Overview

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The Cumberland Hotel

34-36 Grand Parade, Eastbourne, BN21 3YT, United Kingdom
+44 132 373 0342

£44+

Overall guest ratings

7.6/10 Good
Based on 1,033 reviews

Review highlights

  • 9.2
  • 9.0
  • 4.3
  • 4.2

Good to know

  • Great view

Nearby

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    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,033 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.4 "Management was excellent, said 84%."
      9.7 "97% found the restaurant service to be one of the best."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Easily accessible by car, said 83%."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.1 "Internet is average."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.0 "Only 60% said rooms were big enough."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 4.3 "Bar is not good."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.4 "96% didn't like the architecture."
      0.3 "97% thought the facilities needed updating."
      2.4 "76% complained about the elevator."
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    Overall rating

    7.5 Good
    Based on 661 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.6 "96% found the restaurant service to be one of the best."
      8.5 "Management was excellent, said 85%."
    • 7.3 "Good breakfast."
    • 5.1 "Internet is average."
    • 5.0 "Rooms are ok."
      3.9 "61% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      3.7 "63% criticized the small bathroom."
      2.8 "72% had problems with the shower."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 4.3 "Bar is not good."
    • 3.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
      0.3 "97% thought the facilities needed updating."
      2.1 "79% complained about the elevator."
    View all review categories

    Overall rating

    7.5 Good
    Based on 134 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.8 "Location is great."
    • 8.1 "Breakfast is good."
    • 5.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.6 "Only 66% said rooms were big enough."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.5 Good
    Based on 237 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      9.7 "97% found the restaurant service to be one of the best."
    • 9.1 "Excellent value."
    • 9.0 "Terrific location."
    • 8.1 "Breakfast is good."
    • 5.2 "Internet is average."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      2.9 "71% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
      3.5 "65% criticized the small bathroom."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great view"
    data provided by TrustYou

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