Book Enterprise hire cars in Emeryville

Emeryville, CA, United States
8 Dec — 15 Dec
Same drop-off
Emeryville, CA, United States
Wed 8/12
Noon
Wed 15/12
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Emeryville

Overall rating8.1 ExcellentBased on 104 reviews
Cleanliness
8.2
Comfort
8.2
Overall
8.0
Pick-up/Drop-off
8.2
Value for money
7.8

Recent reviews

Traveller rating
33
5
10
11
0
Find reviews that mention:
7.2
Recovered servicePros:Upon return, the agent took great care and attention to rectify any problems we had. I felt valued, and like she saved the day for Enterprise.Cons:When we arrived, there was wet paint as someone had just painted the railing in front of the building. My wife ruined her shorts and tshirt on the paint. There was no sign to warn about wet paint. I explained this was unreasonable, and the manager offered a discount. We were told to go wait at Starbucks across the road until they had a car ready for us, even though I booked ahead and showed up on time. I had to verbally decline the insurance three times. When we returned the car, not only was there no discount applied, but there was the insurance. I explained the whole situation again, and must have found the right person this time, because they removed the insurance, discounted the car for the paint on the clothes, and offered to pay for our uber to the airport.Reviewed 22 Sep 2017
review fromkayak
5.2
Berkeley EnterprisePros:When we dropped off the car we got a 15% discount for our next time.Cons:When asked to be picked up they told me to take Uber or a cab and they would deduct it from our total bill. They could tell I wasn't happy about that suggestion and then had a pick up from a very unhappy driver. It was an uncomfortable ride to this Enterprise. Although the manager (very cordial) apologized for the problem, still we were asked if we wanted to pay for an upgrade. Frankly they should of comp an upgrade. The car was not very clean. I had to ask to clean some writing on the windshield but it was still dirty and hard to see through.Reviewed 15 Apr 2017
review fromkayak
4.0
Misleading search resultPros:I like Enterprise & prefer to use them for my car rentalsCons:What I did not like about this Kayak listing was that I searched for car rentals at the Oakland, CA airport. The search result gave me an Enterprise location that was 30 minute drive from the airport, with no shuttle service. I felt the search result was misleading. Fortunately, I checked the address of the Enterprise location provided by the search result, and found out it was not at the Oakland airport. I was able to cancel the Kayak reservation and book directly with Enterprise for a car at the airport.Reviewed 9 Oct 2016
review fromkayak
4.0
Might as well have not made reservations thru kayakPros:The actual Enterprise employees were as helpful as the technology allowed.Cons:Finally arrived at off-airport airport car rental station only to discover the reservations were at some other Enterprise. So while the rate I reserved at was reasonable, I instead was forced to pay full price because they couldn't just transfer the reservation over, and I also was forced to take a vehicle upgrade, which was nice but cost me way more than I wanted to pay. Thanks for nothing Kayak!Reviewed 2 Dec 2017
review fromkayak
10.0
Great location. Awesome service.Pros:Title says it all. Good location if outside sf. Great service and friendly staff.Reviewed 13 Sep 2016
review fromkayak
9.6
Great experiencePros:The car was a little unkept inside when we received it but is was no big deal. I still loved my experience and would recommend them to a friend in a heartbeat.Cons:Everything about my experience was delightful. The staff, the vehicle, the location, pick up and drop off were all wonderful.Reviewed 16 May 2017
review fromkayak
6.0
Trust, But Verify!Pros:The Enterprise Staff eventually accommodated me, but the location the suggested airport rental was actually downtown.Cons:Car was clean & like New.Reviewed 15 Oct 2016
review fromkayak
10.0
Good servicePros:Fast and easy service.Reviewed 24 Nov 2016
review fromkayak
2.0
Cons:We booked it through you, but they had NO cars available for days. They were shocked you allowed the rental.Reviewed 9 Oct 2017
review fromkayak
9.2
Renters Beware!!Pros:Agents were friendly and car was great however.....Cons:No one informed me about the car's locking system. I went camping and purposefully left the keys in the car console so they wouldn't get lost in the wilderness. The next morning, the car had auto locked itself with the keys inside! Enterprise roadside assistance told me I was the second person to call that morning with the same problem!!! I was charged $58 to get the keys out!!Reviewed 5 Jul 2017
review fromkayak
4.4
Pros:The staff was very courteous.Cons:The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.Reviewed 12 Jun 2019
review fromkayak
2.0
Very bad experienceCons:Hopefully, I went the day before I had to pick up the car and they told me that there were no more available.Reviewed 31 Dec 2016
review fromkayak

Where can I find Enterprise hire cars in Emeryville?

5858 Horton St Ste 193, Enterprise car hires

Address

5858 Horton St Ste 193

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00

Phone

+1 510 223 6444

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from Enterprise in Emeryville

  • Intermediate car hires from Enterprise in Emeryville are around 37% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Emeryville