7.3 Good
    Based on 81 reviews
    • 8.9 "Breakfast is good."
    • 8.0 "Great service."
    • 7.8 "Good location."
    • 5.5 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.5 "Average amenities."
    • 5.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "Beds were acceptable for 51%."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

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