Book Economy Rent a Car car hires at Saint Thomas Island Cyril E King Airport

Reviews

Recent reviews

Traveller rating

Wonderful

6

Very Good

3

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4

Fair

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10

6.0

the vehicle was falling apart! trim piece on the front was loose, I was afraid that it would fall off. Remote key fob did not work and they did not have a second key Fob. They dont open early and you cannot drop off vehicle early. We have to be at the airport &:00 Am on a Monday but they dont open until 8:00 so we have to drop off the vejhicle Sunday and took a taxi from our hotel to the airport. will not recommend or use them againReviewed 23 Feb 2024

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6.0

Pros:Staff were helpful and relatively friendly.Cons:There were lots small roaches in the car and they didn’t have any other cars to move us into. They gave us a 7% discount to compensate, which seemed pretty measly given the unsanitary aspect of having to see and know that roaches were crawling around our stuff and possibly on us too. It was a Kia Soul which also didn’t have enough power for the steeper hills and would bottom out going over speed bumps, so for a compact SUV, it really wasn’t a suitable auto for the Virgin Islands. The shuttle driver was friendly and helpful w/ loading and unloading our bags and they were efficient w/ check in and check out. I’ve rented from Economy many times in many locations and this was my first not great experience.Reviewed 1 Jun 2021

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4.0

Pros:Staff was ok, it is really way below average. the first car we got, the handle/armrest on the driver side came off the door. The replacement car was even worse, has 77,000 + miles. We were not aware that there will be no road service when we took the car over to St John. We were pretty much on our own if it break down. Perhaps it was in the fine print when I reserved the car, but I do not recall seeing that.Cons:Upfront on all these conditions to take care to St John from St Thomas. The rental agency is not very inviting and off site from airport. There is a shuttle, which is okReviewed 11 May 2021

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2.0

Pros:Nothing!!!Cons:Everything!!Reviewed 25 Apr 2021

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8.0

Pros:People are friendly. Shuttle ran frequently enough. They had the minivan I rented "in stock." Pricing seemed astronomically high but honestly I couldn't find anything cheaper for that week so I guess that makes them a good value?Cons:The van they gave me was absolutely beat to hell, dents and scratches everywhere. Looked like all their cars were pretty beat up. In their defense, most of the cars on the island look like that. Not a big deal as long as the car runs I guess, which mine did. Just make sure you take pictures before you drive off. None of the employees was in any hurry to get anything done, although this "island time" mentality is true throughout St Thomas, so just be patient and it'll be fine. Lastly, when they picked us up from the airport they packed a TON of people from different parties in the same van and drove it with the windows up and the A/C on recirculate. Not the best COVID practice.Reviewed 12 Apr 2021

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4.0

Pros:Agent attempted to coordinate efforts with a different reservation we had with another company regarding the delayed pick up of an additional vehicle. Due to the extended length of time we had to wait she waived the fee to add a second driver to the reservation so we could make arrangements to get the additional vehicle.Cons:We arrived to pick up reserved vehicle around 2:45p and did not received the vehicle until approximately 4:50. Staff did not provide updates on the status of availability of vehicle and had few to no alternatives to offer due to unavailability of vehicles. Since we were renting a minivan she could not offer an upgrade for this rental, made no offer for a discount on current or future rental. Very disappointed that the inconvenience to our group did not even receive an apology for the circumstances or any type of service consolation.Reviewed 23 Mar 2021

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2.0

Pros:Staff was nice and airport experience was easy enough.Cons:Air conditioning barely worked. Rear driver side window came down halfway and got stuck. Suspension was shot. Old car with 90k miles and dents all over.Reviewed 28 Feb 2021

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10.0

Cons:Price was inflatedReviewed 4 Jan 2021

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8.0

Pros:The staff were very nice and very friendly and helpfulReviewed 11 Dec 2020

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More

• What is the most popular hire car from Economy Rent a Car at Saint Thomas Island Cyril E King Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Economy Rent a Car at Saint Thomas Island Cyril E King Airport.

• Where can I find Economy Rent a Car hire cars at Saint Thomas Island Cyril E King Airport?

  46A Nisky is the closest Economy Rent a Car hire car location to Saint Thomas Island Cyril E King Airport. The telephone number for this location is +1 340 774 1977.

• Does Economy Rent a Car offer shuttle or airport pick-up services from Saint Thomas Island Cyril E King Airport (STT)?

  No (according to our data)