The Sutton Place Hotel - Edmonton

10235 - 101 Street, Edmonton, AB T5J 3E9, Canada
+1 780 428 7111

Cheapest
rate per night

8.1

Excellent
based on 352 reviews
The Sutton Place Hotel - Edmonton - Edmonton, AB, Canada
Sun 29/11
-
Mon 30/11
Compare vs KAYAK |

Provider Nightly total
Expedia £48
KAYAK £55
Booking.com £55
Expedia
KAYAK
Booking.com

Good to know

Value for money

7.5

Distance to city centre

0.5 mi

Location rating

8.9

Nearest airport

Edmonton

Distance to airport

16.8 mi

Rooms

Sun 29/11
Mon 30/11

Standard rooms

£99+

Bed type
Provider
Total stay + taxes & fees
Unknown
£99

Deluxe rooms

£48+

Bed type
Provider
Total stay + taxes & fees
Double bed
£48
Unknown
£55
Unknown
£55
Unknown
£95

Reviews

Pros

Cons

Traveller rating

148
138
57
12
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Dec 2018
    10.0

    The local crown out front that pick pocketed me my last stay. You need security out front.

  • Excellent
    Jun 2017
    10.0

    Staff handled challenging situation with grace

    When I was checking in it was midnight. There was a young woman beside me who was 1/2 dressed and obviously very intoxicated. She had lost her phone... was a mess. She was insisting her boyfriend was in the hotel and she needed a key. The staff couldn't find his name on their register (very likely she was at the wrong hotel!!) but they gave her an old shift from lost and found and were unfailingly polite and kind even though she was rude and crying and screaming. And apologized like crazy to me when they sent her on her way... but not their fault at all! Great when staff are nice to me when I am polite - amazing to watch them be patient and sweet to someone who was awful!!

  • Okay
    May 2015
    5.4

    Not Same Quality as Sutton Place in Vancouver

    See Cons, as there was more than there was Pros. However, I should give my compliments to the reception and housekeeping staff, who were friendly and accommodating. I left my watch in the first room we were given (immediately switched), and housekeeping did report this, and it was quickly returned to me at reception when I noticed.

    I chose the Sutton Place in Edmonton based on a good experience at their location in Vancouver, which is a nice hotel. The Edmonton property is just not of the same caliber by a mile. The problems started on arrival: parking is not obvious, and no valet was present for directions (it was admittedly Sunday night). The parkade elevator was broken, and stairwell lock, so we ended up exiting through the back into a garbage filled alley. The first room we got had a very loud/on-the-verge of breaking heating fan, so I immediately requested a change of room (which was granted). The amenities are less than Sutton in Vancouver - the mini bar was empty (not stocked - I had been hoping to get some $10 chocolate on the company's dime), the wallpaper in the bathroom old and dirty (fan didn't work). The Television did not carry Sportsnet West, which forced us to go down to the lobby late at night to watch the Flames (lose unfortunately) in the playoffs. The elevators are old, the buttons don't work properly and when you arrive on the ground floor the movement of the lift is gut-wrenching. The hotel restaurant - Chop - is nicely appointed however has a relatively limited menu which we struggled with, as it was dominated by steak. Although admittedly a steakhouse, a hotel restaurant needs more options.

  • Good
    Nov 2010
    7.3

    Excellent and knowledgable staff,friendly and courteous at all times.

  • Good
    Nov 2010
    8.0

    The total luxury of the room was excellent

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About

Overview

Nestled in downtown Edmonton, less than a mile from Shaw Conference Center, the Sutton Palace Hotel Edmonton provides comfortable accommodation for guest. Renovated in 2019, the pet-friendly hotel offers over 300 smoke-free guestrooms and suites ranging in size from spacious rooms to two-story suites. Standard room features include air-conditioning, free Wi-Fi, free toiletries, ironing facilities and refrigerators. Upgrade suites come with added living areas. Adjoining rooms are also available on request.

The hotel’s culinary team serves up an extensive menu, with options for customized meals to fit with unique dietary needs. In addition, the hotel houses Chop Steakhouse & Bar, which serves up juicy cuts of prime rib, fresh seafood, steak, and wine.

An indoor fitness center provides a comfortable spot for guests to work out. The Sutton Palace Hotel also boasts an indoor pool where visitors can unwind and enjoy a dip. Other hotel amenities include flexible meeting and conference space, capable of holding up to 600 guests and a theater-style ballroom that can be reserved for different occasions.

Set within a thirty-minute drive from Edmonton International airport, the hotel’s location puts it within walking distance of many of the local landmarks. It’s connected by an indoor pedway to Edmonton City Centre Mall (a three-minute walk) and is set five minutes from Rogers Place. Shopping enthusiasts can get their fix at the Kingsway Mall located within a half-hour’s walk while the Commonwealth Stadium is roughly the same distance.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.1 Excellent

based on 352 reviews

8.4

Cleanliness

8.3

Comfort

8.4

Staff

7.5

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Window
ATM on-site
Wedding services
Free Wi-Fi
Radio
Business centre
Car hire
Wake-up service
Pets allowed on request. Charges may apply.
Daily housekeeping
Disabled access
Fax/photocopying
Family rooms
Beach towels
Linens
Concierge service
Towels
Safety deposit box
Currency exchange on-site
Fire extinguisher
Gift shop
Seating area
Lift
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Shops (on site)
Heated pool
Shared lounge/TV area
Room service
Smoke alarms
Heating
Shower
Shower cap
Tour desk
Accessible by lift
Hypoallergenic
Casino
Golf
Adapter
Spa
Hot tub
Indoor pool
Socket near the bed
Additional toilet
Key access
Sofa
Alarm clock
Key card access
CCTV in common areas
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Body soap
Hairdryer
Fitness centre
Breakfast in the room
Cable or satellite TV
Telephone
Carpeted
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Toilet
Toilet paper
Safe
Sauna
City view
Airport shuttle (surcharge)
Trouser press
Dustbins
Coffee machine
Free Internet
TV
Upper floors accessible by lift
Conditioner
Parking (surcharge)
Valet parking
Desk
Pool with a view
Bathrobe
Private bathroom
Wardrobe or closet
24-hour front desk
Storage available

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Photos

All photos (35)
Building (4)
Bedroom (5)
Bar (1)
Pool (1)

Location

Most popular landmarks

  • Art Gallery of Alberta 335 yd
  • Shaw Conference Centre 0.4 mi
  • Telus Field 0.9 mi
  • Alberta Legislature Building 0.9 mi
  • Muttart Conservatory 0.9 mi
  • Rutherford House 1.6 mi

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