Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Best Western Heritage Inn

4600 Clayton Road, Concord, CA 94521-7644, United States
+1 925 686 4466

£79+

Overall guest ratings

7.7/10 Good
Based on 358 reviews

Review highlights

  • 9.8
  • 8.7
  • 8.7
  • 6.0

Good to know

  • Spacious rooms

Nearby

    show all

    About

    Welcome to the Best Western Heritage Inn! Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it's the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you're here for a golf getaway or you're taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. Located between San Francisco and Napa, downtown Concord offers a wide variety of authentic cuisines from Italian to Mexican, Japanese to American and more. Military families who stay with us especially enjoy the many choices there's sure to be something for everyone. Whether you're here for business with the refineries or on location with construction companies, our Concord hotel makes business travel a little easier and much more enjoyable. The nearby Concord Pavilion is the hot spot for concerts and events year-round. Find out what's happening while you're in town and you're guaranteed to be in for a real treat. The charm of the town gives it a homey feel that embraces every traveler. Whether you'll be here for a night or a season, you deserve to be treated like part of the family. Reserve your upcoming stay at the Best Western Heritage Inn today!

    Less More
    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Spa
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Sauna
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 358 reviews
    • 9.8 "Excellent pool."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      10.0 "100% were happy with the room service."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 6.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 182 reviews
    • 9.8 "Excellent pool."
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 6.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    View all review categories

    Overall rating

    7.1 Good
    Based on 96 reviews
    • 9.7 "Excellent pool."
    • 8.9 "Location is great."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    7.3 Good
    Based on 78 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 6.1 "Average amenities."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    concord
    best western
    room was spacious
    hotel close to the freeway
    free breakfast
    non smoking room
    staff was very helpful
    spacious room
    friendly staff
    whirlpool tub
    disappointed in our priceline
    non-smoking room was available
    room was available
    phone work
    deposit at check
    convenient to the bus

    Photos
    Map

    Map

    Close