Overview

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Hotel Bannatyne Durham

Eden Terrace, Durham, DH1 2HJ, United Kingdom
+44 191 384 6796

£45+

Overall guest ratings

8.2/10 Excellent
Based on 1,377 reviews

Review highlights

  • 9.5
  • 9.0
  • 6.0
  • 5.8

Good to know

  • Good fitness area
  • Friendly service

Nearby

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    About

    When you stay at Hotel Bannatyne Durham, you'll be within a 10-minute drive of Durham University and Durham Castle. Guests can take a dip in the indoor pool and indulge in massages or mani/pedis. A fitness center and a sauna are other highlights.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Playground
    • Facilities for disabled guests
    • Spa
    • Tennis
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,377 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.0 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.6 "Location is great."
      10.0 "Great parking, according to 100%."
      7.9 "City centre within easy reach, said 79%."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 6.0 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.9 "Only 69% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
    • 5.8 "Food is average."
    • 4.5 "Breakfast is below average."
      4.5 "55% said the breakfast was too expensive."
    • 3.4 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 853 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.1 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.7 "Location is great."
      8.4 "City centre within easy reach, said 84%."
      10.0 "Great parking, according to 100%."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.6 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 6.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
    • 4.6 "Breakfast is below average."
    • 3.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 165 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Good value."
    • 8.7 "Location is great."
    • 6.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.4 "Only 64% said rooms were clean enough."

    Overall rating

    6.9 Good
    Based on 55 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.8 "Good value."
    • 5.7 "Food is average."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.4 "Vibe was decent."

    Overall rating

    8.0 Good
    Based on 302 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.2 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.4 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.3 "Pool is good."
    • 6.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "Only 64% thought the shower was ok."
    • 5.6 "Food is average."
    • 4.4 "Breakfast is below average."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good fitness area"
    "Friendly service"
    data provided by TrustYou

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