Overview

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Europa Gatwick Hotel

Balcombe Road, Crawley, RH10 7ZR, United Kingdom
+44 129 388 6666

£32+

Overall guest ratings

5.4/10 OK
Based on 3,324 reviews

Review highlights

  • 6.0
  • 4.4
  • 3.7
  • 3.0

Nearby

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    About

    With a stay at Europa Gatwick Hotel & Spa in Crawley (Maidenbower), you'll be convenient to Worth St. Nicholas' Church and Hawth Theatre. This hotel is within close proximity of Tilgate Park and County Mall Shopping Centre.

    Rooms

    Make yourself at home in one of the 246 guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Express check out
    • Cable or satellite TV
    • Free parking
    • Long-term parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    Based on 3,324 reviews
    • 6.0 "Location is acceptable."
    • 5.7 "Service is ok."
    • 4.4 "Breakfast is below average."
    • 3.7 "Disappointing food."
    • 3.0 "Quite uncomfortable."
    • 2.9 "Terrible amenities."
    • 2.4 "Horrible vibe."
    View all review categories

    Overall rating

    5.6 OK
    Based on 1,695 reviews
    • 6.4 "Location is acceptable."
    • 6.1 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      5.8 "Bar service was average, according to 58%."
    • 4.6 "Breakfast is below average."
      4.8 "52% said the breakfast was too expensive."
    • 4.4 "Disappointing food."
      0.9 "For 91%, the dining experience was not enjoyable."
      1.9 "The price was too high for 81%."
      0.5 "Unclean dining area, according to 95%."
    • 3.0 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      1.5 "85% didn't like the architecture."
      1.8 "82% thought the facilities needed updating."
      2.2 "78% were unhappy with the handicap accessible facilities."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.3 OK
    Based on 631 reviews
    • 5.9 "Average value."
    • 5.9 "Location is acceptable."
    • 5.4 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 4.2 "Breakfast is below average."
    • 3.2 "Food is inedible."
      0.9 "For 91%, the dining experience was not enjoyable."
      4.4 "56% did not like what was on the menu."
      1.5 "The price was too high for 85%."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.8 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall rating

    3.5 Mediocre
    Based on 99 reviews
    • 6.8 "Average value."
    • 6.1 "Location is acceptable."
    • 5.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 3.3 "Disappointing food."
    • 2.9 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
    • 1.8 "Awful rooms."
      1.4 "86% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
      2.9 "71% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      1.8 "82% had problems with the shower."
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    Overall rating

    5.5 OK
    Based on 897 reviews
    • 6.6 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.7 "Location is acceptable."
    • 5.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
      6.4 "Only 64% found the restaurant service to be good."
    • 4.0 "Breakfast is below average."
      3.9 "61% said the breakfast was too expensive."
    • 3.7 "Disappointing food."
      1.2 "For 88%, the dining experience was not enjoyable."
      4.5 "55% did not like what was on the menu."
    • 3.2 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      3.6 "64% said rooms were small."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.3 "87% didn't like the architecture."
      1.6 "84% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
      2.2 "78% didn't like the unstylish hotel."
    View all review categories
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