Overview

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Extended Stay America - Chicago - O'Hare

1201 East Touhy Avenue, Des Plaines, IL 60018, United States
+1 847 294 9693

£62+

Overall guest ratings

6.6/10 Good
Based on 504 reviews

Review highlights

  • 9.4
  • 8.2
  • 4.5
  • 4.3

Good to know

  • Good access to airport

Nearby

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    About

    Located just 4.9 mi (7.9 km) from the airport, Extended Stay America - Chicago - O'Hare offers a free shuttle at scheduled times. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Free airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    Based on 504 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Amenities are good."
      7.7 "77% thought the building was wonderful."
    • 7.0 "Good service."
      6.7 "67% said the reception staff was ok."
      6.4 "64% thought the shuttle service was ok."
      6.5 "Only 65% thought the service was professional."
      6.3 "Housekeeping was ok, according to 63%."
    • 5.0 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.3 "87% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      0.0 "100% had problems with the shower."
      1.1 "For 89%, the rooms looked old."
    • 3.1 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
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    Overall rating

    6.9 Good
    Based on 176 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Good value."
    • 7.0 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 4.7 "Disappointing food."
    • 4.4 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      3.3 "67% said rooms were dirty."
      2.2 "78% complained about the bathroom."
    • 4.2 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
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    Overall rating

    5.4 OK
    Based on 115 reviews
    • 9.3 "Terrific location."
    • 7.0 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 4.7 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% said the bathroom was dirty."
    • 2.9 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."

    Overall rating

    6.2 Good
    Based on 115 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "Excellent value."
    • 7.1 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 4.5 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
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    Overall rating

    7.5 Good
    Based on 95 reviews
    • 9.3 "Terrific location."
    • 6.7 "Service is ok."
      6.1 "61% thought the shuttle service was ok."
    • 4.6 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 4.5 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
    • 4.0 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
    Good to know
    "Good access to airport"
    data provided by TrustYou

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