Overview

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Allegro Cozumel
Top Beach Hotel

KM 16.5 Carretera Sur, San Francisco, Palancar, 77600 Cozumel, QR, Mexico
+52 987 872 9770

£94+

Overall guest ratings

8.5/10 Excellent
Based on 2,969 reviews

Review highlights

  • 8.9
  • 8.3
  • 8.2
  • 4.0

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Location. This family-friendly resort is on the southwest coast of Cozumel on 130 meters of white-sand beach. Paradise Beach is 1.7 kilometers away, and Playa San Francisco is 2.3 kilometers away.

    Property Features.

    At this family-friendly all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. There are 5 restaurants and 5 bars for guests' convenience. Recreational activities and entertainment may also be included, as well as a children's club with supervised activities for the young ones. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Allegro Cozumel All Inclusive is right on the beach, and features an outdoor pool, a spa tub, a fitness facility, and a kid's pool. Allegro Cozumel All Inclusive has multiple restaurants and multiple bars/lounges. Business amenities include wireless Internet service (surcharge) and a computer station.

    Guestrooms. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and complimentary bottled water. Bathrooms provide bathrobes and hair dryers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Meeting/Banquet facilities
    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Laundry facilities
    • Child pool
    • Beauty salon
    • Cable or satellite TV
    • Safe
    • Pets not allowed
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,009 reviews
    • 8.9 "Beach is lovely."
      8.3 "Beach sports facilities are great, according to 83%."
    • 8.3 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% found the restaurant service to be one of the best."
      7.4 "Lovely bar service, according to 74%."
      8.6 "Housekeeping was great, according to 86%."
      8.3 "Excellent childcare, thought 83%."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.1 "51% thought the dining experience was appropriate."
      5.9 "Desserts were ok, said 59%."
      6.9 "Only 69% thought the fish/seafood dishes were good."
    • 4.0 "Rooms are not good."
      1.6 "84% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      2.4 "76% said rooms were small."
      3.0 "For 70%, the rooms looked old."
      0.9 "91% had problems with the shower."
      1.4 "86% were disappointed with the minibar."
      1.5 "85% thought the tv was sub-standard."
      3.2 "68% said the bathroom was dirty."
      0.0 "100% criticized the small bathroom."
    • 3.3 "Internet is poor."
      4.3 "57% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      2.4 "76% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    7.6 Good
    Based on 1,594 reviews
    • 9.2 "Wonderful beach."
    • 8.4 "Location is great."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.5 "Average value."
    • 5.0 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.1 "Rooms are not good."
      1.6 "84% complained about the bathroom."
    • 3.0 "Quite uncomfortable."
    • 2.9 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
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    Overall rating

    6.7 Good
    Based on 1,414 reviews
    • 9.1 "Wonderful beach."
      8.2 "Beach sports facilities are great, according to 82%."
    • 8.4 "Location is great."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.4 "Food is average."
    • 3.7 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.3 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    food was good
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