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Des Plaines Car Hire

Fri 9/12 Pick-up
12:00
Sat 10/12 Drop-off
12:00
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Des Plaines car hire reviews and directory

Advantage
advantage
Car hire reviews:
Good (6.3, 58 reviews)
Car hire locations in Des Plaines:
1 location
Advantage
Locations in Des Plaines
CHICAGO O`HARE INTL AIRPORT
(800) 777-5500
  • 6.1
  • 6.6
  • 6.7
  • 5.6
  • 6.5
Recent reviews
2.0 Poor
21 Oct 2015
Worst experience ever
Pros: Nothing. Was unable to use their service. Had to rent from another provider.
Cons: Just terrible. Had to rent from another provider. Was traveling for a funeral and this experience did not help the situation. This company is completely unresponsive and I would never use them again. Not that I was even able to use them this time.
4.0 Mediocre
11 Feb 2016
Disappointed
Pros: Car was ok
Cons: Took 30-40 minutes for the shuttle to arrive. Then we tried to downsize our car to save $ since we had less people than planned. The girl at counter, Sheena, said ALL CARS WERE THE SAME PRICE. Total lie. We were too tired to argue but feel we got RIPPED OFF!!!
9.2 Excellent
20 Jun 2016
Pros: Nice vehicle.
Cons: Cat was fairly new but smelled smoke.
8.0 Good
13 Sep 2016
Pros: Car was very clean and we made good time on the shuttle from the airport and upon return.
Cons: Before handing me the keys, the clerk said the car had been inspected and all was good (no damage), but I did a walkaround anyway and found the car had scrape damage on the front right bumper/panel. That shook my trust in their honesty. I would have been furious had I been blamed for damage I didn't cause. The clerk was quick to circle the location on the ticket indicating the damage was pre-existing.
10.0 Excellent
13 Oct 2015
Advantage rental, affordable and friendly and help
Pros: The pick up and drop off is easy and staff are very efficient, even when it's busy. Also, price is great
Cons: None
9.6 Excellent
18 Oct 2015
Pros: Price.
Cons: Off site is less convenient, but worth the savings.
2.0 Poor
8 Nov 2015
No Car Available
Cons: No Car Available On Arrival
8.0 Good
12 Nov 2015
Give better Directions
Pros: Car was clean and as advertised. Service was quick.
Cons: Directions to the shuttle pickup were incorrect. Calling the Advantage numbers for Des Plaines got an automated phone system with no option to talk to a human at Des Plaines who could have told me where to go.
7.6 Good
14 Nov 2015
Great Staff
Pros: Everyone who worked at the Advantage outlet near O'Hare was kind, professional, and helpful. In less than ideal conditions at times, each staff member was wonderful.
Cons: The location is not as close to the airport as some of the other rental car agencies, and the facility is not as large. You have to plan to spend more time for the pick-up and return because of the location/size.
2.0 Poor
17 Nov 2015
Over charge
Pros: The front desk lady was nice. The shuttle driver was nice guy
Cons: I was over charged for gas. I only drove 50 mile and charged for full tank. Give me a break
Enterprise
enterprise
Car hire reviews:
Good (7.9, 48 reviews)
Car hire locations in Des Plaines:
2 locations
Enterprise
Locations in Des Plaines
1670 S. River Road
+1 847 298 3003
6400 N Schilling Rd
+1 847 928 3320
  • 7.9
  • 8.3
  • 8.2
  • 7.7
  • 7.3
Recent reviews
8.0 Good
8 Jan 2016
Enterprise Chicago O'Hare
Pros: At least Enterprise had an alternate vehicle for me. Pleasant personnel.
Cons: Enterprise did not hold the vehicle I had reserved, and the alternative provided was not as comfortable nor fuel efficient.
10.0 Excellent
31 Oct 2015
Pros: i think the people who work at Enterprise Car rental are SUPER NICE.
10.0 Excellent
4 Nov 2015
Friendly service
Pros: True customer service.
Cons: New kiosk system slow and needs refinement.
7.2 Good
8 Nov 2015
DIdn't have the truck that i ordered
Pros: Found me an SUV
Cons: But rather needed a truck
8.0 Good
15 Nov 2015
Cons: Signs to enterprise were not clear (ord)
8.0 Good
22 Nov 2015
Pros: Friendly reception
Cons: Nissan versa defrost doesn't work well. Apparently the versa note I had cannot inflow outside air.
10.0 Excellent
24 Nov 2015
Pros: flight cancelled to Chicago; routed to Indianapolis. Agent at Enterprise was excellent.
6.0 OK
25 Nov 2015
Poor customer service
Pros: The van was fine. It was easy to pick-up and drop off.
Cons: They guy that assigned me the van at the Enterprise office was kind of a jerk. He kept trying to sell me things I didn't need. For example, I didn't need the GPS. I can easily get directions from my phone. When I pointed this out, under his breath he said, "Great to keep rolling through all that data." I don't need that. How does he know how much data I have.
8.4 Excellent
27 Nov 2015
Pros: I liked the staff was attentive to the customers for the most part.
Cons: Car wasn't cleaned off and had no snow brush. The tire pressure was low.
8.8 Excellent
28 Nov 2015
Good Rental
Pros: The customer service at O'Hare Enterprise was excellent. I rent often all around the country and it was some of the best customer service I have ever received.
Cons: The price was too high - clearly elevated for the holiday period. That was disappointing... and reflects poorly on the ethical standards of the company.
Europcar
europcar
Car hire locations in Des Plaines:
1 location
Europcar
Locations in Des Plaines
Serviced By Advantage // Customer
+1 847 635 8031
Flight Car
flightcarad
Car hire locations in Des Plaines:
1 location
Flight Car
Locations in Des Plaines
10300 W Higgins Rd
844-435-8227
Hertz
hertz
Car hire locations in Des Plaines:
1 location
Hertz
Locations in Des Plaines
2170 S. Mannheim Rd.
+1 847 297 7147
106 travellers who hired a car in Des Plaines gave the car agency they used an average rating of 7.0

Car hire locations in Des Plaines

Des Plaines
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