Book Enterprise hire cars in Eugene

Reviews for Enterprise in Eugene

Recent reviews

Traveller rating

Excellent

23

Good

0

Okay

7

Mediocre

4

Poor

0

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get the carairport location

car availablegreat service

car was greatpick up and drop

staff was very helpfulcustomer service

great pricegreat customer

9.6

Pros:The 6th Ave staff was very helpful at pickup. When I arrived to pickup a car, several other customers were there too. The staff kept working until after 5 to adequately take care of everyone. The staffer helping me gave me good advice on a full size upgrade as I'd reserved an economy car that wouldn't perform sufficiently in the mountains where I was headed. At dropoff, I accidentally went to the 11th Ave location. The fellow there was very agreeable about checking the Dodge Charger in for me, and it was so very quick.Reviewed 30 Oct 2020

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4.8

Pros:The staff was very friendly and the drop-off process was quick and easy.Cons:Pickup took 50 minutes. I had a confirmed booking for an economy car, but after a long wait, I received a mini-van. The van had a significant amount of dog hair in the rear seat, and only a quarter tank of gas.Reviewed 13 Oct 2020

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4.8

Cons:There was no pick up after reserving a pick upReviewed 24 Aug 2020

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2.0

Cons:Told me they wouldn't do a pick-up or drop-off unless it was for an insurance claim. Ran my card for more than the agreed-upon amount causing it to be declined. Once I got that cleared up they said they can only run the card once per day. Asked if they can break a 20 so I can get change for the bus to go down to Avis, and they said they had no cash. Thanks for nothingReviewed 16 Jun 2020

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5.2

Pros:Drop-off couldn't have been better - quick and friendly staff.Cons:Woman at pick-up was rude. Acted like every action was a burden. Car was dirty.Reviewed 25 May 2020

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9.2

Cons:Damage to the passenger front hubcap was significant, but not noted. It took time to stand in line at Eugene and to have the damage documented so I wasn’t liable. Additionally a dedicated desk agent would have sped up the processReviewed 24 Oct 2019

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8.4

Pros:Everything was great, fast, and friendly. The kayak price beat there's massively.Cons:It wasn't clear that the car would not be at the airport, but at a downtown location that was a $20 uber ride away because there was not shuttle. We got conflicting information about where we could drop off the car, and whether or not there would be an extra charge.Reviewed 30 Aug 2019

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8.8

Pros:YesCons:The cost has varied.Reviewed 29 Jul 2019

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10.0

Pros:Fast, friendly, professional - as alwaysCons:Enterprise is my favorite car rental agency.Reviewed 11 Jul 2019

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8.4

Pros:yesCons:lower prices as per other companies. my fault for waiting. did not appreciate a phone call from the agency asking if all was good, during my trip. the staff was great though.Reviewed 9 Jul 2019

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10.0

Pros:Customer service was great. Easy drop off.Reviewed 8 Jul 2019

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3.6

Pros:airport counter lady was unhelpful and insinuated it was my fault the car was not at airport; offered no help in getting me to other Enterprise location other then "take a car or uber".Cons:Rented car on line as we always do flying into Eugene and was informed at the desk that the car was not located at the airport; that my options were to rent there at DOUBLE the price; or rent a cab to go downtown to get a car there; no offers to help out in anyway. Wanted RAV got a Suburban - geeshReviewed 12 Jun 2019

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• What is the most popular car hire from Enterprise in Eugene?

  Standard (Chrysler 200 or similar) is the most frequently booked car hire type from Enterprise in Eugene.

• How many car hire locations does Enterprise have in Eugene?

  Enterprise has 3 car hire locations in Eugene. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Eugene airport (EUG)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Eugene airport (EUG)?

  Yes